customer service representative

management trainee

branch manager

loan officer

human resources generalist

Kinsmith Finance

Your day starts with making calls for a good part of the day, taking payments and new loans. We have a great management team that helps where you need them to and they support and encourage you to make the best decisions! The hardest part about this job is balance in work/home life and trying to juggle between the two. Wish the pay was better for the work that you do because this is a great company. I would rather have a flat pay than having to depend on bonuses to make decent money(some stores struggle more than others). But  i work with a great team and wouldnt leave my store for a different one me and my co-worker work amazing together and are always trying to think of good ways to help us build our store to be the best it can be!!!

What is the best part of working at the company?
The schedule was convenient for my children 

What is the most stressful part about working at the company?
The way that management communicate is unfair they never listen to what you're saying it go around everything you say so you never get a clear answer

What is the work environment and culture like at the company?
Culture is not made for individuals that want to grow and prosper or individuals that have opinions

What is a typical day like for you at the company?
Customer are rude cussing fussing all day complaining, supervisors don't listen to what you say or you talk to them directly they make up some long speech that doesn't have nothing to do with what you even ask

What is the best part of working at the company?
The customers and branch staff


What is the most stressful part about working at the company?
No branches work the same way, everything is run differently in every single branch, making it difficult for a staff employee to fill in at different locations not knowing these different criteria or standards


What is the work environment and culture like at the company?
Don't even think about having time off or an extended weekend it will never happen you have to be at work on Mondays and every single Friday without fail

I am the manager at one of the stores. I love my job! I love the company i work for, most places do not care about you as a person. My manager is so helpful and inspiring , I have learned so much in the few shorts months with help of other managers and you have a whole team to lean on. It's ONE BIG FAMILY . I thought i would struggle with a new company and computer system as well as just getting adapted to a new way of doing things, it was quit easy. Best customer service driven by far. come job the team and see for yourself!

My experiences with the Company have been rewarding, to say the least. A typical day at work includes being able to build relationships with the customers, team members and upper management. The hardest part of the job is realizing we are not able to help some. We do strive to help everyone possible. The most enjoyable part of the job is the relationships I have had the privilege of building over my time with the company. I have always felt like I belong right here. I consider that a Blessing and a Joy.

I started her as a csr off of Broad River Road and then 2yrs later I became a manager at our Pontiac location.  Routine is crucial to making the day go by in a smooth manner.  Providing everyone that we encounter with our the top customer service as well as being able to loan funds to people that may not get a chance due to their credit or lack there of is what we do.  Making calls, selling our brand, listening to our people vent, and showing kindness is part of our daily routine.....How can I make your day better!!!!

What is the best part of working at the company?
The hours of operation & the days off

What is the most stressful part about working at the company?
Having to harass the customers  calling them everysay when they have missed a payment 

What is the work environment and culture like at the company?
It's pretty ok. Management is a bit to friendly & at times goes a little to far with the customers not keeping it professionals


What is a typical day like for you at the company?
Making phone calls, approving loans, counting draws at the end of the day

I have been with Kinsmith a year and 2 months. This is a wonderful place to work. Job is simple, the people are friendly, and the work-life balance is amazing as well. The pay could use some more attention, however there is a monthly bonus opportunity. which makes you strive to be better. The worst part of this job is your attachment to customers when you move on to another job or opportunity. Come join the Kinsmith family! 

What is the best part of working at the company?
Nothing, Impossible goals set to reach the bonus they claim you can get, Was 
there a year and never reach the goals for the bonus money

What is the most stressful part about working at the company?
The DM and store managers that dont know there jobs, they make harassing call to people jobs everyday and to there references.

What is the work environment and culture like at the company?
Some of the customer were great

What is a typical day like for you at the company?
Calls, Calls, Calls work bad debit call them twice a day.

A CSRs job at Kinsmith is making collection calls. All day. And you can't tell them it will go to collections or ruin their credit because it won't  They write it off and then give that same person another loan that the default again.  If you're lucky, you will get a good office manager.  It was a Monday to Friday, but you can make more money flipping burgers

Top Job Titles	Average Salary
Customer service representative 280 salaries reported	$12.71 per hour
Management trainee 39 salaries reported	$14.67 per hour
Branch manager 24 salaries reported	$43,225 per year
Loan officer 1 salary reported	$42,500 per year
Human resources generalist 1 salary reported	$16.25 per hour

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