member services representative

senior teller

teller

finance officer

branch manager

Logix Federal Credit Union

My day starts out doing daily cash balancing, and preparing the branch to open for the day. I figure out the cash orders for each day, and email the order to the bank. I would ensure everything operational was prepared, and up and running each day. I wait on members, cross sell products,and services, and help with opening new accounts, and answer all incoming calls. I also assist with the supply ordering for the entire branch, handle titles for the state, and audit most documents before submitting to the main office.
I assist the operations manager and lead as her back up each day. I have been crossed trainined in most of her duties, and have stood in her postion leading the operations with pride and structure. 
I started nine years ago at lockheed and the company has great morales, and leadership. The main branch is in burbank california. I have reached my advancement for the local branch, and wish to further my career with a local company, so I can keep advancing,and use my skills to the fullest.
I take pride in traning and leading people to achieve there goals. I love helping anyone that needs assistance, whether its another employee, or member that comes in the bank. We all work as a team, supporting and encouring each other every day. I hope to find another company that takesgreat pride in making sure their employees are happy in there position. 

My favorite part of my job is the members that come in each day. I build amazing relationships with each person that comes in the door and I truley enjoy interacting with people with a personal touch. I love getting to know them so I can help them and gain there trust. I feel the relationship you build with each person that walks through the door keeps our members coming back year after year. 

After they have continued to take advantage of hard working people and then proceed to give promotions to their “friends”, I have finally decided to say something. Unless you reach out to the senior executive team, or slightly below, and you go on vacation with them, or you party with them in Vegas, or you go out to a bar with them and complement every single thing they do, they absolutely will not give you any kind of promotion. In fact, they will ask you to do more and more work, without a raise, or any additional kind of pay, and then proceed to give the position, if there is one, to one of their friends. Or, one of the people who constantly praises every single thing they do. If you speak up, and try to make the place “better” it will bite you back. This place does not like to promote men anymore, and they absolutely despise promoting mothers. It seems they judge you quite a bit if you are a mother and care about your kids. Absolutely disgraceful that this place has turned into this. You will not be a human being. If you go to work here, you will suddenly just become a number. The higher-ups only care about themselves, and their own bonuses. Forget about caring about 800+ employees. Don’t waste your time here. Once it was truly a great place to work. The former CEO really saw it as a place that you would want to be if you were spending time away from the people that you love, and the things you love to do. Might as well be at a place that you love and enjoy being that if you’re away from the people that you love. Now, it’s just another place to work where you are not a human being anymore.Not worth your time. There are other places that are better.

What is the best part of working at the company?
Logix is an all around amazing company! They take great care of their employees, from benefits to pay grades to ensuring that everyone is treated well and taken care of. There are many opportunities for growth and upper management, all the way to the CEO, take the time to get to know every individual as well as invite them to share any ideas, questions, concerns etc. If you’re looking to work for a great company overall, Logix is it! 

What is the most stressful part about working at the company?
Just like any other comparable place, there are set goals to attain. Sometimes, depending on multiple factors (controllable and uncontrollable), it can be challenging and stressful. 

What is the work environment and culture like at the company?
Great place to work, truly! Every individual has a voice and matters. They treat employees well and understand that happy employees project the same to members and aide in excellent customer service.

What is a typical day like for you at the company?
Never the same. Has slow times but also days that can be non stop. Some are fun and easy going, others can be challenging and difficult. It all depends on the tasks at hand and the type of members and transactions needed.

Flexible hours, great teamwork from fellow co-workers 
Too much micromanagement  from section managers,  your previous work experience it is not accounted for. Some managers practice favoritism by focusing on advancement of specific employee without caring about others in team. High turnover, some employees quit, others get terminated, and others are lucky to move on to other departments. Management is rarely available to deal with irate customers over the phone, calls get delegated to MSO 4. Managers should work on ways to make their teams and credit union successful, management should work on being mentors/role models and work on not letting good employees go, by providing opportunities to succeed in other departments within the company.
Logix is a great employer but mostly employees leave because of Managers not company

This is a very busy environment, there are many things to learn and to be expected of you. They will teach you any and everything and expand your skills if you apply yourself.  Mananagment can either be your best friend of very cold. I would describe them as unadaptable they are set in their ways (good and bad) and are backed by corporate no matter what. The most enjoyable part of this role was the amount that you learn and are responsible for, definitely takes every role to the next level as compared to any other banking position. The pay and bonuses are almost unbeatable for this type of work. The downside is how strict they are, very little to no tolerance in making errors. Balancing drawer and clerical errors will have you written up and terminated. The training was not very extensive or detailed considering how strict they are on errors. 

What is the best part of working at the company?
None. Company culture isn’t what they portray it to be, it’s not a “great place to work”. Many great employees, including a senior management have left over the last several years, due to toxic work environment and employee morale being very low. Would not recommend working here. 

What is the most stressful part about working at the company?
Unrealistic expectations, including poor senior leadership, it seems like unnecessary stress is added due to lack of quality management throughout the organization. 

What is the work environment and culture like at the company?
Toxic and unfulfilling. You’re just another employee, they don’t care about their staff. 

What is a typical day like for you at the company?
Unnecessary meetings, last minute scrambling due to poor organization and management. Day to day is dreadful.

Been working for company for a little over a year now. Working there has its perks and I like the fact that they have an open door policy. You get to meet  and speak to staff/Executives of all levels. Lots of paid lunches and company events/lunch trucks provided for staff.  I work in the Call Center and there is a high level of expectation from employees but you we are compensated pretty fair comparares to other credit unions. My only complaint is that it is very hard to get time off when you request for it. They make you feel like you have to beg for vacation requests and you pretty much have to request it 1 yr ahead, which is so feel is ridiculous! But maybe that’s the way it is only in my department (MSC). 

  At first you think this is a great company to work at because they make it seem that way but once you start working its another story. Worked here for 2 years and never moved up because I didn't brown nose my manager even thought my sales were above 98%. I've seen other people move up faster even thought they started after me..... it's all about who you know in this company. Honestly your degree doesn't mean anything here. There is better companies out there that will move you up quickly and consider your degree.... not this company. I would not recommend this company unless you want to stay in the same spot forever. Waste of time. 

I worked for this company 4 years ago and I am surprised how they haven't fired that old witch service manager ZG at Woodland Hills. She was my boss when I started at this company and she was horrible and fired a lot of tellers when I started there and not once was HR notified of this erratic behavior. She would bully people into quitting and treat people like trash. I saw this job posting and wanted to make sure people try to avoid this branch. The company is wonderful but she does not represent Logix at all. She's trash and needs to work at a morgue.

Great company. The work-life balance is the best I have seen. Lots of promoting from within. Modern technology, Full time chef for the commissary and there is a fitness center and showers. The quiet rooms are perfect when you want to be alone and the managers focus on making sure the staff has the necessary tools to succeed. My only con is TOO MANY EMAIL COMMUNICATIONS - however, since Communication is one of their core values ... I can understand why. 

Top Job Titles	Average Salary
Member services representative 30 salaries reported	$25.97 per hour
Senior teller 27 salaries reported	$23.07 per hour
Teller 3 salaries reported	$23.07 per hour
Finance officer 11 salaries reported	$21.63 per hour
Branch manager 3 salaries reported	$37.52 per hour

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