patient coordinator

mri technologist

front desk coordinator

patient services coordinator

x-ray technician

Longhorn Imaging Center

No room for growth and only promote through favoritism within the cliques so don't except a promotion. They change policies constantly. It's not worth the pay for the work they expect you to do.

Your work through your lunch on some days and they have no break rooms especially the one at the Cedar Park, Location.

Attendance is strict and the attendance/call out/sick policy is not ideal for the company. You’re responsible to cover your own shift if you need to take time off. If you’re unable to, you will have to come in no questions asked, even if you’re sick. I personally was uncomfortable with this because that put patients and staff at risk.

Every call out you are required to provide a Dr. Note each time. It was the most confusing policy I ever experienced.

Company has outings every 3 months and you’re required to attend team building events, if you can’t you’re frowned upon or get treated differently. 


The Technology and EMR systems need to be updated. The systems crash every day and has so many errors. Only one IT for the whole company and he’s  difficult to get a hold of.

I have been working at Longhorn since 2016 as a patient coordinator and can easily say it has been the most rewarding and work/life balanced job I have had yet! I work 3, 12 hour shifts a week and have 4 days off in a row! When I started with Longhorn, the company was just starting out. We had 3 locations and a small, hard working team of under 20 employees.We currently have 5 locations and easily over 50 employees! During the years management has been great with taking the time to hear our concerns and ideas to help improve the business. I even had the chance to move up in the company! With any business that expands, we have felt some growing pains with learning how to accommodate the higher volume of patients. Also staffing has been hard since Covid started, but we are actively improving our company structure, have an outside consultant to assist in creating a better work flow, and have promoted employees from within the company to help with the expansion.

If you ever  have your own thoughts and ideas on how to improve the company, never share them, because you will either get fired or treated differently. Even if your manager insists you are one of the best employees they’ve ever had, they will not have your back when upper management decides to put a target on it. Scheduling center is very busy and taking breaks is frowned upon. The amount of work you’re expected to do far outweighs any benefits. Procedures are constantly changing and you will never get a straight answer when you have to ask questions. No one wants to be held accountable for telling you the wrong thing because there is a caveat to EVERYTHING. Also, if people don’t want to drive out from Austin to Killeen for scans and that location doesn’t get booked, it’s somehow your fault. You need to make sure every location is fully booked or you get reprimanded. Seriously the absolute worst company I have ever had the misfortune of working for. They have a high turnover rate for a reason. 

By far one of the most disorganized and unprofessional companies I have ever worked for. Very poor management and toxic work environment. Scheduling is over worked with very little Spanish speakers to take calls or assist patients. You're mostly dealing with patients who were involved in accidents forcing them to do exams for their attorneys to receive the most profit. That was the worst part of the job. Trying to force people to do things they did not want to by lying to patients in order to follow through so their attorney can proceed on their case. Lead tech is kind of a jerk/tool. When ever you need to speak to them regarding a patient you're playing phone tag with techs cause no one wants to handle the situation. Most of the issues get swept under a rug and if you keep complaining about it to management they will just let you go. This place has a huge turn over rate. Stay clear of this place. 

This is a growing company, and we are very fast paced.  The management team strives to provide a safe, comfortable, reliable, and fun environment for all of their employees.  They also work very hard to make sure that our needs are met by giving flexible work schedules, great benefits, and they always support new ideas from  us.  We do have technical issues from time to time, but management always allows us to make up any time lost, overtime if needed, and they are currently upgrading our systems.  I have been with this company for 3 years and I hope to be with them for many more years!  I highly recommend working for Longhorn Imaging.  

Work was okay. Busy days were usually Wednesday but overall the work was repetitive if you like that sort of thing.

Favoritism is big at LHI. You’re silenced if you have a concern or even if you have an opinion on how the company can improve or help the rest of staff.

PTO or Time off in general is a joke. You’re told that it’s your responsibility to cover your own shifts. If you can’t get your shifts covered for any reason you’re responsible to come in, sick or not. If you are sick you’re asked to provide a Dr.Note for the day to be excused but that “excused note.” Does nothing. 

Work chat is toxic and passive aggressive. You’re made to feel guilty and question your worth at all times. 

Working here was fun, it did have a lot of room for growth and really something for everyone. Different schedule types you can do. 5 days a week, 3days a week or depending, it really felt like they worked with you to kinda give you want you need. They have quarterly outing as a company that are great, they’ll close the offices down sometimes. Down side if it was a Friday they did these outing and you worked at a location that was only Monday to Friday, they sometimes had you come in on a Saturday or keep the clinic open longer throug out the week to make up for lost work on that Friday they closed. I would have stayed if their bonus system didn’t change drastically. 

The company only had 2 facilities when I started and now they have 5! They are constantly opening up new positions and creating new ones as they find a new for them. It's definitely a fast paced work environment and every day is different, but I love that aspect about the job! Your work days fly by and you're never bored, twiddling your thumbs throughout the day. 

Work days are busy but not too busy that its non stop. I've been learning how to multitask in multiple systems to make sure my work is finished in a timley manner before moving onto the next steps.

Workplace culture is growing and good as the company expands. Company events bringing everyone together have been much appreciated. 

Management has open doors to talk about questions or concerns about my role. 

system needs a major upgrade, lack of an actual call center, constant changes in protocols and procedures at least every week, overall lack of structure, management seem money hungry and management favors who’s been there longer and PTO is a joke when you’re responsible of getting your own shifts covered even when you are severely sick or gotten in a car wreck 

Top Job Titles	Average Salary
Patient coordinator 17 salaries reported	$18.88 per hour
Mri technologist 7 salaries reported	$48.21 per hour
Front desk coordinator 3 salaries reported	$17.00 per hour
Patient services coordinator 9 salaries reported	$19.00 per hour
X-ray technician 2 salaries reported	$37.50 per hour

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