caregiver

server

cook

medical technician

medication technician

Kisco Senior Living, LLC

What is the best part of working at the company?
Working at Kisco Senior Living is one of those experiences that genuinely changes how you view your work. It’s fast-paced and the expectations are high—but in the best way. You’re surrounded by people who care deeply about what they do, and that energy pushes you to be better every day.

What makes Kisco stand out is the culture. Leadership is present, supportive, and actually listens. There’s a real investment in training, growth, and doing things the right way—not just the easy way. You’re given the tools and trust to make an impact, and your voice matters, whether you’re on the front line or in leadership.

It’s also incredibly rewarding. You build real relationships with residents and families, and you can see the difference you make on a daily basis. It’s not always easy, but it’s meaningful—and that’s what makes people stay.

If you’re looking for a place where you can grow, be challenged, and be part of something that truly values hospitality and people, Kisco is a place you’ll want to be.

What is the most stressful part about working at the company?
One of the most stressful parts of working at Kisco Senior Living is the pace and the level of expectation. It’s not a place where you can coast—there’s a constant drive to deliver exceptional service, solve problems in real time, and show up fully for residents, families, and your team every single day. Some days require you to juggle multiple priorities at once, think on your feet, and navigate emotionally sensitive situations with grace.

But that’s also what makes it so rewarding.

That level of challenge pushes you to grow quickly—both professionally and personally. You build confidence, resilience, and leadership skills in a way that you just can’t in a more routine environment. There’s a real sense of pride that comes from knowing you can handle anything that comes your way and still create a warm, elevated experience for residents.

If you’re someone who thrives in a dynamic environment, enjoys being challenged, and wants to feel truly accomplished at the end of the day, the “stress” at Kisco becomes part of what makes the job so fulfilling.

What is the work environment and culture like at the company?
The culture and environment at Kisco Senior Living are best described as high-touch, people-centered, and purpose-driven. There’s a strong focus on hospitality—everything is rooted in creating an elevated, five-star experience for residents—and that mindset carries into how team members treat one another as well.

It’s a collaborative and supportive environment where teamwork is essential. You’re surrounded by people who care, who step in to help, and who take pride in what they do. At the same time, there’s a high standard of excellence. You’re encouraged to take ownership, think proactively, and continuously improve, which creates a culture of accountability and growth.

Leadership is engaged and accessible, and there’s a genuine investment in developing people. You’re not just seen as an employee—you’re seen as part of something bigger.

Overall, it’s an environment that’s warm and service-driven, yet fast-paced and driven by high expectations—making it both fulfilling and motivating for those who thrive in that kind of setting.

Provided personal hygiene, including bathing, oral care, and skin and nail care, hand washing, hair care, Shaving, dressing and weighing. Answered residents' call signals. Observed residents' conditions, measured and recorded food and liquid intake and output as needed and recorded vital signs, reported changes to professional staff. Provided resident care by applying dressings and supervising exercise routines. Monitored daily exercise routine. Performed and assisted with mobility, transferring, ambulation, positioning and range of motion. Served and collected food trays. Used appropriate and safe body mechanic techniques when lifting and/or transferring resident or supplies. Transported residents to dining room using a wheelchair. Used aseptic technique for purpose of infection control; this included good hand washing techniques and infection control policies. Answered phones, directed visitors, and delivered messages to residents and staff members maintained confidentiality of all resident care information and assured residents’ rights and privacy are protected at all times. Assisted in orienting resident to environment and routines upon admission and throughout residency as needed. Documented accurately all care given, including dietary intake and output, if necessary; temperature, weight, pulse and respiration, using approved abbreviations and descriptive terms. Reported to nurse for written and verbal assignments, which included daily use of Individualized Serve Plan for assigned residents before initiating care. Participated in the planning or resident care through shift reports and resident care staffing meetings when assigned. Participated in the planning or resident care through shift reports and resident care staffing meetings and Inform verbally and/or submit in writing any observations and changes in a resident for the licensed nurse to evaluate. Encouraged/assisted residents in keeping their rooms clean an orderly and also maintain nursing unit in a clean and orderly manner. Escorted residents to appointments and/or therapy departments as needed. Responded to resident emergency including bleeding, falls, seizures, and performance of Heimlich maneuver. Assisted with post-mortem care as assigned. Created and maintain an atmosphere of warmth and personal interest as well as a calm environment. Other duties assigned by Nurse Managers. Provided a warm, welcoming and friendly atmosphere for residents, family, visitors and staff. And provided exceptional communication ethics.

