in home caregiver

caregiver

direct support professional

home care nurse

customer service representative

Lori Knapp Cares

This is a great job if you are just starting out in healthcare or going to school for anything related to healthcare. I learned SO much and worked with a variety of different clients. Like most jobs you will end up with people that aren't the best workers, but I've also met and worked with some amazing people as well. The downside is management, it is all over the place. There will be employees that will just not show up to work, wont do anything at work, and/or be completely disrespectful to clients and staff/management and management would't do anything about it or just keep giving them warnings so they didn't have to fill in the shifts themselves. Not all management was like this, but the majority was. This was still a very great experience for me and you will be after to get a ton of certificates and trainings.

Provide a safe and fun living enviornment for a disabled group home. While there, I provided personal care such as showering, cooking a nutritous meal, spending time with clients, and coming up with activities that everyone could participate in. Absolutely loved my coworkers, they are very fun loving hard working individuals. Management needs to re-evaluate standards. The supervisor I had would raise her voice at the adult clients and consistantly put down coworkers in front of clients. I went through bus training, and in the video they said that all safety "floor clamps" should be the same make and model and should have no tears. I loved getting to know and spend time with the clients. They are really wonderful people who enjoy making others laugh, and I enjoyed spending time with them.

So to be far i did get a few second chances however for 6 months straight I did not miss a day or was I late. Then I tried in vein for 3 1/2 weeks to find coverage to attend my special needs son's sporting event I could only find coverage for the 1st half so I had to leave his event and I got road construction and was 15 min late and they fired me. You would think that a company that takes care of special needs adults that they would understand but nope!!! My only regret is leaving my son's event! They are also so disorganized and the older clients sit in the house all day don't get out much no activities how boring that must be for them. Managment will throw you under the bus any chance they get. They lie and pretend like they are going to take care of things but they don't and then wanna act like you never told thrm. They play favorites so if you ain't sucking up then your time will be miserable.

They are consistently short-handed and refuse to spend money on recruiting. The regional manager is power-drunk. They do not train staff or management properly but expect them to know everything. There will be no raises for you. You will be hounded a lot to work extra and made to feel guilty if you do not. They utilize a mandated extra hours policy. If no one shows up for the next shift, you will likely find yourself working 16 hours with little notice. 
The two office lady's downstairs will relentlessly talk about staff to other staff.
They definitely play favorites. They have a person working in this house that knowingly took money from an elderly client with a payee, hid it for months, and then cried to get her job back. When your family works there, I guess you can do those sorts of things.
The only enjoyable part of this job is the clients.

A typical day entails working with clients to assure they are provided with quality services to allow them to be as independent as possible in their daily lives. The management team at Lori Knapp is extremely supportive and will do whatever it takes to make sure that their employees have whatever training and tools are necessary for those employees to make a positive difference in people's lives. While we often don't get much of a chance to interact with our co-workers, we are still very much a team. The most enjoyable part of the job is the time I get to spend with amazing individuals with true strength of spirit and knowing that I make a difference in their lives every day. The hardest part of the job is having to say goodbye to a client who moves on or passes away.

I worked there for almost 8 years. Place has gone downhill fast. 
While it has given me plenty of experience the pay was horrible, upon exiting the company and doing some research they are probably the lowest paying company around. 
Management is disrespectful to employees, lies to them, and overall doesn't care about them. 
Houses do not have individual managers at the moment, so its hard for management to understand what exactly going on inside the homes. 
When there has been managers they don't get the residents what they need sometimes. I have more than once went out and bought them supplies
Will hire anybody!
The most enjoyable part was working with the residents. 

This is just the Fond du Lac branch, i certainly cannot say whats going on at other branches

A typical day at work is checking emails, listening to voicemails, calling for to set up interviews, reference checks. Scheduling. Hiring/New hire training. The list is endless.
I have learned that you definitely need to have a lot of patience with this line of work, because I do work so closely with staff, management and residents. 
My co workers are great!!! Make the rough days a lot of fun and they are very positive people! 
The hardest part of my job is the staff turn over, call in's at the last minute. Some of the negativity that some of the staff bring to the table. 
The most enjoyable is knowing that I make a difference in a lot of different peoples lives and that rewarding feeling of being a positive influence on those that cannot care for themselves.

First of all, no professionalism in any way shape or form. I was speaking to a co worker while pregnant, just chatting about morning sickness, and was told “as a joke”… “abortion fixes that” by my supervisor... Second, I was treated unfairly. Basically if you aren’t friends and don’t go out drinking after work with upper management you mean little to nothing to them/him. Third,  NO trust. You bring someone in to lead a team and create innovative ideas to make a better work environment and create change yet you’re unable too. I was always “interrogated” and under “investigation” for false allegations by caregivers who weren’t susceptible to change. Four, there is mo growth or opportunity to be a good leader when upper management lets the caregivers disrespect and run over you because they are upper managements friends. 

I got burnt out in less than a year, start at $10 with little to no chance of a raise, unless you're related to upper management... House managers are treated so poorly its sad but the higher management above that seems to be set, they won't come work in the houses though. I got calls or texts almost everyday I don't work trying to get me to come in. Doesn't matter how many houses or extra things you're trained in there doesn't seem to be a chance of getting a raise. This company is all about the money. They don't care about employees or residents. I think they would rather cycle through many workers, than to give good workers better benefits to stick around.

The management is not consistent.  The schedule tends to change a lot several and sometimes during the same month and is very confusing to staff.  Staff are expected to go above and beyond their job description for the company but are given no incentive or thanks in return.  They expect you be able to work all the time regardless of the plans you have.  Many staff have had to cancel doctor appointments due to the company forcing them to stay at work because of short staffing.  The co-workers and consumers are great to work with.  Those I come to work to take care of are the best part of the job.

Top Job Titles	Average Salary
In home caregiver 14 salaries reported	$14.29 per hour
Caregiver 13 salaries reported	$15.09 per hour
Direct support professional 1 salary reported	$14.25 per hour
Home care nurse 15 salaries reported	$14.00 per hour
Customer service representative 4 salaries reported	$17.01 per hour

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