licensed practical nurse

dental assistant

medical assistant

patient advocate

community health worker

Jordan Valley Community Health Center

There are very true reviews on this site, you can even go on Facebook and see for yourself what their patient care is like. I worked here for a year, excessive work load, which I liked considering I'm a very hard worker. Management and administration could care less, boast and reward employees who are lazy by bumping them up to positions that shouldn't even exist. Too many cheifs, not enough Indians. They will not train you, you have to figure it out yourself. They are only here for $$ they do not care about patients or employees. There are some great employees (doctors, nurses, assistants, etc most are contracted in) but anyone with a soul will not stay here long after they see how badly administration is. I left a full time with benefits position for one with absolutely nothing to offer so I could save myself the headache of seeing local people needing help and being unable to actually "serve the underserved". (Just try to take money these people didn't really have) Save yourself the trouble. Starting pay is extremely low for the work load you will receive. & don't settle because they pay other employees WAY more per hour and crazy salaries to administration yet cannot pay their front line workers more than entry level retail stores. Without them this place would not be able to function! With all the recent reviews you can tell their customer service is lacking, and will continue to do so until the appreciate the hair working employees they still have!.. At one time I was doing work for my office and another office because the turn around rate was so crazy! If you are not "in" with your managers or administration they will treat you like dirt, same with most employees, and will talk trash through emails or where you can openly hear them, instead of directing any concerns in a professional matter. I could go on for days about this place. If you truly have a love for helping people, this is not your place of employment.  
Currently, they are hiring for 29 positions, almost a year later and my position is still open and have turned around 3 additional employees! Run!!

a typical day at work

Typical work days range in how stressful they can be depending on a multitude of factors. Usually our schedules are already full and then more pts are added on top of that, as well as pts who show up late past the ten minute mark more than likely being checked in and expected to be seen no matter how late they are can throw off the schedule and drive down the moral of the clinic 

what you believe you learned

I have learned a lot in regards to dentistry and the importance of oral health and ways to help give pts tips on the best oral care or any other questions they may have to help them with their healthcare needs 

management

Management can be a bit difficult to depend on. It is often hard to find them when needed due to them having multiple meeting at multiple times a day, and they do not like to be interrupted during those times, there are often times that I need management to be able to proceed forward with my pt since I’m not sure which the best course of action forward would be. 

workplace culture

The culture can be a bit complex, but all the assistants in the back can work together well for the most part, things do tend to get extremely stressful for us all though once multiple pts are added on top of our already booked schedule, as well as the other many things that can be added onto our plate for us to complete 

the hardest part of the job,

Knowing that my pay can fluctuate, a lot of my bills are already pre set and I base a lot of what I can and can’t buy off of the current amount I make. The fact that my pay could potentially go down $5 an hour would not only effect my day to day life and make it harder to live, you can’t really prepare for your pay to change as well which is another added stressor. Most of the qualifications for the DA dollars as well is based on things we as an individual can not control, yet it will effect my livelihood 

the most enjoyable part of the job

I like my co workers here, I like that I am able to see and help many and all different types of people and that Springfield is able to provide something to these pts that wasn’t here 20ish years ago. 








I worked here for a year and really enjoyed the first 3 Months up until I saw the reality of what I settled on. 
The first red flag I should have saw was the 1 day of training I got for the Dental Advocate role, and then thrown by myself in the lobby to work alone for 2 months untrained and drowning. Anyone who has worked at Jordan valley knows how awful the dental department is ran. They will thank you for your hard work and then reward you with more work. Not only was I alone and new, but none of the managers in my department knew anything about dental, so for MONTHS I learned on my own how things were ran and how to operate my job accordingly. In that time I started running the floor, and really stepped up to make sure dental was being managed properly. I got told how great I was at it. Then, I asked for a raise, or a position that would utilize all the skills I was showing. That changed everything because I was no longer willing to be flexible with my time and knowledge. They hired me for a new position and unfortunately after a month of waiting to be moved to that position, I determined to leave and go somewhere that will properly utilize my skills and appreciate them. When I mentioned I was sad to leave and if they wanted to offer me the position I wanted before made that decision 100%, they replied that I was crazy for asking him to put a foot out for me. I really enjoyed a handful of people who worked there, but 95% of the building are full of people who hate their jobs and make sure everyone around knows it. 
The patients feel it, the people trying to help the patients feel it. The things they ask for you to know but refuse to teach are not only infinite, but unreasonable for the pay they offer. Train each department separately with their own people and have proper management for those departments, or you’re fixing to have a ridiculous turn over rate :/. 

