territory manager

equipment operator

Kirby-Smith Machinery, Inc.

Upper Management does not look out for employees, Promise evaluations and training. I had 2 evaluations and no training.I was there for 2.5 yrs and tweaked nerves in my back. Was promised light duty work to allow my back to heal, That was a joke!! I witnessed fellow employees get hurt on the job and upper management lie in investigations to cover it up, They blamed the employees for being at fault. And once your'e healed up they fire you.
Company does not have proper shop tools for major repairs. Constantly risking your life for this company and there is no appreciation given.
Field Techs are constantly working 14 to 16 hr days, Not including drive time to and from job sites .Putting theirs, and others, lives in danger everyday.
Fellow employees are great people and will help each other out. Sales and rental department are the same way, Good people.
Company likes to hire young men straight out of school with no knowledge of the profession they have joined. Your more experienced Techs are teamed up with to supervise the inexperienced guys. Slows your productivity time down. Company is supposed to pay for mentors, Company uses people with less than 5 yrs , MENTORS QUALIFICATIONS , to be mentors and therefor do pay mentors pay.
 Company itself has good benefits for employees. 401k,PTO,Dental,vision and affordable insurance for you and the family
Company is trying to get 15/20 people for shop tech's. There is not enough room to house that many employees inside the shop.

I have never worked for a company so committed to treating employees like family. I visit all the branches somewhat consistently in my role, and the family atmosphere seems to be present at each branch.Great vision at the top and middle management levels.   

It can be a stressful environment because the company is growing so rapidly, but what that really equates to is more opportunity for advancement. The expectations are high for each department in the company, but it's the type of place where you don't mind putting in the extra effort, because you can tell it will be appreciated. It is certainly not the type of equipment house where you can just punch a clock. 

The company promotes from within very effectively - I've had several colleagues move up the ladder in the three years I've worked here. Kirby also does a great job recruiting veterans and that is so important. 

Benefits and pay are really good, and actually above the standard for the industry.

What is the best part of working at the company?
The best part of working at Kirby-Smith is that the company cares for its employees and wants to see them succeed and develop as leaders within the heavy equipment industry. Kirby-Smith prioritizes the well-being of its personnel and supports their personal needs. The work culture is great and family-oriented.

What is the most stressful part about working at the company?
The most stressful part is balancing lots of projects at the same time, but there is ample support in this area that greatly reduces that stress.

What is the work environment and culture like at the company?
The work environment is positive, and the culture is grounded in its roots as a family-oriented company where members of the Kirby-Smith team support each other as one.

What is a typical day like for you at the company?
The typical day can vary with exactly what you are working on, but there is generally consistency in the day-to-day work.

With bonus structure this is a very rewarding place to work. Extremely fast paced, workdays fly by. Lots of customer service, computer and phone time. Education to futher your career is supplied and promoted. Work closely and hand in hand with service and parts department. Management structure is unique and complicated at the same time. You will have several bosses which makes it hard for one person to fire someone. It also makes it tough to try and prioritize your day and get them each what they will need from you. Sales people can be extremely pushy and demanding of you, but they also contribute to your bonuses.

KSMI has a great line of equipment that has a good reputation. The reputation of the management is not so good. Bad culture to work in. Benefits and salary are ok, advancement is not good. You have to watch your back. If you are not in the good ole boy group or a straight yes man, you don't advance and your work life will be strained. Very friendly to customers and the outside world but cut throats within the organization. Customers are well taken care of. Not a lot of Micromanagement little independence. Can have long work hours and some weekends required. Work life balance is not idea. The company and job is good for some but not all. To get a good idea of who they are you should read all the other comments.

This is a sorry excuse of a Komatsu dealer. Odessa Texas has the worst management of all the shops in West Texas. This company has no respect for the mechanics, their family, or their basic human rights. The service managers do not manage anything. All they do is sit on their wide load all day and run off at the mouth. The parts management stays on the phone talking to his personal calls while not getting the mechanics what they needs when they need it. The upper management is no better. This company is not equal to its employees. They fail to keep their word and lie about raises. The most useless of employees get promoted. They are a fine example of the blind leading the blind.

Their upper management group needs to be flushed and replaced with people that have a brain. Let go after just 3 weeks with no counseling, no notice, no reason. They basically acted like they regretted the hiring even though they had did their due diligence through interviews, online profile testing, and preemployment background checks. Someone in this organization needs to start reviewing the managers character equilibrium and find out why some many people are being let go, usually this a weak insecure manager problem that goes over looked until the public reputation gets so bad they can't lure in any new employees anymore or a good lawyer gets a hold of their wallet.

I've worked at 4 different companies in the past 20 years, this was by far the worse place I've ever worked. Majority of the problems stem from poor management. My direct boss was not prepared or organized ever. I showed up my first day, and he has to scramble to get everything together like it was his first day (he has been in his position for 4 years). Needless to say I wish I had paid more attention to the reviews I read about the company. My coworkers where great, it was just management. Do yourself a favor and pass on this company. 

What is the best part of working at the company?
The best part is  it  provides a unique blend of responsibility, trust, and collaboration that has shaped my growth in ways that extend beyond traditional employment.

What is the most stressful part about working at the company?
The most stressful part is that it is a fast paced environment

What is the work environment and culture like at the company?
It is a supportive work environment where collaboration is natural and accountability is deeply personal.

Workday would start off by doing the customers orders and feild tech orders, the manager wasn't as a manager should be he wouldn't take my ideas or into consideration but the others he would l, he would always blame me for things I didn't do or receive in, the hardest part of the job was dealing with the lazy people there that expected you to do everything while he just sat at the computer, but other then that if they had people to do there job accurately it would so much better, miss the job though but other then that it was a good job

Top Job Titles	Average Salary
Territory manager 1 salary reported	$60,000 per year
Equipment operator 1 salary reported	$32.03 per hour

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