general manager

assistant general manager

associate

assistant manager

overnight associate

Laundry Capital

A visit into the office once weekly, with 4 days of travel throughout the NYC boroughs. Eventful with a diverse employee structure. Often seen in the laundry industry, the services while considered a necessity in today's society, patrons often lack knowledge of the products being used. Causing damages to favored items. As a merchandiser the importance of product-knowledge is important and key to driving sales, both retail and services rendered. Working with a handful of colleagues our basic interaction is through email. In the happenstance of crossing each other in-store or office visits resulted in quick information exchanges and well-wishes. Proving to also be one of the most troublesome of issues. While most of the time working is traveling quick communication is a necessity working between several districts. The lack of communication is what harms more efficient productivity overall. As a benefit the freedom of traveling and work schedule flexibility is enjoyable. However, the interaction between customers is the most enjoyable.

A typical day at work consist of but not limited to.... good old honest cleaning of laundry and of the facility, my staff members were each given daily routines which consist of drop off and pick up of  laundry services for our customers by way of the machines on sight or our dry cleaning services abroad.  I kept our vending machines fully stocked with laundry soap and accessories,as well as snacks to meet the needs of our customers.  a fresh pot of coffee made every hour (a free courtesy for our customers). All discrepancies were communicated  to my supervisors by way of e-mail and  conference calls. my co-workers played such  a huge part in the success of the business, that it lead to numerous openings of other locations giving them the opportunity to have stores of their own  by way of promotions. the hardest part of the job was having to terminate employees for various reasons, the most enjoyable part was seeing employees i've  trained progress through promotions and get their very own store to manage

If you think you get help from upper management for any issues, guess again you do not. On any given shift you’re expected to wash AND fold at least 200 pounds of laundry while working alone, keep the store spotless and meticulously clean while working alone, handle all customer issues complaints while working alone, and sell sell sell laundry products and laundry bags. It had come to a point when working for a laundromat felt more like you are working for a used car lot salesman position, with all of the sales quotas, ridiculous expectations per corporate.  You will not have any life outside of work if you were in any store management position, you are on call 24 hours a day seven days a week


Coworkers are friendly and good people. The best shift is overnight. Customers are very friendly. The overnight shift is not for people who want to lay back. There is a lot of work involved. I would not recommend working the day shift. You have to wash and fold 200 pounds of clothes, clean the store periodically and handle customer purchases and problems. If you decide to work the day shift I suggest you grow an extra set of arms! There is a profound disconnect between upper management and those of us in the trenches. They seem to think its a good idea to run a company from long distance.

Eight hour shifts. Usually same shift. Sometimes required to work a different shift. Initially, work conditions good, but over time, company did not maintain the condition of the machines. Now, many of the washing machines and a few of the dryers are no longer functional.
No advancement in pay or position. Everyone works for minimum wages for the duration of their stay. Turn over rate of co-workers unusually high. New co-workers not capable or not willing to complete their work load. I learned to multitask and maintain a professional demeanor during these stressful challenges. We were recently informed we will be required to have medical insurance although the company is not willing to increase our salaries in order to afford the costs. Therefore, I chose to leave the company as opposed to using money from my pay to buy health insurance I can not afford on a minimum wage salary.

Working at a laundromat has its unique perks. First, there's a pleasant rhythm to the job—helping customers, managing machines, and keeping everything clean. The environment is often relaxed and casual, fostering a friendly atmosphere. Interacting with a diverse range of people can be rewarding, as you get to hear interesting stories and provide a service that makes their lives easier.

The job also offers a steady routine and a sense of accomplishment. Ensuring the laundromat runs smoothly and efficiently can be satisfying. Plus, you’re in a community space where many customers appreciate the convenience and personal touch. Being able to help people with their laundry needs creates a positive impact in their day-to-day lives. Additionally, the work often provides a steady income and can offer opportunities for social interactions, making it a fulfilling and enjoyable place to work.

I don't know where to start here, there is that much bad in this company. This is the most high stress job I have EVER worked. Every job I've worked was high stress and fast paced and this company is not compensating its employees for any thing. You get no benefits, extremely heavy work load for one person, no employee discount, no brakes of any sort, no safe space when customers get extremely hostile, no recognition or rewards for hitting store goals. If you get full time hours is because employees quit or don't show up for work. No one except the STORE MANAGER gets bonuses. There is no reason to take this job other than if you have absolutely no choice and still I won't recommend this company. I'm not exaggerating I'm am speaking from experience and facts. They promise a lot and don't fallow through. For a corporate LAUNDRY MAT this ... I have no words. I regret taking this job.

What is the best part of working at the company?
The best part is the sometimes flexible schedule.

What is the most stressful part about working at the company?
The most stressful part is when you tell the company you're not free at specific days and they still schedule you. However it is more stressful that instead of scheduling 2-3 employees on the busiest shifts, they schedule 2-3 on the most peaceful shifts instead.

What is the work environment and culture like at the company?
The environment was friendly but they required you to excessively work several hours after clocking out for no pay.

What is a typical day like for you at the company?
I would be the one who closed the store on a regular basis. I would be expected to clock out at midnight however I wasn't permitted to leave until the store is clean. Meaning I would stay 2-3 hours without pay

Was with the company for 9 months  and was appalled at tgr custimers but even more shocked at tge toxic work environment created by the management. 

- Nepotism was the name of the game where management would hire family members and provide them unearned bonuses that were meant to be divided amongst the staff based on performance.
-Management also please work environment full of unnecessary drama which led to gossiping and attempts at sabotaging one another.
Long shifts where one would work a 10+ hour closing shift not getting out until 1230am and then  be expected to be back to open the store at 5am
- management would frequently work half their shift and then just up and leave without ever returning



A typical day was 8hrs and sometimes more or less. The supervisor was not so friendly, and gave hours depending on who was there first. The work load would be a lot for one person having to clean, wash clothes,, sell products, and deal with customers, but it has thought me how to manage a busy job. The best part of the job was meeting new people and interacting. But with the amount of work you had to do the pay needs to be more than minimum wage. There was no lunch hour because most times it would be you alone on a sift and you had to stand on your feet for the 8hrs.

Top Job Titles	Average Salary
General manager 58 salaries reported	$24.28 per hour
Assistant general manager 106 salaries reported	$18.88 per hour
Associate 80 salaries reported	$16.34 per hour
Assistant manager 1 salary reported	$16.50 per hour
Overnight associate 8 salaries reported	$16.06 per hour

Working at Laundry Capital: Company Overview and Reviews

Laundry Capital

Laundry Capital Ratings

Popular jobs at Laundry Capital

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected