marijuana budtender

delivery driver

controller

administrative assistant

facilities manager

Joyology

Based on my experience at this location, the team environment was challenging to integrate into as a new hire. While most employees were polite on the surface, there was limited effort to actively support or include new staff. I connected with a small number of coworkers, but many others appeared focused on completing their own tasks rather than collaborating or assisting newer employees.

Management communication, particularly through group chats, was often inconsistent. Policies were introduced or emphasized publicly, and some expectations appeared to change over time. This created uncertainty, especially for employees who were still learning store specific procedures.

Training was limited and inconsistent. Employees assigned to train new hires were not given trainer pay and did not share tips with trainees, despite expecting trainees to perform much of the hands-on work. As a result, important procedures were sometimes missed. For example, I was not shown how to properly use or verify the store’s rewards program, even though correct use wasexpected. From my perspective, expectations were enforced more strictly than they were taught or reviewed.

The employee discount was not available until after the first 30 days, and in my experience it often provided less value than existing sale pricing. Based on my personal experience shopping at dispensaries within a 25-mile radius, even sale prices and the employee discount did not consistently offer meaningful savings. While price matching was offered, it was rarely applied in practice due to restrictive location requirements, which made it difficult as an employee to feel confident promoting pricing as competitive.

Operationally, there were recurring computer to printer communication issues. Registers, label printers, and receipt printers did not always sync correctly, which slowed down transactions and made it more difficult to assist customers efficiently, even when staffing levels were adequate.

I also observed uneven accountability. Some negative or unprofessional behavior between coworkers appeared to be addressed inconsistently. Instead of resolving individual concerns directly, new rules or restrictions were sometimes applied broadly, which affected overall morale.

While I have prior experience in this industry and am familiar with similar systems, this role required Joyology specific brand standards that I do not believe were consistently communicated or reinforced during onboarding.

As a budtender I get to talk about my favorite subject every day to people who can benefit from my knowledge. I learn something new every day, too! I love that the industry is constantly growing and I absolutely never get bored with the constant changes I get to adapt to! 

I take time each day to look over what product we have in stock and the sales before taking customers so that I can help benefit each one the best for their needs and work hard to build trust with regulars. 

If they want deli flower, I weigh that out on a scale for them and bag it up. I show displays of flower for them to choose, and help them select the product best for their needs.

When it’s slow I restock my area.   I also do chores at the end of the night to help keep the place clean and organized. It is a group effort and we have an amazing team that feels so much like family.  

This job is amazing on my mental health and I love all the freebies and incentives we get-it’s a dream come true for those that medicate.

Management is amazing and genuinely cares, they are there to listen any time you need. (Corporate is another story, but I LOVE my managers) 

We also get to keep our own tips which I’ll touch on since another reviewer did as well. We have a daily pay out for those that work back of the house-inventory, curbside, front desk, managers. These are critical members of our team regardless of what their hourly is they deserve tips, too. But we do keep the rest after tip out, and I average another $7-10 an hour on tips. 

I started here when it first opened and it was a great place to work at first and then went downhill quick. They like to promote the ones they like the most (who kisses their butts the most) not the ones who actually deserve it, they like to suspend you without any other form of write up due to being unhappy at the workplace due to their actions and then talk over top of you and not answer any questions when you ask for examples and why you’re being suspended and will be rude with a snide I’m better than you look, will promise to promote you and then the time never comes because they always find a reason not to, you can’t use your sick time without a doctors note, you have no holidays off except for Christmas and Easter, very toxic work environment management loves to talk about you with other employees doesn’t matter if it’s personal or not you tell management and everyone knows and the story always changes somehow, not a lot to do you find yourself wiping down the same surface about ten times a night, you find yourself picking up your managements mess time after time, turn over rate is high because of management, low pay, never any parking sometimes have to park a 1/4 of a mile down the road and walk to the store, I highly recommend not working here if you like your sanity they have a 1 star rating for a reason. 

