delivery driver

restaurant manager

general manager

kitchen team member

bartender

Lou Malnatis Pizzeria

Pretty okay place to work if your a high schooler looking for part time and don’t mind being paid minimum wage. 

Otherwise, not a good place to work. Management can be either very good or very bad, depending on who the manager is. Hours can vary because they go based off of “offs” so you could be scheduled until 7pm but get cut at 6:30. If you don’t leave, your times will be changed. Some management treats you like your replaceable and doesn’t reward people that are actually loyal to the company. Also, if a customer is mad at you, do not expect your manager to help you out in any way except give free stuff to people who don’t deserve it.  It doesn’t matter where you work whether as a team member, host, server, driver, you are not rewarded. They also lie to you and send you emails about how lou malnatis was voted the best place to work, but overall it’s not as good as they put it to be. Management will not tell you why certain changes will be put into place and will say that “the higher ups said it”, which confuses us workers more because all we want is an explanation. They raise their prices but refuse to pay their employees anything more, and cut their hours.

It does get pretty busy, which is expected for a resturant that is popular. 

As for positives, the co-workers are probably the best thing. Everyone there is amazing and you can really find friendships and companions. They are also very flexible for the most part and will 100% work within your schedule. Free employee meals are nice as well, but they don’t let you take them home, so if you’re planning on taking your food home, think again. Another positive is that your always on your feet so you burn calories i guess?

These are the major takeaways from Lou malnatis.

its ok. same as other restaurants i guess. nothing really to it.
the free meals sound good until you work weekends where they do the supposed "FAMILY" meal, but all it really is,  some people at front get to eat the good stuff before the people working hard at the back  can get out , by the time they do, food is already cold,  you can't order the food you want, youll have to settle for whatever they decide to make in bulk. 
the idea behind it is ok, to create a bonding "family" experience. but since not everyone gets their lunch break at the same time, specially the back kitchen staff, (you get the pile of dishes  right after they recieve their food,  and if you don't want a bigger pile  coming from the rest of the kitchen, you need to keep at it,   and eat later when you get  leftovers and cold food.)

they rush to get out early cause they wanna go home without considering the fact that you are the hardest working person in the whole store.  washing the dishes here  mostly requires MANUAL scrubbing, which includes HUGE items that need to be handwashed.
You will often  be scheduled to work solo as well. 
If you become good at your job, they will also have you do MORE HEAVY LIFTING,  go to the storage room and bring us this and that.
Then, ROTATE stock.
yes.. UNSTACK heavy boxes of  supplies,  and put in the new one.  then put the old ones on top.  on top of already breaking your back on terrible body positions while scrubbing  the pizza pans all day long almost NONSTOP. 
im tired just thinking about it, thats all im gonna write.

I enjoyed working for this company.  They are extremely family oriented run by a loving family.  This company offers convenient shift hours at several locations around the Chicagoland area.  Employees as well as the owners volunteer their time to package Thanksgiving baskets for the needy.  This company offers advancement within the company and a competitive pay.  Every year the company hosts a company picnic around August as well as a company Holiday party in January.  At these parties they offer fun ways to interact with other employees within the company, bowling tournaments, bingo, games, blow up bounce houses for kids, activities, food, and prizes.  It allows all of the employees to interact with others as well as upper management.  Upper management and the owners make an effort to talk and get to know all of their employees, not just other upper management employees.  This company has been rated in the Top Work Places in 2010, 2011, and 2012.   The managers at each store help to maintain a positive work environment and offer an understanding attitude.  Many of the carry-out employees are high school students who typically attend school dances and events.  Management helps find covers for these special dates in order to allow the kids a chance to attend these events.  The management works with their employees and communicates effectively to ensure a positive work environment.