A typical day at work:
No two days look exactly the same, which keeps the role exciting and engaging. My work is hybrid, allowing for both focused time at home and meaningful in-person collaboration. When I go into the office, the environment is calm, inspiring and energizing. It honestly feels more like a modern coworking space than a traditional office. The recently remodeled workspace, ocean views, open floor plans, large kitchen (with a nugget ice machine!!) and reservable offices or booths make it easy to be productive while also feeling comfortable and supported.

What I've learned:
I’ve learned a tremendous amount about how a truly successful organization operates. Kisco demonstrates what it looks like when a company genuinely cares about its employees while also maintaining high standards and strong performance. I’ve gained valuable insight into strategic marketing, cross-team collaboration and how thoughtful leadership shapes culture and results.

Management:
My leadership team is exceptional. I consistently feel encouraged, supported and recognized for the contributions I bring. There is a strong sense of trust and empowerment, which motivates me to do my best work. 

Workplace culture:
The culture here is truly special, I almost can't put it into words. Everyone is incredibly kind, approachable and invested in helping one another succeed. They have a growth mindset - always trying to make the organization and one another better every day. The onboarding process was extremely well organized and set me up to feel confident and prepared well before my first 90 days. It’s a workplace where people genuinely care about each other - a very rare thing to find these days.

The hardest part of the job:
The role is dynamic and fast-paced at times, which requires strong prioritization and adaptability, but this is also part of what makes the work rewarding.

The most enjoyable part of the job:
Without question, the people. I work alongside talented, positive and collaborative individuals who make coming to work something I actually look forward to. “Sunday scaries” truly aren’t a thing for me here.

What is the best part of working at the company?
I have worked with Balfour for over 5 years.  Within that time, I have had 4 different positions, each advancing me in my career and professional development. The CEO of Kisco, Andy Kohlber, is someone I deeply respect and admire. A top initiative of the company is to hire and retain top talent. This is made possible with competitive wages, positive work environments, and through appreciation. No matter the role, Balfour is an exceptional place to work and grow not only professionally, but personally. It is a privilege to work with a company that so strongly aligns with my core values.

What is the most stressful part about working at the company?
I absolutely love what I do, so much so that I find it challenging at times to find work-life balance (but that's a "me") issue. If I did not have an appropriate amount of stress or face challenges, I would not be growing. 

What is the work environment and culture like at the company?
Every morning, the entire team gets together to recite our PVB's (principles, values, and beliefs). These are not just words, as they directly translate into the culture here. Here are a few of our PVB's: 

"Our communities for seniors are distinguished by warm, secure, and friendly environments." 

"We the staff are committed to teamwork, being professional, open communication, fostering a learning environment, and continuous improvement."

Every associate gets a free (delicious!) meal with every shift they work. 

There are monthly appreciation events and gifts the management team organizes for all of our associates. We have super fun employee appreciation events: bring in food trucks, raffles for incredible items, host events employees can bring their families too etc. 

What is a typical day like for you at the company?
A large part of my role is being a resource for people who are thinking about moving to senior living. Through open conversation, personalized tours/community experiences, and developing relationships I help them feel as informed and empowered as possible as they navigate this overwhelming journey. I foster business development opportunities, manage the CRM, and work collaboratively with my team to host meaningful events.

I am so thankfulf to be a part of the Kisco family. I'm on my 4th role with Kisco in less than 7 years—starting at the community level and now supporting two communities and a hospitality workstream at the home office. That kind of growth opportunity is real here, and it’s backed by leadership that genuinely invests in its people. -- Kisco does a great job tying everything back to its Principles, Values, and Beliefs. It’s not just something on paper—you see it in how decisions are made, how teams operate, and how we show up for residents, families, and each other. -- The benefits are strong, and there’s a clear focus on making sure associates have what they need to be successful both at work and in their personal lives. Compensation is fair and aligned with the market, and there’s a real effort to retain top talent through things like tenure bonuses, targeted learning and development opportunities, and continuously evolving training programs. -- What stands out most is the commitment to promoting from within and setting people up for success. You’re given the tools, support, and trust to grow your career. There’s also a strong culture of recognition—we celebrate wins, support one another, and take pride in the impact we make every day. -- If you’re looking for a company where you can grow, be supported, and do meaningful work, Kisco is a great place to be.

At one point, working for Kisco was the Holy Grail of senior living. Phenomenal benefits, amazing work environment, and people committed to making the experience amazing for residents and staff. People wanted to work together, and errors were seen as opportunities to built stronger for tomorrow.

That has changed, at least in Raleigh, NC. The benefits are less in many ways, although they do now have maternity leave (but there’s caveats to that), and the atmosphere is reminiscent of a high school cafeteria. Even if you try to avoid playing the game, that reflects poorly as well, because they pride themselves as being a work family.

