front desk agent

maintenance person

administrative assistant

property manager

housekeeper

KW Property Management

KW Property Management & Consulting provides a positive working environment at the regional level, particularly within Central Florida. The Regional Director and Area Vice President demonstrate strong leadership, remain accessible, and actively support on-site management teams. From an operational standpoint, local leadership engagement is a clear organizational strength.

For professionals considering CAM or General Manager roles within small to mid-size communities or condominium associations, the company can be a strong fit. Operational expectations in these environments generally align well with the company’s current support structure, and field leadership collaboration is effective.

That said, the organization is experiencing noticeable growing pains as it expands into large-scale, amenity-rich communities with complex operational demands, including multiple facilities and food and beverage operations. Candidates evaluating opportunities within these larger master-planned or lifestyle communities should carefully assess whether adequate corporate infrastructure currently exists to support those environments.

Corporate accounting and financial reporting remain areas of concern. Despite the company’s financial roots, accounting deliverables were frequently delayed, with consistency in reporting timelines being a recurring challenge. Budget preparation required more than fifteen revisions in one instance due to template and formula failures rather than data inaccuracies. Issues of this nature should not occur within a firm entrusted with fiduciary financial oversight.

Additionally, corporate systems are not presently structured to properly support communities operating active F&B programs. Reporting limitations often require significant manual reconciliation at the property level. When board members openly express concern regarding the reliability of financial reporting, it signals a need for stronger internal controls and quality assurance processes.

Pros:

Excellent Regional Director and Area VP support

Strong collaboration at the local leadership level

Well-suited for small to mid-size communities

Cons:

Corporate accounting accuracy and timeliness challenges

Limited scalability for large, complex communities

Insufficient infrastructure for F&B reporting and oversight

Overall: A company with strong regional leadership and capable teams, but one that is still evolving its corporate systems to effectively support large-scale, amenity-driven communities. Candidates pursuing roles in highly complex operations should evaluate organizational support carefully before committing.

Work-life balance
The hours are standard with weekends off and you get a few weeks vacation.

Pay & benefits
My pay and benefits at KW Property Management & Consulting are ok. The medical benefits are extremely high especially if you have a family, half of your pay will go towards that and that's just for basic. They will not pay you for all you do. They have employees submit surveys not using company emails so they can receive accolades for a great company to work for. The pay is ok, but with all you do you will not get compensated.

Job security and advancement
In terms of job security at KW Property Management & Consulting, I think it depends on the property. The GM I had often threatened that we would no longer have jobs if we didn't do extra beyond our job description.

Management
In general, managers at KW Property Management & Consulting depend on the staff to do their jobs even if only CAMS were to do the job. They are in their position either because they are close friends with the District Managers or they are a certain ethnic background.

Culture
Collaboration with my colleagues at KW Property Management & Consulting is great, the office teams were very hard working and supportive due to no support from management.

Overall
My experience working at KW Property Management & Consulting leaves me feeling that I am taken advantage of, overworked, unappreciated and more knowledgeable than the managers when it comes to the systems, processes and procedures. Managers are often off property, when a CAM should always be present. They take credit for work the staff has done, give horrible bonuses to staff for Christmas and keep the bulk for themselves.

What is the best part of working at the company?
None- the culture is very fake and management is more worried about NOT working and ordering lunch than they are about anything else

What is the most stressful part about working at the company?
The most stressful part was the absence of meaningful support from both management and HR. Leadership felt disconnected and uninvolved, while HR failed to effectively address or resolve ongoing concerns. Employees were left to manage high-stress situations with demanding residents without proper backing, creating an environment where issues were ignored rather than resolved. This lack of accountability at multiple levels made the workplace unnecessarily stressful.

What is the work environment and culture like at the company?
The work environment felt tense and unsupportive, with a culture that lacked accountability at multiple levels. There was a clear disconnect between management, HR, and staff, resulting in poor communication and low morale. Employee concerns were frequently overlooked, contributing to an environment where stress was normalized and support was minimal. There was also a tendency for management and HR to respond in a vindictive manner towards employee concerns, at times creating a sense that speaking up could lead to negative consequences rather than resolution.

I have been an Activity Director with KW Property Management and Consulting for more than 12 years. They have encouraged not only my personal growth, but my professional growth as an Activity Director.  We have a regularly scheduled Round Table where we swap ideas, share solutions to challenges and create new ways to present party themes, trips, activities, etc. This type of idea exchange that KWPMC promotes is good for all, both Activity Directors and residents in the communities they manage. KWPMC is also a very good neighbor to have. Several times now, they have conducted EXPOs, where more than 100 participating vendors offered new activities, as well as presenting more than 20 bands, who showcased their fresh, new sounds. And, the best good neighbor part; this was shared with more than 100 Activity/Lifestyle Directors in SWFL. All this while following the Covid 19 protocol. Very happy to be a part of such a forward-thinking company.

I've worked my way up fast from an administrative assistant to a property manager (3 years) with no previous property manager experience. 
Their benefits are unrivaled to competitors. 
My immediate supervisors are very supportive.  However, I've experienced many that are in the "in crowd" and seem to be untouchable though the company should have all employees review their management all the way up the ladder rather than focusing on management doing employee reviews down the ladder.  
The culture day to day truly depends on your immediate team.
The expectations on property teams are high, both from board of directors and corporate, but not unobtainable. 
Speaking of corporate, there are a lot of systems in place that feel more burdensome than necessary.  Especially when you need help with a process and get no response for days prior to a deadline, only adding to the stress.  
Work life balance is dependant on your immediate team and the boundaries you set personally. 
Pay is dependant on the property, though the company pushes for top end pay as they benefit with a percentage. 

KWPMC is a company that sets me up to be successful. The training resources like their extensive collection of sop’s and videos are the best I’ve seen in any company. As a new GM to the company, KW’s online platform provides a clear and detailed guide for me to do my job well. The company is structured which promotes great support from my district manager, regional Vice President, partners, and other members of the corporate team. But I also am empowered to create a culture with my onsite team and manage our property to my own leadership style. I have worked for First Service and other hotel companies in the past and for me, KW is hands down the best fit and I could not be happier to join. One more important complement to KW is I love the company culture. The mission statement and core values are known throughout the company and are used in almost everything we do. The weekly KWIX call is informative and the shout out and KaPOW stories are a great platform to recognize the team. The company provides an amazing foundation of cultural components which our onsite team participates in plus we also are empowered to customize our property culture a bit more. I hope KWPMC continues to bring on board the best people in the industry so we can continue to be the best company!

I understand that many companies management is horrible. and I can take that, but this companies management is lousy and shameful. I was harassed multiple times by an employee. MULTIPLE! even though I documented each time, and sent a thorough email to the HR department and the property manager. NOTHING WAS DONE ABOUT IT. I was continuously harassed until I gave up and gave in.... my two weeks. the most enjoyable part of my job was the residents and the people that live in the building, SOME of my co-workers were a blast and easy to work with. what I learned is in some cases hard work really does get you no where because no matter how many over time hours I did, 34 hour shifts that I pulled, no matter how hard working someone is at the end of the day this company doesn't promote within, even though it was stated that it was well deserved. I also worked there well over a year and they refused my raise. when they gave my raise to the person who continued to harass me and also another person who began working there the same exact day I did. and when I was asked about my raise since my quarterly employee review was spectacular beyond words. no one had an answer. unfair business!

I came over to this company after being with another large property management company, that didn’t recognize or appreciate me as an employee and the efforts I made. I inquired about KWPMC and was quickly picked up by the recruiting team. By my third interview I knew what my career path would be within 5 years, and the channels of communication I needed in order to grow or pivot on my journey. The Vice-Presidents of this company are receptive and accommodating. The current PM at my property is the textbook definition of a respectful, caring, and professional boss. The staff is always on point and performing their duties at 100% expectations regardless of them being watched, heavy rain, or blazing sun. This company provides the ultimate level of luxurious amenities and maintenance because the staff buys into  the culture that is established. I am very thankful and lucky to be a part of KWPMC’s team.

What is the best part of working at the company?
The on-site team worked well together and offered a great work/life balance.

What is the most stressful part about working at the company?
There is no communication from upper management. They are brash, and reply with vague to no information. Our entire team was removed from a property because of the lack of people skills from upper management. The HOA liked our team but couldn't agree with KW management. KW Upper management kept their jobs, overseeing other properties but our team had little to no options. We lost our jobs. They do not care for their employees causing quick turnover. It just about the bottom line $.

What is the work environment and culture like at the company?
I heard many political statements made by upper management comparing board members to specific political parties which I found uncomfortable, unprofessional and unnecessary. Our onsite staff was diverse and wonderful.

What is a typical day like for you at the company?
Busy, easy flowing, communicative, only and specifically with the on-site employees.

Record parts and materials used, and order or requisition new parts and materials as necessary.
· Diagnose dysfunctional systems, apparatus, and components, utilizing testing equipment and hand tools, to diagnose the
exact location of a breakdown in electrical components and correct the circuits immediately.
· Analyze test results, machine error messages, and information obtained from operators. Diagnose equipment problems.
· Inspect individual electrical components, all equipment involved, and all related equipment to identify hazards, defects, and
make the necessary adjustment to repair the component or replace it, making sure it is within code.
· Disassemble machinery and equipment to remove parts and make repairs.
· Repair and replace broken or malfunctioning components of machinery and equipment.
· Cut and weld metal to repair broken metal parts, fabricate new parts, and assemble new equipment.
· Test electrical continuity of circuit boards and related electrical wiring, equipment, using testing equipment such as an
ohmmeters, a voltmeter, to test specific areas for safety in the system.

Top Job Titles	Average Salary
Front desk agent 2 salaries reported	$15.25 per hour
Maintenance person 6 salaries reported	$20.92 per hour
Administrative assistant 4 salaries reported	$21.25 per hour
Property manager 1 salary reported	$77,500 per year
Housekeeper 4 salaries reported	$17.50 per hour

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