analyst

planner

finance manager

district sales manager

channel manager

KIA Motors

During the interview I was told that we work as a team and that everyone is very kind and helpful anything you need.Then I was told that some of the guys here dont want to do anything else except change oil so if I wanted to succeed they offered Kia University so I could get certifications and do more with the company, however as soon as I started to try to do more I realized that everyone in the shop was not team oriented and that the jobs were not delegated appropriately and how the service advisors would come into the shop and scream at the techs and treat them bad. My manager approached me and told me that if I had any problems just to come to him, as if he didn't want anyone to know what issues he had going on in his shop. Some of the techs would make batteries fail just to sell the customers batteries rather than educating the customer as to how the battery test works and what the proper procedure would be to changing or charging it for them. They also only have 2 kinds of oil 5w-30 and 5w-20 instead but they rather lie and print service labels stating that they're getting 0w-20 a little education goes a long way. If you want to be a master mechanic this is not the company to grow with they already have their 5 guys. If you need tools no one let's you borrow any instead they tell you to buy your own and the tool trucks that come are very nice to get you to buy but remember the debt your gettingyourself in. If you want to just drop oil then they have the flow a vehicle's for you. Goodluck.

Business oriented in sales objectives which were well thought out for seasonality, dealer performance and location.  This was difficult as our dealer body was very new and the dealers were attempting to identify where Kia fit among other product brands.

Very productive Regional meetings. Many topics included business trading, customer satisfaction and dealer affairs.  Also topics about the Region and Corporate offices.  Very helpful

Company car policy was appropriate to accommodate the size of the territory.  New products were a great selling tool at dealer training sessions.

Coordination with our Territory Service Rep was supported.  This provided a good working relationship enhancing productivity.
 
I always sought excellence in sales performance, product knowledge and especially customer satisfaction.
There were many months when my sales performance beat objectives,
to include #1 Nationally in Dealer Sales two times.
I won the Corporate Customer Satisfaction Award, winning a trip to Korea.  The trip itself enhanced our knowledge and understanding of  Kia products, assembly and future planning.  It also enhanced our knowledge of Korea and the Korean people.  I was even able to brush up on my conversational Korean while I was there.

Very fast-paced and they expect for you to figure it out on your own without any proper training. There is no on-boarding or training process. There is no corrective counceling program or performance improvement program, they just fire you on the spot without any development program, one on one sessions, coaching/feedback sessions. The environment is extremely toxic and a new team member leaves every month which causes stress and anxiety. Everyone complains about the low salary wages, lack of benefits or not agreeing to organizational changes but everyone is afraid to speak up. All you do all day is work in a cubicle, and there are no fun activities to perform. Senior Leadership manages by fear and there is no open communication except the one you have with your peers.

The only great thing are the benefits such as autoallowance, food allowance and other perks, which are not worth due to the level of stress and instability this work place provides. 

Concerns Regarding Employee Treatment and Workplace Environment

I am writing to express concern about the workplace environment I have observed at Kia in Columbus, GA. Based on my experiences and personal observations, the treatment of employees appears to be inconsistent with the standards one would expect from a reputable organization. The overall morale seems noticeably low, and I have witnessed employees quit during work hours, which suggests a deeper issue within the workplace culture.

As a customer, this is concerning. A well-supported and respected staff contributes directly to a positive and professional customer experience. I sincerely hope that management will evaluate these concerns, engage in constructive dialogue with their employees, and take meaningful steps to foster a more stable, respectful, and supportive work environment.

A typical day at work is just making calls and following up with previous customers asking for referrals and appointments for the weekends. 

I learned to interact with people in a very deep meaningful way to understand their needs and help to the best of my abilities as well as helping customers make the right choices.

Managers are very good and friendly, as long as you do your job they will not pressure you, very friendly and sometimes they buy you lunch, breakfast, its very comforting having that kind of management

Co worker are very friendly in a political way because it is a business but it is always best to be likable than the arrogant one.

Hardest part of job was to work up to 15 hours per day finishing contracts, also making appointments and people do not show up, if not a car is sold in 2 weeks, its just a 500 flat pay

Most enjoyable was that managers treated you very well, along with sometimes buy you lunch and vice versa. The environment itself is great.

Great company with perks, nice gym with trainer, encouraging of health and fitness, bistro in-house, nice group of people to work with, courteous and professional . I would go back if I could. I was there on a temp assignment. The only downside was that I was directed not to  directly communicate with the person I was reporting to, all communication was through a third party, all tasks were related to the third party whom in turn related the request to me, this is wasteful and it takes away from being able to work together in an effort to maximize success and minimize errors -although there was little room for error in my position and it did not happen. I imagine in any other position it would be far more difficult to achieve clear direction of tasks, and expectations having to go through a third party to communicate. This particular set of rules only applied to one department VP in particular, the rest of the company and staff as I knew it was open to direct communication. I loved working at KIA, the culture and the people and the job was fantastic. :-)

From start to finish I would place phone calls, set appointments and update dealer inventory. I attained excellent customer service skills, communicating with and explaining dealer product to customers. I had a very great relationship with management , they were exceptional and very motivating. My team was great we worked well together and always lending a helping hand when we could not get to all our own customers. The hardest Part of my day was closing the deals , I still had not gained enough experience to close them on my own and had to use my team closer. The most enjoyable part of my day had to be when I seen the happy faces of my customers in their new cars, and how thankful they were for my assistance.

Entire company is not bad.  There are benefits like health, dental, bonus, 401K, etc.  However, in recent year manage changed and work environment is not family friendly and often gives short notices for required work.  The pay is not true to the amount of work required.  Often times admin staff works long hours without paid overtime.  My department hire from outside of the company instead of promoting from within so getting in the right department is key.  Company is slow to external changes (i.e. increase of wages due to inflation, industry changes, etc.)  Culture is often difficult since the Korea side of the company has little desire to control cost and often throw projects together quickly.  The projects usually fail and costs the company additional expense to fix.

Accounting manager/ controller was really hard to work for. She constantly changed procedures and rules and never spoke to anyone face to face only by email. The pay for the workload was horrible. She gossiped about employees and fed into drama which only makes the atmosphere more unenjoyable. You can NEVER make her happy. The Store Manager is GREAT and most of my coworkers are awesome to work with, but nobody should be expected to be micromanaged at every little thing they do at their job. Honestly if the controller wasn’t management, this place would be wonderful to work for. I literally dread what new work she will put on me or have me put on someone else each day and how she will dictate every move I make or what new rule she will implement on a daily basis. Employee handbook means nothing here. 

A typical work day was 8 hours. 5 minute meeting in the beginning. Work approximately 2 hours then a 10 minute break. Bathrooms were a hike. 30 minute lunch. Every 3 weeks we would rotate shifts between morning, evening, and night shift. This is pretty rough to do. They demanded 6 days often. I still feel pain in my hands and haven't been employed with them in 6 years. The work culture was great at one point but moral slowly trended downward. The most enjoyable part of the job was my crew. As stated before, the culture was super at one point, but people became burnt out and the higher ups seems like they did not care about the regular employees. They sent crew members to Korea to train at one point. If everyone got the opportunity to do this that would be a plus, but everyone doesn't get picked. One of the best paying jobs I've ever had, but I took a pay cut to leave this place.

Top Job Titles	Average Salary
Analyst 3 salaries reported	$69,379 per year
Planner 3 salaries reported	$65,000 per year
Finance manager 1 salary reported	$105,673 per year
District sales manager 5 salaries reported	$107,677 per year
Channel manager 3 salaries reported	$75,000 per year

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