Some folks want to go to work, do a great jobs and take care of their associates and clients, and be with their families. The fine print is that you’re expected to be on call and available whenever, and adjust your schedule to fit a last minute change. That would be fine, if  compensation was aligned with that expectation - and it is not.
People look to tear each other down behind closed doors, and if you aren’t “in”, you’ll soon be “out”. 

While there may be properties where the original atmosphere and mission have been preserved, they aren’t in Raleigh.
I only stayed as long as I did because I loved my staff and the residents; I left because I deserve to be respected and wanted to enjoy being at work again.
I am very disappointed in my experience, and sad that it ended this way.

There were bright spots in other members of the staff, but they have since departed, some voluntary and some not. 
When the writing is on the wall, you read it.
I hope that they are able to return to the pinnacle of service and servant leadership that they once were.

What is the best part of working at the company?
I joined Kisco Senior Living in September 2017 because I was deeply aligned with their mission and values. From day one, I could feel the positive culture that extends from the home office to every single community. Kisco has always said that if you put in the work, they will help you grow — and they’ve absolutely delivered on that promise.

Over my 8.5 years with the company, I’ve received five promotions and am currently a Senior Executive Director. Kisco has consistently recognized and leveraged my skills and passions, providing me with opportunities to expand my leadership and professional development. I always feel supported, appreciated, and seen for what I bring to the table.

Work-life balance is a true reality here, and the goals we work toward are both clear and achievable. Kisco genuinely cares about its associates as well as its residents. This is a company that values people first and invests in their long-term success.

There is no other place I’d rather be, and I will retire with Kisco Senior Living. I highly recommend this company to anyone who is passionate, driven, and looking for an organization that truly values its team members.

What is the most stressful part about working at the company?
Working with such amazing talented people and trying to figure out how to contribute meaningfully. Also, always trying to achieve YOY positive performance without any setbacks. 

What is the work environment and culture like at the company?
Culture is the foundation of our focus and we elevate it every year to be the best place to work.

Typical day - greeted, checked in. and assisted residents and guests, answered phone calls, dealt with emergencies per policy, submitted work orders, received, logged, and notified recipients of deliveries. Most enjoyable part of the job was interactions with nice residents (not all of them were!). Hardest part was becoming attached to residents then having to see them decline and pass away. Upper management became very micromanaging once the expansion started being built and then once it opened, work atmosphere more strained and stuffy. It was a fun place to work at times in the beginning, but went downhill with the expansion and all its hype, and became much more stressful. I wanted to work in a community and it felt like one when I started there. The last few months I worked there it felt more and more as if I were no longer working in a community, but a business, specifically, a hotel.




I truly love working at Kisco Senior Living because it is an organization that genuinely lives its mission of creating meaningful and fulfilling experiences for both residents and associates. What makes Kisco special is the culture. There is a strong sense of purpose in everything we do, and the focus on hospitality, service, and relationships creates an environment where people feel valued and supported.

One of the things I appreciate most is the caliber of the people. I have the privilege of working alongside passionate leaders and dedicated associates who care deeply about our Members and about each other. Collaboration, innovation, and continuous improvement are encouraged, and leadership truly listens to ideas from the team.

Kisco also invests heavily in professional growth and development. Associates are empowered to take ownership, grow their careers, and make a real impact in the communities they serve. It’s incredibly rewarding to be part of a company that combines operational excellence with genuine compassion.

At the end of the day, knowing that our work helps create vibrant communities where older adults can thrive makes this work both meaningful and inspiring

I think this is a good job to start in if your high school or someone who wants to learn more about how the kitchen setting works.  The people I worked with were amazing and awesome. I really liked working with everyone there. Everyone was so nice and amazing so was management. The supervisors and managers were very helpful, supportive and are great. 
The job, though I find it very physically demanding and sometimes mentally draining, but the hours are good because they give you constant hours if you want and work around your schedule if you’re in school. And the nice thing too is you don’t have to work all night so there’s no Night Shift. Personally I liked all the shifts, but the most chill shift of them all is the morning shift, but you have to wake up probably 5 AM to be there at 6 AM. The work atmosphere is very great and everyone in the workplace are very nice. So I think this job is very good if you want good hours and flexible schedule and the pay is not bad either especially if you’ve been there for like a year or even just maybe like six months and you get a pay raise. 

Top Job Titles	Average Salary
Caregiver 32 salaries reported	$19.22 per hour
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Cook 10 salaries reported	$20.54 per hour
Medical technician 1 salary reported	$18.00 per hour
Medication technician 10 salaries reported	$19.78 per hour

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