inside sales representative

local driver

warehouse associate

truck driver

outside sales representative

Lansing Building Products

It's a potentially great company to work for but unless you buddy buddy with managers, you will ALWAYS fear for your job. It was a guy that had been there for 30 years that the customers he delivered to loved, finished his route on time, and they never had to redirect, but somehow they would find reasons to call him out in meetings. Speaking of meetings, you will have one about EVERYTHING. I was a driver and my stop shouldve took me a hour to get to. It took me a hour and 10 minutes. The manager pulled me into the office to talk to me about, "where were you for those 10 minutes". They complain about everything there and you will never feel like your job is safe and that you are always doing something wrong. I had a fellow employee tell me when I first started working there not to trust anybody or talk to anybody. A day later Im training with another driver and I'm telling him about the job I'm leaving and the jobs that I PASSED UP to work there and the next day the manager pulled me into the office asking me how long did I plan to stay there because people were saying that I had other offers.

The pay is great though. and they do overtime on a per day basis which was new to me. Meaning that if you worked 9 hours instead of 8, that one hour would count as overtime on your check even if you got sent home early one day and only ended up working 40 for the week. 5 day work week. 2 weeks vacation as soon as you start. GREAT benefits. Just don't get comfortable working there because they will find a reason to let you go. I got fired because I dropped a product off at the wrong house (they deliver to residential areas) although that was the address they gave me. I was told by my manager, "the wrong address is besides the point. you shouldve called and made sure that was the right address on the invoice that we gave you".

Working in the warehouse at Lansing requires both physical and mental resilience. This is not a role suited for someone who is simply “looking for work.” Without clear goals or financial responsibilities as motivation, the demands can quickly become overwhelming. The workload and pressure are intense, and over time, it’s easy to feel physically, mentally, and emotionally drained. At times, it feels like you are being pushed to your limits, whether that leads to burnout, quitting, or even being let go for relatively minor reasons. During my time there, I consistently worked hard efficiently completing siding orders with attention to detail, managing incoming and outgoing shuttles in an organized manner, and maintaining cleanliness in both the upstairs and main warehouse. However, expectations often felt uneven. Tasks such as cleaning and organizing were frequently assigned to specific individuals… rather than being shared across the team. Ideally, responsibilities like these would be distributed more fairly so that all employees contribute and gain experience in different areas. There were also moments that raised concerns about fairness and respect. As a person of color, I sometimes experienced dismissive behavior from customers, such as being ignored when offering greetings or receiving little acknowledgment during interactions. These experiences added to an already challenging work environment.
Overall, this position has the potential to be a better experience if employees are treated more equally and management adopts a more balanced and fair approach to responsibilities. After working at this location for one year and two months, I personally would not recommend it though others may choose to apply and form their own opinions. This job will remind you of the movie “ get out “.

The company culture itself is awesome. What the company stands for and the customer relationships are what keeps things running. It makes the job enjoyable. The office team and warehouse team is also what makes the job enjoyable. You won’t find another job that makes you feel like you’re part of a family. 

The main issue is upper management. The current BOM is amazing, friendly, caring and advocates for the team in every aspect. However, the BM although understands the aspects of the minimum it takes to run the business side of things, does not treat the employees well. The amount of lying, gossip, drama, threats, unprofessionalism, overlooking hardworking employees, empty promises, and constant backlash that comes from just the BM alone makes working there extremely difficult. Corporate doesn’t seem to care about it either. They let it slide. 

Work-life balance is not a thing. There is no room for error. Don’t share your personal life unless you want it thrown back at you later. Training is a mess and you get thrown right into it without proper knowledge, then get into trouble when it’s not done right (even when you didn’t know). Veteran employees take the heat for newer employees when they’re not in a supervisory role. Expectations are high but understanding is low. The job is tough, and it’s doable. But if you don’t want to put up with extra stress personally and professionally, don’t work here. 

What is the best part of working at the company?
Being on the road and not having to be in the yard or warehouse.  Drivers are forced to stop preparing, checking and loading theirs stops onto their trucks to deal with customer needs and or other vendors delivering products to Lansing Building Products.  Doing this causes constant interruptions which lead to many mistakes being made due to the contradictory rush and hurry up to get on the road vibe at this company.  Drivers are set back with the constant customer interference.


What is the most stressful part about working at the company?
The hurry up and constant rush, rush, rush vibe. Drivers are basically forced to speed and drive way above the posted speed limits jeopardizing their CDL's to violations.  Constant inference from customers and vendors is extremely stressful especially when trying to rush and hurry up to build, check, wrap and properly secure your deliveries onto your truck for delivery.

What is the work environment and culture like at the company?
Nerve racking and frustrating due to the constant rush, rush, rush vibe.  Using the new Total Warehouse Logistics devices are very stressful and time consuming especially if you are a driver trying to get your loads together, but constantly having to stop what you are doing to go and help customers.

What is a typical day like for you at the company?
Extremely stressful and frustrating.

A typical day involves working your tail off for management that doesn’t care about you. The workplace is toxic, the employees are great but leadership is horrendous. They preach leadership and how to be a leader but does not actually know what that looks like. They might be good at sales, but leadership is not their strength. Will do anything to save themselves when back is against the wall. Including scapegoating you. You might be paid decently but will be overworked constantly. They always claim that they are overstaffed. But for the amount of work that needs done in the daily it’s not true. But it’s all about the bottom line. No matter how hard you work there’s never any praise, it’s always doom and gloom, this and that can always be better, be faster, work harder. A little praise and recognition can go a long way. But this is not what they do here. They pride themselves on their mission statement and the Lansing way, but this branch and manager does things on their own accord. All they care about is sales, not the people, not the employees making it happen. Nothing is ever good enough. Be prepared to work minimum 10hr days, sometimes longer in the summertime, occasional Saturdays, and be consumed by what is Lansing KOP. It’s a breath of fresh air to not be there. Do not work here unless you are just using it as a filler for another role

Typical day at work depends on what branch you are at, but  most locations are understaffed which means everyone is wearing multiple hats to get the job done. That would be fine but the nature of the work coupled with the rate of pay is not balanced. Like anywhere co-workers can make or break a job. Hardest part of the job is working the warehouse by yourself, having to "pull" whole house vinyl siding orders for customers that are waiting, plus run gutter to length pulling multiple gutter orders of various sizes for multiple customers, receiving inventory, putting inventory up, pulling deliveries for next day ALL at the same time with no help. Even the customers note "you guys need more help" Oh, and the window truck just showed up with 80 windows to unload, check off and put somewhere out of the way. Good luck trying to get a lunch in, which they dock you for whether or not you take one. The best part of the job is the M-F schedule and not working weekends and paid holidays which is great for a family. If the branches were properly staffed, LBP would be a GREAT place to work. Not properly staffed, it can be the WORST place to work. 

The job was good. Hours were nice and benefits were good. Overall good personalities hired, but some disgruntled or lazy, but some very hard working and taken advantage of. Just not balanced. They need additional staffing and I think that would solve the problems, especially staffing in the warehouse.
Pay was somewhat unfair, but still good. Some people were paid far more than others in the same position without justification. For example one inside sales rep made over$10 an hour more than another and the other above that. 
Outside sales reps can be somewhat lazy not hitting targets while others would hit them easily. Some were just handed all of their sales from previous accounts set up by old employees so the fact they can make like 20k more in commission than someone doing their job and getting a lot of new accounts  is crazy to me, from a business standpoint. Pay the lazy guy more? Just frustrating. Managers personalities were good
Some customers crazy, some cool. 
Programs outdated and difficult to use, easy to make mistakes. Need an update at the company. SKUs are very difficult to find in system and also read and learn.

Management is either nowhere to be found or micromanaging every move you make, they will expect you to lift windows that are well over a hundred pounds and 6 feet across alone, and good luck asking for help without being ridiculed for not being "man enough" to forgo any health and safety concerns. Perhaps different branches are better but it seems management is consistently subpar at most locations. Training was essentially figuring everything out the hard way after receiving instructions with no goal in mind, just being told what to do in a specific situation so not much can be learned and applied into general day to day operations. Asking broad questions about WHY you're doing something and what the result will be leads nowhere but higher up the management chain with no clear answers to be found. If you enjoy being either belittled, ignored, or misguided by the people who are supposed to be helping you then this is the job for you! But hey, sometimes they have free pizza so is it really that bad?

I regret taking the opportunity as a warehouse manager at Lansing. The branch manager and Ops manager do not know how to take personal responsibility for there horrible decision making and how the warehouse was "solely responsible" for all the mistakes that happened. The management has no idea how a warehouse is run. They didn't even know how to manage a workman's comp claim or manage a fleet of trucks. Just get the product out the door and don't question them even if it did not make sense. Also allowed customers in building without masks on during Covid outbreak. Wasnt until the 2nd outbreak and an outside sales person contracted the virus that they finally put up signs to not enter sales office, but the customers were still good to walk around the warehouse without enforcing them to wear a mask putting the warehouse associates at risk. Management did not want to upset the customers

If you value professional growth, diverse perspectives, and authentic leadership—run. From day one, it was clear the company doesn’t practice what it preaches. Their mission and values are just buzzwords.

Training was a red flag: hands-on learning was discouraged, and my supervisor seemed more interested in control and intimidation than support. Feedback was inconsistent and contradictory, and even asking clarifying questions was seen as “resistance.”

Despite exceeding early performance goals, I was placed on a PIP within 61 days—not for results, but due to “communication style.” It was clear they were threatened by experience and ambition. Leadership feared change, and growth talk was met with discomfort.

This company expects blind loyalty, not critical thinking. If you’re experienced, driven, or bring a fresh perspective—beware. You can do better.

Top Job Titles	Average Salary
Inside sales representative 160 salaries reported	$23.66 per hour
Local driver 36 salaries reported	$26.32 per hour
Warehouse associate 77 salaries reported	$20.46 per hour
Truck driver 75 salaries reported	$27.29 per hour
Outside sales representative 63 salaries reported	$70,476 per year

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