delivery driver

human resources manager

fiber technician

contract administrator

Logix Fiber Networks

Positives--The experience of learning something new and innovative on a daily basis was great.  Everyone was really helpful when it came to explaining the processes of how data flowed on the Network.  If you are on your way to becoming a Network Professional, Logix is a great place to be from top to bottom.  starting pay is not the greatest but they do promote from within and give pay increases to those deserving.


Negatives-- Job security might not be there as when I first started there were layoffs and I believe they had layoffs again recently.  Health benefits aren't that great, in fact, I would not call them benefits more as a very large cost to the employee, especially if you have a family.  Lastly, this shouldn't be that big of a deal because in this world of IT you should expect to be in a job where on-call a normal job duty.  So ya, bi- or tri-weekly on-call during non-core hours where all network trouble calls come to you at anytime in the night, weekend, morning.  The good thing is you get overtime.

Overall, even with job security issues, this would be a great bullet on your resume because the exposure you get to advanced Networking technologies like MPLS and many others. 


Overall rating*                          3.5 Stars
Job Work/Life Balance             3 Stars  (on-call)
Compensation/Benefits            2 Stars  (Starting pay isn't competitive/Health benefits suck)
Job Security                              1 Star   (consistent annual layoffs)
Management                             5 Stars (One of the managers had an odd managing skill set so 1 Star for her, but the Support manager was awesome and honest, so 6 Stars for him.)
Job Culture                                 5 Stars (Co-workers and learning environment were excellent.)

This is the MOST mismanaged company I have ever had the displeasure of working for.  They boast and mislead their new employees saying that they put a focus on client relations but whenever an issue or problem does arise, leadership is the first to blow off the customer.  In the last month over half of my co workers have voluntarily left the company some with no opportunities to fall back on if that explains just how bad it is.  The leadership team are all former colleagues from another company and they don’t do anything to help with company culture or motivation.  The favoritism is ridiculous with the favored employees even the ones who are NOT performing getting all the leads and can come and go as they please but everyone else is subjected to micromanaging down to knowing when you go to the bathroom (ok not that bad but close). The VP, CRO, and one other C-level executive work in this office and never greet there employees, they literally walk around acting like they are better than you! There is no structure and everything is “fly by the seat of your pants”.  It has been a month with NO set product list or set pricing. We are told to just quote the customer a price and ask for approval from leadership afterwards.  I would never recommend this company to others and I honestly feel horrible for the businesses that I have sold to so far because they are now stuck in contract with a company who will look the other way when any issues come up.  The management and leadership is nonexistent.  I CANT STRESS ENOUGH IT HAS BEEN A MONTH AND WE STILL HAVE NO SET LIST OF PRODUCTS OR PRICES AND ARE TOLD CONSTANTLY THAT THEY ARE COMING SOON!!  Was supposed to be “launched” 05/01/2019 and still nothing.

My direct manager openly admitted to me that he doesn't care about the employees here.  No real training to help me improve, no sense of engagement, just thrown the job and told to do it. Very little education on the products themselves.  Archaic and outdated sales software, archaic sales tactics that don't work in the modern world. They forced us back into the office even though we all were against it and would have been happier remaining remote, but, as previously said, management has admitted to me that they don't care about the opinions of employees. They hold a monthly "Town Hall" meeting and the whole meeting is more of a joke than anything. But if you drink that Kool-Aid that they serve you, and tell everyone else to drink it too, you might succeed. Overall just not a good company that is dying a painfully slow death.

Logix core business mission is to deliver reliable voice, data and data center services to a growing base of loyal customers in Texas. The focus on improving our technology and services network and implementation of new systems and applications to support greater efficiencies for our operational teams drives a fast-paced and challenging work environment. Growth-minded employees have a great deal of opportunity at Logix if they step up and demonstrate strong leadership, critical thinking, curiosity, creativity, customer service oriented and collaborative skills.

Training was under par. Employees are treated like highschool students and the lack of direction or empathy from Leadership was non-existent yet they demanded productivity from the front lines despite the companies flawed training, apathetic leadership and lack of any consistent policies. Local Manager was immature, arrogant and extremely judgemental and was big on favoritism. 

I would not recommend for any mature sales professionals who value integrity and dislike listening to negative office gossip from Management..

- Typical work day consisted of work orders, maintaining Telephony equipment, wiring circuits that pertain to work orders, and maintaining records.
- Learned many different types of test equipment, and how to install many different types of circuits.
- Management - were helpful most of the time, but had a few stressful times.
- Workplace culture was good most of the time, but could have done without the office drama.
- The hardest part of the job was being called at anytime day or night to fix a customer problem.
- Most enjoyable part of the job was meeting a lot of people and making a lot of connections.

I manage all aspects of the fiber park project, including design, material ordering, permitting, bidding, construction and quality.

I have learned a great deal about permitting, through TXDOT, the city, as well as other utilities like AT&T and Centerpoint.

 I appreciate my management and co-workers for jumping in when necessary to help out during very busy times.  

The hardest part of my job is explain to sales the particulars about my job and hows and whys about getting their customer service.

I truly enjoy my co-workers they are a fun bunch that work hard and are always willing to help in a pinch.

Logix Communications is a small communications company with very little room to grow. Its established employees make it hard to move up.  With very little supervision and lack of communications throughout the departments sometime your daily routines get out of focus.  I have learned how to work well with others to get our customer connected and satisfied.  The most enjoyable part of the job is getting a customer connected on time.  Logix Communications is a family orientated company who believes family first.

What is the best part of working at the company?
GIS team work also the ability to work remotely

What is the most stressful part about working at the company?
To get to learn new software and to create reports

What is the work environment and culture like at the company?
98% of the time I worked remotely so there was no company environment/ co-worker interaction, the other 2% it was minimum

What is a typical day like for you at the company?
Very busy doing my job beside trying to help the field crew people

Logix is a great place to work.  There is no doubt you will be challenged but you will have all the resources and support you will need to help you be successful and accomplish your sales goals.  Leadership at Logix listens and adapts to what the employees need.  Even during this new normal we are facing, Logix has put their employees and customers first.  Their is no better compensation plan in the industry and you are definitely rewarded for putting in the extra effort.

Top Job Titles	Average Salary
Delivery driver 10 salaries reported	$29.75 per hour
Human resources manager 1 salary reported	$122,500 per year
Fiber technician 1 salary reported	$27.50 per hour
Contract administrator 1 salary reported	$85,000 per year

Working at Logix Fiber Networks: Company Overview and Reviews

Logix Fiber Networks

Logix Fiber Networks Ratings

Popular jobs at Logix Fiber Networks

Salary Satisfaction

Job Seeker Tools

Employer Tools

Browse

Stay Connected