This is the most negative environment that I have ever worked in. People who are terrible at their jobs get promoted instead of being encouraged to do better where they are currently at. They are constantly creating new positions up higher which is no help to the people who actually need more help in their departments. Managers don't help and when they try to they haven't taken the time to learn the department that they are in charge of so it's useless. They are always short staffed and other employees are expected to fill in the gaps sometimes without even a thank you for doing so. They wonder why they have such a high turnover but patient advocates are treated poorly by managers and medical staff. Policies are constantly changing and often employees aren't told about these changes until they are reprimanded for making a mistake. They post positions where they prefer a bachelor's degree but the majority of the staff in those positions don't have one and don't need one to answer calls and schedule positions. When higher positions come available they are given to people with no degree and paid less than if they had their bachelor's. There is no clear job description that will be explained and job offers are made to people without actually telling them what they will be doing or what department they will work in. We are called patient advocates but anytime you try to advocate for a patient you are turned down at each corner. We take the brunt of other people's mistakes including medical staff and are told just to figure it out. This is a horrible place to work and I'm glad that I found something better and more rewarding.

Workplace culture at Jordan Valley is shaped by its mission-driven environment, focus on community health, and the diverse populations it serves. 

1. Mission-Driven Environment
	•	Employees are united by a shared commitment to providing accessible, quality care to underserved and vulnerable populations.
	•	A strong sense of purpose and social impact drives daily work.

2. Diversity and Inclusion
	•	Jordan Valley serves diverse communities, so cultural competence and inclusivity are core values.
3. Team-Oriented Collaboration
	•	A strong emphasis at JVCHC is placed on interdisciplinary teamwork among providers, nurses, social workers, and administrative staff to deliver holistic care.
	•	Open communication and shared decision-making are encouraged.

4. Focus on Continuous Learning
	•	Professional development opportunities, training, and education on public health issues are often prioritized.
	•	Employees are encouraged to stay informed about trends in healthcare equity and best practices.

5. Work-Life Balance
	•	Jordan Valley offers a 4-day work week. 
6. Patient-Centered Culture
	•	Care is provided with a focus on compassion, respect, and advocacy for the underserved.
	•	Employees at Jordan Valley often develop strong connections with patients and communities, reinforcing the center’s mission.

JVCHC culture is ideal for individuals passionate about making a difference in healthcare, working with diverse populations, and thriving in a collaborative, resourceful environment.

Management and Directors are so out of touch with what those of us that are on the front lines caring for patients do. Leadership has no empathy of having outside family or kids. Favoritism runs ramped as you are allowed 9 pts a year for no fault absentee policy so if I decide to miss work because I want to go shopping I get the same point as if I was in a car accident and in the ICU. If you even try to go to your manager for a patient safety issue or injustice with how employees are treated, you are written up and scolded for not using chain of command. Then you are branded as a liability so they just wait until you do something they see as wrong and your out the door. So many un ethical practices going on daily. Our jobs were threatened more than once due to COVID pandemic in that our providers had to see 2.7 patients an hour to keep our doors open and to keep our jobs. They don’t value employees that have been there and sacrificed to stay loyal to the patients. Jordan Valley received millions of dollars from the federal and state government for COVID relief that is published for any one to know and now they are scrambling to spend this money while they were threatening employees. It’s all about the money and all about who likes who as to how secure your job is. I am a current employee looking for a new job because no one is safe from termination except a hand full of upper management and directors. 

You could very possibly regret working for this organization once you leave.  An organization like this is good for the community, but their drawbacks outnumber any progress seen by the community and those that live in it.  No support other than admin personal interest, they will cut corners wherever possible - even if that means treating people with disrespect or not truly healing the patient. No loyalty to employees, high turnover, what I would call misappropriation of federal funds.  If you are one of the few survivors of non clinical employment tenure, you may get promoted, but not compensated appropriately.  They will give you a big title - one of many they love handing out, but it means nothing economically.  Their philosophy regarding patients - "treat 'em and street 'em." Except "treat" doesn't necessarily mean heal - creating unhappy patients - who in turn will let you and the community know about their unhappiness.  

