dock supervisor

administrative assistant

loading bay manager

customer service representative

terminal manager

Lanter Delivery Systems, LLC

I have worked days and nights at Lanter Delivery Systems.  My first day at work, I jumped in with both feet, immersing myself into how freight is handled. I learned so many things such as using pallets,   wrapping, securing, and loading freight. Over time, I learned how to make delivery manifests and send emails to dealers. I also worked with  processing material returns, and using interpersonal skills such as how to effectively work with 35 (plus) employees and dealing with day to day issues making sure they are placed in areas where they have the greatest chance for succeeding. 
The hardest part I have had to deal with is having to terminate an employee.  After building relationships with the employees, it was very hard to to let them go. 
This job did have its stressful moments. There were times we had to scramble trying to figure out why freight wasn't delivered on time and how we could rectify the situation.  With an average of over 36,000 pieces of freight coming in daily, mistakes are going to happen. It is never easy to accept the mistakes so I never would back down with contacting the companies and making sure that the problem was solved.
The most rewarding part of the job was meeting and/or exceeding goals given by Menlo.  I believe that building a trustful working environment with employees and co-workers is a big factor in meeting these goals.

Basically you start your day with a very quick meeting and wait for your truck to show up as soon as you start unloading and stating you identified damages writing down picture them send them to the proper channels after all that is completed you are able to take your break or your lunch then you are to start skating and labeling all your loading and once you're done loading you are able to take another break and then come back and help other trucks get loaded. I learned that their jobs such as this that really don't have any reliable sources for you to fall back on and that you are just the person that can be replaced. The hardest part of the job is when you are belittled by a supervisor not speaking your mind and telling them how you feel. I learned that just because you're a hard worker and you do a good job that it is always not enough. I did enjoyed being around sending my coworkers because they're some of the nicest people that I work with and have made a decent friends that still last today

I was brought on to a very simple admin and dispatcher job early in May 2024.  The job was supposed to entail mostly reporting, dispatching, and office organization.  

The staff was all very friendly and work culture seemed to be good. 

However, it's clear that communication is not one of this company's strong suits.  Roughly 5 working days after starting I came in to an empty dispatcher office and told to go home for the day.  After which, I was called by the agency they use and told the position was eliminated completely.    When asking management about the promises they made me about bringing me on as a permanent employee (they had already changed my pay and schedule to do this) I was met with silence. 

I've worked in corporate before, these kinds of decisions are not made on a whim, every member of management should have known this position was getting eliminated, yet they still chose to hire someone to work for 5 days.  

So now I'm facing homelessness because I can't pay my rent because of this, and won't get unemployment for at least 3 to 4 weeks due to this debacle.  And there was not a shred of remorse shown. 

Most days, I enjoy working at Lanter. I like my co-workers and the working environment is very quiet. 
My typical day involves checking and responding to emails and then working on front end web development in WordPress.

I am not expected to do any work outside of my 8 hours, which are flexible. I can come in any time between 6 a.m. and 9 a.m. 

However, management is very unstable and unorganized. Since starting in April, I have had two different managers. Neither is very responsive to questions about how/what I should be doing. In a way, that's good. My job is almost completely autonomous. But it can be frustrating when I need input or access to technology from them to proceed with my job. 

The workplace culture is decent. Most of the people are very pleasant to work with. But because of the high turnover of management, it can be hectic and chaotic. 

The hardest part of the job is lack of direction from the managers. 

The most enjoyable part of the job is the freedom to be creative with website design.

What is the best part of working at the company?
You have the opportunity to work for different teams within the Lanter warehouse.

What is the most stressful part about working at the company?
Trying to make deadlines when certain situations are out of your control for example when drivers show up late for whatever reason. Constantly training new people because the turnover rate is garbage.

What is the work environment and culture like at the company?
Sneaky, always being told I will be promoted or a manager will reassure me that I will get a raise only to be lied too. I've worked for this company for a couple years and they have only paid the workers 40 cents. The only people who make good money are corporate who don't care about you even when your rent is increased, inflation is skyrocketing, and your starving to put food in the table.

What is a typical day like for you at the company?
Start work at 5am cleaning up after the night crew which leaves a mess then it's non stop moving until 1:30pm.  Break room smells and vending machines are overpriced and barley work.

You will be employed as a contract 1099. No benefits, no sick days. If you miss a day for any reason you are not paid. You will be asked to run specials that pay decent if approved, however you will not know if they are approved until after they are completed. So more likely you will run the special and then not be paid for it. Once or twice a week they will make you come in to do overflow truck that gets their two and a half hours before your shift starts and they will not pay you for it.  This company also has a very bad habit of giving you a raise, and then within a week or two not telling you but taking your raise back and dropping you down to your original pay. they have absolutely no respect for the employees that actually run the company and do the day to day labor, my personal recommendation based on experience is to avoid lanter delivery systems at all cost

What is the best part of working at the company?
There is a period during the middle part of your shift where you have fmsome free time while you wait for parts to be brought for you to sort and ship.

What is the most stressful part about working at the company?
There isn't much other co workers to help out so if 1 or more person calls in, you're essentially stuck working by yourself for the day. Management doesn't do much to help or prioritize other things more even though some tasks are easier or can be done faster.

What is the work environment and culture like at the company?
Typical staging of buckhorns and then sort parts and pack into buckhorns. You then get your free time as you wait for parts to come. Once it comes though, non stop work until you're off for the night. Management could be better.

Most of the drivers and the guys on the crew are a pleasure to work with, with an exception here and there. And to be honest, all of the people in corporate are very cool as well. Employee safety however, is not high on their list of priorities sadly. Also, you temp to become a temp if you are a dockworker. There is a one in a million chance you will actually get hired on to the company. It is okay if you are just looking to get your feet wet in the industry, and if so, my advice to you is to get your forklift license, gain some experience, then bounce. That is, if you can tolerate the incompetence at the middle management/warehouse manager position long enough to do so.


The interview process promised things like mutual respect and a team atmosphere in a company where someone who was interested in helping ignite change for the positive. A company policy honest, open respectful communication was really a company that wants you to do what Your told and be quiet about it while we superiors figure out the hard stuff. Unfortunately I have 30 years experience and believed the honest open exclusive atmosphere was going to be a great fit for me. But I’m reality they wanted someone to do mindless work and just shut up. That could be the particular supervisor I had. I do not know about other departments. 

What is the best part of working at the company?
Good company, Good pay. Work life balance not so much. The business is 24 hours. As area manager you never stopped working. Plus lots of travel.

What is the most stressful part about working at the company?
Only when the trucks are late getting off the dock from the hub. That sets the tone for all on time deliveries.

What is the work environment and culture like at the company?
Not a lot of room to grow. The company is lead by a group of college buddies.

What is a typical day like for you at the company?
None stop. You’re up late early morning conference calls, reading reports putting out fires from the night before along with angry customers if the parts were not delivered on time.

Top Job Titles	Average Salary
Dock supervisor 29 salaries reported	$59,638 per year
Administrative assistant 6 salaries reported	$20.42 per hour
Loading bay manager 6 salaries reported	$17.83 per hour
Customer service representative 2 salaries reported	$18.00 per hour
Terminal manager 5 salaries reported	$81,500 per year

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