account executive

inside sales

client success manager

sales representative

account manager

LocaliQ

A Typical Day at Work:
Each day is fast-paced and focused on client success. You’ll spend time managing digital campaigns, reviewing performance data, compiling and creating reports, and communicating with clients and team members to align on strategy. There’s a strong emphasis on organization and time management, as you often juggle multiple accounts and deadlines.

What I Learned:
The role offers a deep dive into digital marketing, including paid search, social media, and display advertising. I learned how to interpret campaign data, optimize performance, and communicate effectively with clients. It’s a great environment for building both technical and soft skills.

Management:
Management varies by team, but many leaders are approachable and willing to support your growth. There are regular check-ins and performance reviews, and managers often advocate for their team members. Communication from upper leadership is transparent and includes regular updates on the company’s progress, which helps employees feel informed and aligned with broader goals.

Workplace Culture:
The culture is collaborative and performance-driven. Teams often support one another, and there’s a shared commitment to client success. While the workload can be intense, there’s also a sense of camaraderie. Remote work flexibility is a plus, and it’s not difficult to stay connected thanks to frequent video conferences and weekly team check-ins, as well as online team-building events.

The Hardest Part of the Job:
The most challenging aspect is learning all the different products and services the company offers. There’s a wide range of solutions, which can feel overwhelming at first. Fortunately, the company provides many resources and support systems to help you get up to speed. The pace is fast but manageable with the right tools and mindset.

The Most Enjoyable Part of the Job:
Helping clients grow their businesses and seeing the impact of your work is incredibly rewarding. There’s a real sense of accomplishment when campaigns perform well and clients are happy. The opportunity to continuously learn and evolve in the digital space also keeps the work engaging.

The review I’m about to leave isn’t necessarily a blanketed statement towards the company, but the conditions they tolerate for their contractors at the locations they are contracted to. 

This could be a great “extra cash” opportunity for a college student, retiree, small business owner, or generally an individual without any firm obligations outside of the role. 

I was looking for a side-gig to my full-time job (where I do have *some* flexibility). I was sold during the screening process that it would absolutely be possible to swing it outside of my office hours, and that there would be a lot of flexibility in the opportunity.  

This wasn’t the case and I ended up with severe burnout after working 14 hour days between the two dealerships and my full-time job, was treated like absolute garbage by the dealerships I was staffed to - despite attempting to move mountains to make it work, and parted ways. I stayed in pretty frequent contact with the managers at LocaliQ about the conflicts I was facing, and they dropped me from two dealerships down to one. Awesome. The treatment I was getting at my then primary dealership then went completely sour and I was over it. 

Let’s talk about the day-to-day at the dealerships…
The dealerships are supposed to have the vehicles “photo ready” and I found that to be about 1/3 of the vehicles at one of the dealerships I worked at. They were always filthy, seats not aligned, papers, and spare parts scattered around - or just didn’t start period. The area that you could take photos was always blocked, so you lose even more time by trying to find somewhere halfway suitable. The staff were too busy gossiping and theorizing about my orientation to prep the cars or keep the lot tidy, apparently. I wish I was joking. 

The second dealership was great initially. Clean cars, photo ready, designated photo area, nice staff. Couldn’t have asked for a better experience.. I’m not sure what happened, but I had an instance of getting into a cars that already had keys in them and was addressed in front of multiple staff members that I was leaving cars unlocked with random keys everywhere. I’m pretty meticulous and know I wasn’t doing either of those things, but carried on. Missed a day due to a family emergency and then had a staff member coming into my main place of employment and their dealer principal insisting that I come in early, stay late, and come in on days off. I was “caught up” the same day, but they made SUCH a scene. 

I informed my regional management team about what was going on and resigned from the role. In my opinion, any major grievance protocol should have been addressed with LocaliQ and then to me in the first place since they were my contractor.


