sales clerk

department head

cashier/clerk

warehouse clerk

department manager

L&M Fleet Supply

This company was a fantastic place to work for.  Emphasis on the word was.  It started out there were all sorts of benefits that looked fantastic: outrageous 401(k) match, "generous" paid time off, "outstanding" insurance, "consistent scheduling", and a "company that cared".  There was also mentioned multiple times during the onboarding process about "the needs of the company".

Somewhere along the lines things changed in a dark, dark way.  What was once a team that was supposed to stand in the way of the proverbial bus now worked to help push the bus onto you.  A rather relaxed attitude workplace became a high-stress, constant micro-management nightmare.  The last bit about the needs of the company took priority over all else.  Advancement requires you to be a total suckup to the management "team" (which is a bad way to describe it - a gaggle of manager-types is the best way to describe it).  

Another problem with this place is that one manager would give a task to complete, then another would come up behind them and bark at you to do something else, then the first would come back and coach you for not sticking to assigned duties, then after that was done another would come and put you on yet another assignment.  In short, the management structure was highly schizophrenic.

Being forced to wear an earpiece over a two-way radio didn't help either, as the radio noise is constant.  The micromanagement part starts becoming relevant when that radio is involved - if a phone call is announced, not even half a second later if there is no response one of the manager types would hound the department if they'd picked it up yet.  Then while responding over the radio, another one of them will repeat the same question.  Then one of their ilk will waltz up to your location and ask what the problem is, start to berate and belittle, and generally just be a nuisance instead of being constructive about the problem.

Scheduling became a weekly based thing with no rhyme or reason or consistency which made it impossible to plan ahead for any event - any attempt to change was met with "we need more notice" even at two and a half weeks out in one instance.  Another side of scheduling, especially for folks in the shop area, is that all of the help will be scheduled for one shift, and only one or two people for coverage after that.

Another favorite thing of this company to do is to keep piling on responsibilities.  The company would always give more workload, but never increase compensation.

All in all, if a high-stress, low-satisfaction and extremely micromanaged environment is something you're excited for, L&M Fleet Supply is the company for you!

My interview with L&M was picture perfect: I was asked all kinds of insightful questions and got to learn a lot about L&M's ideals for their workplace and their culture. Prior to L&M, i had a lot of negative workplace experiences. I was reassured by L&M leaders that I was going to experience a new kind of workplace that tried to learn from the mistakes of its competitors. I was skeptical but very open to the possibility of all of this being true. 

I finally got my opportunity to begin work with L&M and it went from bad to worse very quickly. Training is non-existent - which should be fine. Learning on the go is very typical of employers, and working retail is generally simple. However, L&M amplifies issues. All sections of the store are generally labeled as opposed to specifically designated by store staff. Meaning that things ending up where they don't belong is an every day occurrence.
Correcting this mistake is also impossible since - again - no one knows where things belong. 

Your weekly schedule for work comprises of seemingly random opening, mid-day, and closing shifts. I could tolerate swing shift if the job was going to pay me WAY more than L&M offers, but it's entry level work. 

The employees I worked along side were easily some of the most exhausted and frustrated people I had to work with. All but a few seemed happy with their position(s) at L&M, and hearing coworkers endlessly complain was the norm. Everyone was constantly scrambling to figure out how to do their job. Several employees put in their 2 weeks and I can't say I'm surprised.

I could not get any consistent time in with my trainer - not because we did not have down time to talk about how the department works, but because they did not care. My trainer avoided conversation with me and wouldn't even say "hi" back to me most shifts. They did a lot of unacceptable things and very clearly did not care about this job at all.

My trainer did tell plenty of others about their life backstory and how it  caused a lot of serious mental health problems. 
I would go on about the circus of events I had with my "trainer" but that would be identifiable according to Indeed. 

All-in-all If you were interested in seeking employment with L&M i would avoid all corporate and manager types and just ask the employees to be a reference for the store instead. The corporate side of L&M is real, and they do not have a single clue about how often their policies are ignored and broken. If things making sense and coworkers following the rules was never a personal concern than you may fit in. They do have decent benefits. 

Started off as a good job but the cracks began to appear about 6 months in. I learned that management really doesn't listen all that well. They gave a lead cashier position to a person who had a lot of bad habits so there was zero communication, she refused to enforce rules about cell phones, customers , (not greeting them when the rules are you need to greet them) fishing meaning you need to stand at the front of the register and talk with customers) she would take off and disappear for and hour at a time and abandon the front end to get coffee , socialize or whatever. Management refused to enforce the rules and let the front end fall apart and then got upset when customers complained about the front end. So they started losing cashiers. Also there is a lot of confusion about the rules one keyholder will tell you one thing you do it and another will say no that is wrong. The three brothers who took over the company really don't care about the company. They are turning it into a big box store instead of giving better pay and raises they opened a new distribution center and a brand new mega store in Marquette Michigan instead of improving the older stores. There are major pay discrepancies between Hibbing and Virginia . 

You are expected to work your tail off and be all over the store while also helping customers thoroughly. In reviews there are expectations and things management wants from you that are never communicated. Coworkers were given lesser raises because they weren’t going into departments management never told them to go into. Management is like playing mom and dad with contradictory requests and you are the one who is reprimanded for not complying with one of their requests. You’re paid peanuts with impossible expectations when you could go almost anywhere else and make more for doing less. There is a reason everyone is cranky, they can’t afford the nice stuff the store sells and the variable schedule means they don’t have time for enjoying themselves or getting in a routine when your schedule is inconsistent timing-wise. On top of that, you can expect to be berated for helping the wrong customers in the wrong area or for even doing your job in the wrong order of tasks despite never given a list of tasks or expectations. Most departments don’t have department heads so it’s the blind leading the blind. There will be 3 employees who have worked here for over 5 years come April, that should tell you everything you need to know about retention. 

At the DC  (Distribution Center), the work is very physical. You are required to be able to lift and carry up to 50 pounds. What they don’t mention is that you may have to do that 16 - 30 times in a row and repeatedly in a short time throughout your day. Heavy. Emphasis is placed on production- what your limits or age or physical strength or weaknesses may be do not matter- only production matters!  They do have an ‘activity director’ of sorts who decorates at Christmas and arranges potlucks and the sort which are fun

I can honestly say you can’t get much closer to a “family business feeling” without actually being a family business, most employees are extremely friendly and yet there are a couple who bring you down. There are some managers who are amazing people and are very supportive, and there are some in a way who seem like they could careless. (I’ve heard some pretty bad things about one of them). Also you kind of have to stay to yourself a little bit before trusting some of your coworkers because they will “test” you and see what your really like. During the time I was working there I’d say there where maybe 10 other employees that I kind of had to “watch my back” because of. 
Besides a few other issues I had working here, I’d say it’s a fabulous place to work if you need a job like yesterday, and overall the experience was pretty good. I would give it a solid 3 1/2 stars.

This place has  to many managers that are not on the same page, expect you to give your life up for "the company" but they don't give any quality compensation back and make it difficult to reach any form of livable wage as they cap their wages and think of any excuse to not give you a raise or a minimal raise. They dictate what you can use your 10% discount on they will question you on your purchases. Owners supply workers with poor equipment to work with, don't really care about their employees, if they did they would pay them a better wage and hire more respectful managers.

What is the best part of working at the company?
The employees and had descent insurance.  But I have been with them for along time and after senior management was gone, it is not the same company!! New ones are full of greed and evil!!

What is the most stressful part about working at the company?
They rotate  hours every day and don't allow time for family.  They work you so the hours don't allow you time for anything else. 

What is the work environment and culture like at the company?
Greed, racial  discrimination,  management is very narcissistic and controlling.  Hated seeing the abuse of young female employees. 

What is a typical day like for you at the company?
Hostile work environment full of  tension

The job was okay and fun most of the time, and I learned at lot. I loved working at the park rapids L&M , but having outside of work problems didn’t matter to management at all, most of key holders were sweet and nice except for 3 and the store manger, they do not care about the well being of their employees, or their mentality. Which is important to have your employees well and not sick infront of customers. They fired me for too many call-ins which makes sense but they were extremely understaffed and didn’t have anyone to cover me till the highschoolers at 4. Other the management the work place was nice and got along well with coworkers.

I worked there about 3 months with very little pay and over worked. When I called out due to being ill or home issues they were unforgiving. They promise you a sighn on bonus to which you never get untill you've been there a minimum of 3 months they never tell you your lunch half the time so you're playing a guessing game of tag trying to see who's on lunch and who's not most the cashiershave to be on the floor even on rush and we get yelled at for leaving till to help a customer up front not during a rush but we are expected to training is for a day on the floor and then 30 minutes on  till with help and then you're on your own. Needless to say still waiting on my promised bonus and not worth working there.

Top Job Titles	Average Salary
Sales clerk 219 salaries reported	$14.14 per hour
Department head 262 salaries reported	$16.70 per hour
Cashier/clerk 121 salaries reported	$14.12 per hour
Warehouse clerk 102 salaries reported	$14.22 per hour
Department manager 11 salaries reported	$19.13 per hour

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