retail sales associate

sales associate

customer service representative

territory manager

production

Keen Footwear

I recommend it because the work is fulfilling, the pay is high, and the people are good. Just don't expect it to be a long career, more like a stepping-stone. Unless you thrive in chaos, I guess.

I enjoyed what I did and had a couple large successes that I felt appreciated for. It was super interested getting to work on so many different things, though after a point it got a little hectic.

As an organization, Keen does not have its ducks together. There's incredibly high turnover at all levels. After a year of working there, I was one of the longest-employed people around me.

They had HUGE growth during the COVID shutdowns and didn't handle it properly, managers came and went like the wind, and while I can't say for sure, I suspect that's because the highest levels of management are difficult to work with.

More about the chaos:

The company lives on a rhythmic heartbeat of mass-hirings, mass-layoffs, repeating forever. It's difficult to get to know coworkers, the faces change so much. In addition to people getting fed up and leaving on their own.

Large projects get scheduled, cancelled at random, and brought back suddenly weeks later. Leadership waffles and rapidly changes minds about everything. I call it "project whiplash" and you rarely see a project through to the end. The wasted effort must really add up across the organization.

Overall I still do recommend it, this review focuses mostly on bad stuff, but that's just because it's what everyone's probably looking for in these reviews. I'd still work there again.

This Job is very stressful, and they expect you to work really hard and get paid not a lot. If you complain about something, they choose not to pay you. I have worked there for a year, and I had the most horrible job experience ever. When I had two more weeks to work, I was waitin for my paycheck, and they didn’t pay me for two weeks. I tried to complain, but their supervisor told me that they did pay me, and printed out all the checks that I was supposed to get. So on the papers it all looked good, but I did not receive the money, it only said on the papers that I was paid. Later on my friend who also works there told me that Keen has given her a paycheck and when she went to cash it, the bank said that the check was declined. Which means that Keen choose not to pay her. They have been doing this to sereval other employees. This place somehow finds a way to get out of this clean, and they choose not to pay those people. You work for two weeks, getting all their job done, and not don’t receive any money for it. I really hope that this place will fail and close down. Hard working people shouldn’t be dealing with such things! There are so much other nice jobs out there, who actually care for you!

The culture there was very good.  The products produced were very good with very good quality although they don't meet the expectations of what Keen markets.
No onboarding so  you're expected to know the quirky business processes, programs, and tools.  Fear and Indecisiveness from upper management lead to constantly changing direction of design, product, projects, goals, resulting in a lot of wasted time, resources, and money - not to mention people losing their jobs because their original goals could not be realistically met.   Many empty promises made to employees.  There were a number of highly-paid-close-minded managers that stunted the growth potential of the company. High turnover in employees is a good indication of that.
I still love wearing the product though!

KEEN Foootwear is one of the absolute best employers I have had in my working career. As a part-time employee, my position at KEEN afforded me the opportunity to attend college full-time and achieve my degree. Through working at KEEN, I have learned the ins and outs of the SAP ordering system, a program vital in within the retail footwear industry. While learning this system presented its fair share of challenges, utilizing SAP daily has given my an invaluable resource that I can take to other footwear companies, should I decide to change employers. The workplace culture at KEEN is exemplary, as employees and management encourage community outreach and participation. The working environment at KEEN Footwear is absolutely fantastic.

This company is fantastic. 
They are a great brand and they have good values that project onto the operations day to day.
The management team is very nice as well, they are always open to listen and helpful in whatever you may need. I worked in the picking area and also helped in returns and management was very accommodating and made me feel like i was part of a team. 
The environment during the summer is a little hot and honestly compared to other warehouses around the area, the pay does seem to be a little low. But this is a newer buildilng there seems to be plenty of room for advancement.

This place has a revolving door. Management is poor and bad behavior is allowed as long as you're in power.

Diversity is a major problem and they've recently hired a few token employees but no one at a mid or senior management level. Management is a boys club of yes men. 

There were also multiple formal complaints filed against the male HR manager but he was there for years before he found a different job. Awful work environment and most find it too stressful if they really care about their jobs.

The pay could be more especially for all the extra the workers do to keep orders moving out. Management has their favorites that don't have to pull their weight like others. Definitely in need of climate control since they have older people walking up and down the stairs and for the workers on the top floor it's extremely hot! Most workers prefer to work on the ground level because of that. They should offer piece incentive because the workers definitely run around picking and packing their tails off!

I would not work recommend working for KEEN. No diversity and not enough understand of the home/work life balance. Finally was feed up with having to choose between work and family so I quit. Management was awful and company didn't have an updated policy/procedural book when I worked there. Policy book was lasted updated in 2011. I had worked for the company a little over a year. Rules were made up as you went along. So, if you are reprimanded for something and it wasn't in the policy book than the would become the NEW policy. Hated every minute I worked there.

What is the best part of working at the company?
Benefits and culture. In general the company is always trying to innovate and get things better. 

What is the most stressful part about working at the company?
A lot of changes,  new managers and directors come and go

What is the work environment and culture like at the company?
Environment protection,  always innovating in eco-friendly products 

What is a typical day like for you at the company?
Work with the people everyday and training them,  helping to smooth down the stress and operations

I was told by the recruiter, employees last about 2 years.  I lasted less than that and moved on by choice. Was paid well and had good co-workers that were dedicated to their roles.  I enjoyed my team a lot.  There is a bit of fear that exists at this place due to erratic leadership behavior at the very top.  People getting fired too much, or moving on to better offers.  They take care of their employees Id say for sure, but there is an energy of turnover here for sure...again, the recruiter themselves told me this when they contacted me...

Top Job Titles	Average Salary
Retail sales associate 27 salaries reported	$20.56 per hour
Sales associate 6 salaries reported	$21.00 per hour
Customer service representative 1 salary reported	$19.69 per hour
Territory manager 1 salary reported	$148,786 per year
Production 9 salaries reported	$18.00 per hour

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