I have been working for ReachLocal for over 3 years. The company is growing rapidly and is experiencing the normal growing pains that one would expect from a company of this tenure.
The easiest way to describe this job is an operations/sales manager position. There is one CSC per office who works alongside the RSM (Regional Sales Manager) to drive the business forward and support the sales team (size varies based on market).
The job is different each day which keeps things moving quickly. Every day you experience new problems, new training, and valuable information about the digital space.
The CSC program as a whole is a very tight knit program, with lots of culture and people to learn from. CSCs receive a lot of support as far as training and information.The program as a whole is monetarily undervalued and everyone is paid equally, with disregard to demographics and cost living. There is not much room at this time for promotion, unless you are willing to move to Dallas, Shreveport, or Woodland Hills. This is something the CSC program is striving to fix, but at this time there isn't a lot of movement in that direction. Pay increases are also very few and far between.
Your office can sometimes feel like an island because your entire support team resides in Dallas and other offices. Your day to day experience at ReachLocal will be a good one provided that you have a good regional management support team. I have seen management that covers a wide spectrum, from stellar to lackluster. The office is a high stress atmosphere, there will be days where the stress can be overwhelming or when you work ten hours and feel like you haven't accomplished much. 
Overall you have to hang your hat on the companies vision for the future and the faith that things will iron out after the growing pains are done- which can keep you motivated to strive towards greatness in your day to day.


Implemented a huge change in how sales reps were compensated.  No longer paid on what you sold, now paid on campaign performance, which sales reps had no control over. Unstable environment, there is a new manager every couple months or no manager at all.  No leadership.  Leadership does not have any sales ability. Advertising campaigns did not perform the way it was sold, uncomfortable selling something I didn't believe in and having disappointed and frustrated customers.Senior reps stay because they live off of commissions from their renewals. No sales leads. Sales reps have to set up their own internet advertising campaigns, even though they have little to no knowledge about setting up a search engine marketing campaign. Intranet is not user friendly, and good luck getting someone to help you learn to use it. Management just assumes you know how and why to pull reports, and when they realize you don't they are confused and think you're stupid.  Prospects did not respond well to ReachLocal as a company.  Horrible compensation plan for new reps with no book of business.  They do not give you any existing accounts, and when accounts do become available to are given to senior reps secretly.

ReachLocal has done more for the unemployment line since 2013 then it has for its remaining employees. The only reason they have ads out to hire is because the last of the qualified, knowledgable folks are leaving in droves. This company has been massivley downsizing for years and has let go or lost its best people and ReachLocal just casually sat by and let them walk. Now, they have a largely green staff training an even greener staff. The results of this experiment are disasterous to anyone who has the unfortunate role of being the Admin of a department, an executive or the organization. It is impossible to do your job, provide due deligence, or make a company/department appear functional in an environment where everyone around you is too busy trying doing the job of three people (while not even getting credit for doing the job of one) that they can barely muster a postive human emotion. I strongly suggest to anyone thinking of taking a non-revenue generating position at this company to think twice about just how badly they need a job as you will not be respected or, in many cases, appreciated. If your career goals include being marginalized (especially as a woman- they even started a women's advancement "club" within the organization to mitigate some of this treatment), being treated as disposable and watching other people's souls (and likely your own) wither and die then you may have found the company for you. If you enjoy being surrounded by ego, narcissism and, likely, a few psychopaths (ReachLocal's hiring model seems to really fancy the behavior of psychopaths) you may have found the organization for you to call home for a few years before they go completely belly up.

The IMC, or sales rep, develops the account base totally from scratch.

Given the cluttered market for local internet marketing services, the sales cycle can be slow and the ability to build revenue consistently quite difficult. Over 80% of IMCs do not make it to their first year and even those who do rarely are making much income based on the level of work and contacts made.

There is minimal administrative support so even when a client is sold success can work against you as you need to service an account that represents low value in revenue and low commissions.

I also found the level of client churn quite high. It is the biggest black eye for the company. Way too many accounts are sold, even serviced properly by the IMC but lost for a variety of reasons.

I do not think anyone is conspiring against your success and the local managers in my office were positive and tried to be helpful. In the end, though, for all the hard work you get little as a base salary and a low commission. The services offered are generally solid but most prospects are not sophisticated enough or large enough from a budget standpoint to take advantage of them.

At least in my office, we hired some very experienced reps, including me, who were stuck by being on the outs for a position cut in the recession. Most are there by default and have done better and made more income in the past. As the economy recovers the reps will be looking to jump ship even sooner. This will prove to be a long term challenge for management in an atmosphere with too much staff churn already.