There are companies out there that do respect their employees as well as their customers.  There are leaders in our community who not only focus on their success as business leaders, but want those who work for them to be successful in life as well. Success as a leader, comes from the success and growth of those that willingly give up their time to help your company or organization - we are all "at will" employees no matter where we decide to work. Jordan Valley Community Health Center is not that place.

A Typical Day at Work

A typical day at work is very stressful, with schedules being overbooked almost daily. This creates a high-pressure environment where it can be difficult to keep up with the demands of the day.

What I Believe I Learned

Despite the challenges, I’ve learned a lot from the providers while on the clinical floor. Their knowledge and experience have provided valuable insight into patient care and clinical operations.

Management

When problems are brought to management’s attention, they are often deflected or ignored. While there are a few supervisors who genuinely care about fixing issues, they are far and few between. This lack of accountability makes it difficult to see real improvements in the workplace.

Workplace Culture

Most of the providers are great. They genuinely care about their patients, which brings a sense of positivity to the atmosphere. Their dedication makes a significant difference in the overall work environment.

The Hardest Part of the Job

The most challenging aspect of the job is knowing our hourly pay could drop dramatically (up to $5 per hour) every quarter for things that are out of our control Ex. Patient reviews, provider production

The Most Enjoyable Part of the Job

The best part of the job is working with my provider/team. They are high-energy, understanding, and make the workday much more enjoyable. Their positive attitude helps offset some of the daily stress.

I enjoyed the patients, my colleagues, and the genuine medical professionals that work here! BUT, the management and the care for their employees is terrible! JV puts on a fake front that they care, they want you to have a work life balance, give you the tools to do your job…but this company does the opposite. JV chases money through grants…then after spending the grant money programs fall apart and staff are moved around to positions they don’t want OR they make your  job so miserable that you are left to leave. They tell you they want to support you as a parent, but when you ask for help and consideration management will deny requests without valid answers. JV will tell you that they will get you tools to do your job, but when you ask for them they say they can’t because they don’t see the validity of the request. They feed their staff that you can work your way up into different positions, but if you’re a medical professional they pretty much want to keep you there. They hire people to manage medical providers that normally have NO idea what medical providers do. The processes and procedures are mediocre for a clinical location this size. And I was always nervous that staff safety wasn’t taken into consideration. Sometimes sending medical providers to manage escalated situations. The list goes on…just don’t work here. 

Company offers good benefits insurance if you log your points correctly or they charge you out of pocket. Management has no idea how to run the place nor most of them don't have kids so they're not sympathetic at all if you have a family emergency you get 10 points a year after that you're fired so basically you have 9 points if you call in and say your child is sick they give you 2 points per dsy so you have to lie and say you are sick if you show up with a doctor's note then you still get a 1 point if you have to leave early to give you a point if they have to do disciplinary action like say you bring wrong patients back they give you a point so basically the point system is just set up for failure there have been woman who had miscarriages and had to go to the doctor and loat there job due to points but I've seen management take two weeks off knowing they're getting points and not be fired at all this place does not care if you have children or a life outside of work as long as you're there to work. management dont care at all!! They are all heartless. Training sucks, most the time you DONT get a lunch and if you have over time they ask you to come in late so you get screwed out of half time pay DONT APPLY HERE. I WISH I NEVER DID. Look else where you will regret working here

Top Job Titles	Average Salary
Licensed practical nurse 1 salary reported	$17.00 per hour
Dental assistant 16 salaries reported	$17.53 per hour
Medical assistant 5 salaries reported	$15.00 per hour
Patient advocate 3 salaries reported	$15.00 per hour
Community health worker 5 salaries reported	$15.00 per hour

Working at Jordan Valley Health: Company Overview and Reviews

Jordan Valley Health

Jordan Valley Health Ratings

Popular jobs at Jordan Valley Health

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected