process technician

coordinator

sterile processing technician

programmer analyst

research associate

LifeNet Health

A typical day: 
I was in charge of a product called, ViviGen. It's a bone void filler and was introduced to the California market in 2015. On a typical day, I facilitated its growth through order input, tissue tracking, cost analysis, bi-weekly and monthly audits, and bi-weekly conference calls with Sales Reps in the California area.  I learned a great deal about how human tissue is obtained and how ViviGen, itself, is produced.  

Management:
I had little to no supervision and the last 4 months were completely unsupervised as my manager had been terminated.  Any questions or assistance needed was done via email to superiors handling the ViviGen project.  I work equally well supervised or independently, so this did not present too much of an issue to me, as I knew who I could contact for answers.

My co-workers:
I enjoyed working with my co-workers.  Four of us sat in cubicles away from the majority of the Client Services Reps.  We got along nicely and were very close knit.  We were quick to help each other and really formed a bond.

The Hardest Part of the Job:
The urgency of it.  I was also in charge of the FedEx / UPS Exceptions for other tissue that LifeNet provides.  So, whenever a saphenous vein or aortic valve was delayed, it was my job to find it and get it expedited to the appropriate hospital.  This could be very stressful at times because of its nature.

The Most Enjoyable Part of the Job:
The sense of accomplishment and satisfaction in knowing that what I did on my part was helping to assist in the betterment of someone else's life.

I would not recommend anyone, especially people with children work at LifeNet, unless you are able to sign your life away. If you are someone who loves to be micromanaged, doesn’t like to go to the bathroom, or drink water for 8-12 hours without being reprimanded; I would not recommend LifeNet. It is a job that should only be utilized as a stepping stone into the medical field. Management is not understanding of you having any life outside of LifeNet. If you are 30 seconds late back from your break, you will get a warning and a write up to follow. If you have any emergency with your kids or family, just know that you will get a write up. Absolutely everything is a write up. You are expected to work like a dog and will get in trouble if you take more than one bathroom/water break during the duration of your shift. If you have to take any time off and do not have enough PTO, you will be denied or face a write up if you try to take it unpaid. You will be sent home when there is no work. The managers sit in their office all day barking orders and looking for reasons to get people into trouble. You are not allowed to have your phone, so god forbid you have a family emergency, it is next to impossible for someone to reach you. You are expected to work if you are sick, they do not care if you have a doctors note. Everyone in management is friends and have been there forever, so there is no accountability for management whatsoever. All they care about is money and making sure you are meeting production goals, there is no room for error or learning. The job itself is not necessarily hard, but the work culture is extremely toxic.

P & L Department:

Assignments are text the day you come in to work. You review the donor information you are assigned and once all data has been collected you proceed to the clean room area were processes and packages are performed. 

You will learn about the human body anatomy, aseptic techniques, compounding, CNC operation, data entry, chart reviewing. You will experience processing and packaging donor tissue, which includes debriding, grinding, rinsing to packaging and freezing tissue.

Work place environment is recognizably unique. It took over of a year to find a team who understands it is okay to laugh and have fun, but we  also know when it is time to work and fun has to be less when we are taking care of donors. They need our focus to minimize error. 

Most of the supervising team show favoritism. Most hard workers will not be recognize. If you are a great worker you will be used to the maximum. The not so hard workers will be the ones that are put in leadership roles. 

Most ideas will be rejected even if some are beneficial to the teams and company. Communication is poor in this company. Growth is the company is tough, not because everyone are hard-workers, because they would rather put a friend with poor leadership skills in charge. There is a pack at this company.

Tissue program and the upper leadership within that department are the absolute worst in the industry.  The fundamental core structure and values of the tissue program is all over the board. Constantly changing. No consistency in policy and practice among the regional offices. 
Fundamental tools like donor management software is archaic at best. 
Some of the worst regional recovery staff in the industry. Traning program is like having the blind lead the blind. Recovery stats are some of the worst in the nation. 

There is little to no corporate or leadership support to the regional offices. 
Processing department can't even provide the Tissue Recovery Dept/Staff with recovery metrics/feedback despite it being internal department. 

HR department has been in shambles for years and has only gotten worse.  Little to no HR support for staff/disciplinary issues.  Blame management for all staff issues instead of properly investigating. 
Hiring process is like watching paint dry. 4+ month interview process for a simple middle management amd entry level technician positions 

Upper leadership blames middle management for their lack of abilities to lead. 

Do you research first. There are many other organizations in this industry which are far superior. I wouldn't send my worst enemy to go to work for LifeNet Health.

Management is absolutely awful at this particular location. I cannot vouch for other offices but this one should definitely be avoided. Management justifies their abuse and disposal of employees by calling them "mercenaries". 

The "training" is an absolutely atrocious, unorganized mess. Many seasoned employees have offered to help better training but this of course goes on the deaf ears of the micromanager who knows more than anyone else in the industry although they were never really a tech. They also change policies on a whim according to some weird idea they randomly regurgitated out. 
 
I agree with another reviewer on this particular point:

"Tissue program and the upper leadership within that department are the absolute worst in the industry. The fundamental core structure and values of the tissue program is all over the board. Constantly changing. No consistency in policy and practice among the regional offices. 

Fundamental tools like donor management software is archaic at best. Some of the worst regional recovery staff in the industry. Traning program is like having the blind lead the blind. Recovery stats are some of the worst in the nation."

A typical 8 hour day started at 6am and ended at 2pm. Day started with a shift meeting to review production plan needs for the day and to highlight topics of importance or improvement. Then would package a donor processed from the previous day. Upon completion, would cross check equipment and donor tissue with that days production plan. Once processing of donor was complete, team would clean the O.R. Donor information would then be entered into computer system using Microsoft Access. I learned about aseptic technique, GMP's, best practices, and many other aspects of tissue banking and production industries. Most of my coworkers were professional, knowledgeable and courteous. The hardest part of the job for me was waking up at 5am. By far the most rewarding part of my experience was knowing that I was making a difference in the lives of the donor families and recipients. I was helping pull something positive out of a families tragic loss of a loved one.

An amazing place to work, the mission is amazing, saving lives and helping people day in and day out is absolutely amazing! The training, life experience, medical experience, and ability to grow as a technician or entry level worker truly is unmatched.


Though the management, higher ups, and CEO of the company are greedy and blind to their workers. Pay/compensation is not fitting to the level of medical grade work done at the company. Constantly a job of finding more work, more experience, more learning, more qualifications and education without ANY pay increase. Absolutely a terrible company when it comes to taking care of their employees. Especially the technicians, who, keep the company going and work tirelessly day in and day out 24 hours a day.

This company was a love of mine in the beginning the mission was clear and the atmosphere was inviting at first. In my first month I was involved in a startling conversation with a co-worker who expressed to me that lifenet was having issues hiring minority’s so that’s why so many of us were bought in at one time with little to no experience. HR gave myself and others who knew of this no reassurance they just brushed it off like they do most things. The management is absolutely horrific, nothing they do is streamlined and everything is really just politics. Most of which causes the company to lose hundreds of thousands of dollars a year. Favoritism and black balling individuals is a big thing and most of your peers aren’t good at working together. Not to mention their training is fast pace now so most of the trainees are still lost 6 months into the job all while possibly making more money than the individual training them.

LNH used to be an amazing place to work; however, these past few years have been absolutely ridiculous and mentally draining. HR made a selfish decision to make sure employees weren’t allowed to use their sick time even though employees are really sick. Which doesn’t make sense especially since we’re in a pandemic. Management cares more about those dumb numbers and would constantly push for more work when there’s absolutely no work to do. Higher up executives are very uppity and would rarely greet back. Everything is just on the decline. I wouldn’t recommend working here. 

My only advice to management is put your employees FIRST. And stop catering to management. Also the whole HR dept needs a face lift. Fire everybody and hire new COMPETENT HR professionals. Then maybe folks would stay at LNH.

As a MS Processing Technician, you would be performing all aspects of processing, preservation and storage of tissues in a FDA regulated environment. In addition, you would be working in a strong team environment under aseptic conditions while performing controlled production processes. Performs quality assessments of tissue products and documentation. Enters production records ensuring all product information and processing data is accurate. Performs accurate and timely production reviews to ensure work was performed to set standards. Reviews and applies product labels. Performs quality verifications and inspections on final products. Participate in production enhancement and improvement initiatives. This position requires a high level of technical skills and commitment. Exemplary attention to detail and adherence to defined processes and procedures is mandatory.

Top Job Titles	Average Salary
Process technician 3 salaries reported	$21.67 per hour
Coordinator 3 salaries reported	$23.33 per hour
Sterile processing technician 5 salaries reported	$17.73 per hour
Programmer analyst 4 salaries reported	$88,675 per year
Research associate 3 salaries reported	$58,667 per year

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