A typical work day for me was arriving to work at 8:00AM.  I would meet with the Regional Sales Manager to discuss the plan for the day and prepare for our meeting with the team at 9:00AM.  During the meeting with the team of 13 Internet Marketing Consultants we would discuss the meetings that we had set up for the day and strategize the best way to approach various accounts.  I would prepare data for specific meetings and ride along with the sales reps on their sales calls to help close new business.  Some days I would stay in the office and help the sales reps with their call strategy and database management to set up appointments, giving them suggestions on verbiage and different strategies to gain client interest.  After sales were made I would help the sales reps analyze their campaign performance to ensure client satisfaction and retain business.  I learned how to use Salesforce CRM and I learned about Search Engine Optimization (SEO), Search Engine Marketing (SEM) and Google Adwords.  My manager provided a lot of autonomy for creative sales strategies and encouraged relationship development.  The hardest part of the job was keeping staff meeting the minimum expectations set by the company.  Turnover was extremely high so keeping morale high was a challenge.  The most enjoyable part of the job was helping the sales reps on sales calls and seeing their satisfaction when they were successful.

ReachLocal is an internet marketing firm and global partner of Google. They target small to midsize businesses, and in my role, I was a "hunter" making 75 dials a day. Here in lies the issue. In inside sales, we were targeting tier 3 markets who either can not afford or have no need for our solution. The plan was to move into tier 2 and tier 1 but the data we were given was inaccurate or just flat out wrong. Also I was hired under a structure (compensation, metrics, etc.) that completely changed one month in. We were told that the new structure would get us paid better and more consistently. That has not been the case nine months later.  All of this is evident our stock price plummeting to half of what it was and our C-Level executives being shown the door.  Now for the positive, my immediate management is awesome! They value a proper work/life balance and support you on a daily basis. The product line we offer is the best in the industry, so when you make a sale you genuinely feel like you have made a difference for yourself and the small business. My coworkers are great and I've learned a lot about online marketing, and best practices. The company itself and turn the ship around they just need to work on their internal processes and communication. Also they could really benefit from some marketing of their own, which they said they are looking to do. Simply put ReachLocal needs to get out of ReachLocal's way.

-During an average day at ReachLocal, I spend my mornings making 20-30 cold calls from my self-generated leads list. During the remainder of the day I run 2-3 sales calls to bring on new business or renew existing clients. 
-Throughout my time at ReachLocal, I’ve learned a lot about how to efficiently manage my time during a work day. Whether it be in the field, on a sales call, or handling maintenance for an existing account, I’ve learned how to effectively be efficient my time. I’ve also learned the importance in listening to clients and managing expectations.
-Management is very accessible and helpful with the sales team. There’s an open-door policy in the office, and the process to get questions answered and issues resolved is simplistic.
-The culture of the office is very fast-paced. Senior Reps are very helpful and supportive to the newer reps. I can honestly say it’s a team atmosphere in the ReachLocal office.
-The most difficult part of the job is by far picking up the phone and making the necessary dials to reach the satisfactory numbers.
-The most enjoyable part of being an Internet Marketing Consultant is being able to help clients out successfully bring revenue to their business. Providing ROI to a client is the most satisfying element in the sales process. Oh and we also play ping pong!


No matter what- do not accept a job from this company. I was with RL for over 4 years. I launched an office and had over 6 managers in 4 years. Over? We had interim managers that came in while another was being cranked thru training. The offices are lined with phone books they call leads. Management makes it impossible for new hires to make it because they want you in the office all the time, on the phones and nose in Salesforce. If someone made it 6 months it was a miracle. There was a meeting every Monday morning that was a chance for an arrogant, ego driven manager to talk for hours about how great he is. If you weren't part of the original group or came on board knowing someone, the chances of you making it are slim. The company doesn't care about families, other responsibilities outside of work and there is zero job security no matter how much business you bring in. Their motto is they get pennies on the dollar as RL profit. It's not true. They keep over 50% of the monthly spend and the majority of that is spend on the businesses name. It is a joke and as long as the money comes in, upper management will not make any changes. All they do is churn employees and clients.

Top Job Titles	Average Salary
Account executive 74 salaries reported	$58,910 per year
Inside sales 53 salaries reported	$40,000 per year
Client success manager 5 salaries reported	$59,480 per year
Sales representative 13 salaries reported	$23.23 per hour
Account manager 3 salaries reported	$59,000 per year

Working at LocaliQ: Company Overview and Reviews

LocaliQ

LocaliQ Ratings

Popular jobs at LocaliQ

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected