branch manager

treasury analyst

quality auditor

graphic designer

vendor manager

Kind Lending

A Mortgage Underwriters job is to "mitigate risk" then make a sound decision, based off the borrowers; Credit, Income, Assets, Collateral. Basically, qualify the borrower off their stability, ability & willingness to repay the loan & having a property that meets structural guidelines. 

The more "Data Entry & Clerical" functions you pull away from departments that "traditionally" handled those tasks & push them onto an Underwriters daily routine the more focus you pull away from that Underwriters ability to do their basic function, which is to underwrite loans!! 

What follows are errors in Underwriting which could lead to future re-purchases.  LARGE ticket items can be & will be missed for the sake of making sure you "clicked this button or check mark this box". I felt like I spent 80% of my day as a "Data Entry Clerk" & only 20% truly Underwriting files.

It was not an easy decision to leave because the staff was so KIND & generous with their time. I couldn't have asked for any more when it came to the core staff & their willingness to help you "succeed". There was also, very little micro-managing, if at all. Everyone from the owner down to my own teammates were just awesome people to work with.

But their LOS & imaging system although very robust is currently just mind numbingly inefficient & I can now see why they only require 2 new initial UW's a day. They also have a little too much "overlapping" of skillset & job functions that traditionally should be handled by Sales or the Account Managers. Once again too much clerical items pushed onto the Underwriters.

It's actually a GOOD company, they're still relatively new so they need to work out some workflow kinks within Underwriting & I wish them the very best!

But I could tell within the first week, that it just wasn't for me. If you really like data entry duties & like to hold onto the entire function of the file then it may be a good fit for you~


Was actively recruited to be a part of the organization.  I was excited to be there and then was under utilized.  Despite accomplishing some good outcomes of formalizing processes, I was underutilized and not matched to my overall strengths.  I understand the industry has been tough but the layoff and lack of support and severance of any kind really was not very Kind. 

For nearly a year, Kind has had several mass lay offs and they have only been an active company for about 2 years. It was very disappointing to be laid off without much reason other than "there isn't enough work." However, they still keep hiring, so I'm unsure what their game plan is. They try to promote a fun and "kind" environment, but it seems more like a front for the consumers. I also feel that the pay for the non-commission roles was too low for career level positions.

What is the best part of working at the company?
Working remotely is the best part 

What is the most stressful part about working at the company?
The fluctuation of work from each day

What is the work environment and culture like at the company?
Its a remote position so no interaction with other people

What is a typical day like for you at the company?
Boring and quiet and the lack of files being divided up to each person

What is the best part of working at the company?
Not a good place they will use you and  get rid of you if not needed any longer. 

What is the most stressful part about working at the company?
Management is awful , you cannot trust them

This company's leader describes their work workstyle as common sense and fun. This is true.  I also especially appreciate this company's transparency, which few mortgage lenders share.

I left a good paying, stable job to work at Kind because I was told they were going to be different. I was never laid off from my previous position because my work was appreciated. I did not feel appreciated and was laid off after a year and a half.

The people are nice but the company is poor managed. Many rounds of lay off and Senior management does not seem to have a clause as to what they are doing or what the staff is doing

When I started we were promised that they weren't going to be like the rest of the lenders and not lay off, fast forward almost a year later I was laid off not once but twice.
My managers were always supportive 

What is the best part of working at the company?
They do try to live up to their name 

What is the most stressful part about working at the company?
Past layoffs and no severance, job stability is definitely an issue

Top Job Titles	Average Salary
Branch manager 21 salaries reported	$68,000 per year
Treasury analyst 2 salaries reported	$60,000 per year
Quality auditor 1 salary reported	$24.00 per hour
Graphic designer 1 salary reported	$68,280 per year
Vendor manager 1 salary reported	$24.04 per hour

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