Joyology is the most unprofessional company I have ever worked for. No proper heads up/training on MAJOR changes to the store and ways of operation. Some of the conditions we're expected to work under is absolutely mind blowing (no power, flooding, construction in the building, ect.). I'll be clear and say the staff at my location is not the problem, but the company and it's policies themselves are the problem. How am I to be expected to WANT to push products and sell for this company if I can't even keep the majority of the tips I earned? If I don't make tip out, I walk out with nothing after a 6-8 hour shift, but the employees/key holders/managers that don't earn tips make more than I do hourly AND get more tips than I do  weekly. I'm quite literally being robbed and am supposed to just be okay with it. I will be making my departure from this company VERY soon.

Management doesn't know what they're doing. Communication is almost non existent. They don't talk to you about any issues but say they have. Guilt trip you into working overtime/not taking time off. Makes you choose between home life and work. Message you at ridiculous hours, I was once messaged at 11pm for things that could have been handled the next day. They don't train you properly for any position. Then get mad at you because you didn't do what they wanted even though they don't even know what they want. I was constantly worried about losing my job. Very toxic atmosphere. 

Nepotism runs rampant. Common sense is almost non-existence and the ones with it get the boot or are forced to keep their head down to keep their job. Not to mention everyone is too high to do their job properly. 

This was my first job in the cannabis industry. I am incredibly grateful to have gotten the chance to get my foot in the door. The first three months were awesome. They do have a set pay structure. Employee reviews are every three months with the potential for a raise. They are one of few provisioning centers that offer health insurance.  They do not offer paid time off or sick leave. Corporate associates don't have the best grasp on CRA regulations. Inventory just disappears. Trade samples designed to budtenders get distributed among managment instead of for whom they're intended. While budtenders get expired medical product instead of the samples vendors leave specifically for them. 

Initially loved my job here, but it was the worst case of rose-tinted glasses. If you expect to have any life outside of work whatsoever, don’t even send your resume. They expect you to “make Joyology #1” over your family, and even yourself. Even if you do make the place your #1, you won’t get rewarded. The managers will get consistent raises but you can ask for months and won’t see anything. Lots of family ties in upper management too, and there’s been rumors of fraternization & abuse of power but that’s alleged 🤷‍♀️ 
They will expect you to work even if the power is out, or if you’re sick, or they’ll want you to use your hotspot when the wifi’s out. Basically you should spend your own money to help them make more. 
Only pros were that I loved my coworkers and you got all of your own tips. 

What is the best part of working at the company?
The customers to be totally honest and maybe like 3 of the coworkers/employess. The rest was a horrendous nightmare. 

What is the most stressful part about working at the company?
The management. They couldn’t differentiate between working relationships and personal friendships. So if the boss was mad at you, your hours got cut. 

What is the work environment and culture like at the company?
stressful, not reliable, unprofessional, people were smoking outside at work, drinking at work, it was a whole mess. 

What is a typical day like for you at the company?
Honestly not even worth describing. Someone would yell and scream at someone at least three times a day

This company was both a wonderful learning experience and at times a chaotic place to work personally. I feel I learned more in the back of house and on the floor from my fellow coworkers how a dispensary operates  then I did from management at this dispensary. Some of my managers were good at their jobs and rather passionate about their work. Others were not and almost impeded my own end of learning more in the field of my own job position.

At the end of the day my coworkers made it worth the while as they were genuinely a highlight of working for this company. While I dreaded dealing with the fifty fifty quality of management at the time of my employment.

Great people to work with. 
They work on a more loyalty-focused pattern of compensation. The longer you stay and the harder you work, you will be compensated in time.  A good place to work for those seeking opportunities they make not normally get offered elsewhere. If you're more of an entry-level and willing to learn/teach yourself the role, you are probably an ideal candidate for this place. 

Top Job Titles	Average Salary
Marijuana budtender 1 salary reported	$20.00 per hour
Delivery driver 1 salary reported	$13.50 per hour
Controller 3 salaries reported	$110,000 per year
Administrative assistant 4 salaries reported	$14.00 per hour
Facilities manager 3 salaries reported	$69,333 per year

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