I've been at Lou's about 3 years, got paid very little even after the amount of work I would do when it came to taking manager phone calls, doing a lot of peoples jobs for them, and I am surprised I didn't leave by choice. We had about 5 different managers from the time I started and I never had an issue with any except one who was our most recent. This person made a comment about why I didn't have a car at the time, and I would put a lot of time and money into transportation just to get there. And when I said I was working on it, they acted like it was the easiest thing in the world. The transpo was my choice, but they often were not considerate of that. I mainly stayed at this location (northshore, I don't want to specify the location) because it was pretty easy money and I have grown relationships with people there that I haven't anywhere else. 

Pros included: 50% off discount, free meal each day we worked, the coworkers, the food was decent, and it wasn't too difficult of a job. 

Cons: management wasn't the best, communication between everyone needed a lot of work, various kitchen mistakes, low pay, hours were hard to get, managers would send people home if too busy, would get annoyed often if you couldn't come in on a day you aren't on schedule.

 Overall, being there was great when I first started but then turned into a place that wasn't even enjoyable anymore. Also, if you're going to let people(me) go because you overstaffed, why are you asking for more people a month later? Makes no sense. I do recommend working here if you're in high school, but other than that you could probably get something more amiable.

I work at the Bolingbrook location as a driver. When I started working there they said drivers, on average, make about $12 an hour. I would say it's really hit or miss. Weekdays (ESPECIALLY MONDAY-WEDNESDAY) I make on average about $15-$25. Pretty bad. On weekends I can make anywhere from $30-$100+ depending on the season and how many drivers we have. 

Before this job I've never had good management but that all changed when I started working here. My original managers were Javier Solis and Amy (who's last name I don't know) and they were absolutely amazing. They were barely ever in their office because they were constantly asking kitchen and phone workers if they needed help, making us food, getting us drinks, etc...
Since then, we've changed management about 4x and all of them have been almost just as good. 

My coworkers and I almost all get along (save for a few) and I think that alone really has an effect on our work. Everyone is smiling and excited to be here when we come to work. 

I think one of the cons while working here (besides not making as much as I thought) is I did have an issue with a coworker and after bringing it up to a manager he was talked to but I didn't feel like the issue was really resolved. But maybe that's not their fault. 

Overall I would really recommend this job to people who need SIDE money and definitely not as a main source of income or for students who are just looking for some extra spending money.

What is the best part of working at the company?
The managers are very understanding of work life balance and have helped me out a lot on making my schedule work for me and in general are receptive to my goals at this job.

What is the most stressful part about working at the company?
It can get extremely busy for all positions during the summer, but so slow in the winter that you will likely need a second job because  they have no need to schedule you very many hours during the slow season.

What is the work environment and culture like at the company?
Fast-paced and generally upbeat. Strong sense of belonging among everyone. The managers make sure we feel appreciated by bringing in snacks on busy days, cakes for those who are working their last day. The kitchen will go all out for our Thanksgiving and Christmas meals, bringing in homemade food. 

What is a typical day like for you at the company?
I've worked in FOH, BOH, and as a food/table runner, which is not typical. However, every position has a general schedule that is easy to get used to. The most spontaneous position is FOH, where I may be scheduled for one role and then move onto another, say from greeting to host running, as needs of the business change throughout the day.

Everyday making salads. Everyday making salad dressings. Everyday answering phones and taking orders. Everyday boxing pizzas and bringing orders to customers. The food at Lou Malnati's is THE BEST. The morale at this Malnati's is awful. The General Manager is a great communicator and hands-on in the workflow. He is very responsive and engaging with staff and customers. The Manager #2 is unfriendly and emotionally disengaged. She can be a real workhorse, but her people skills need a lot of work. Lou Malnati's sent out a company-wide e-mail for Employee Appreciation Day saying how much they appreciate us. I got to work and there was no party. No snacks. Nothing special. Just work as usual. It was sad. The hardest part of the job is standing and walking the whole shift. Staff doesn't get breaks. Sitting while on shift is a no-no. Scammy customers who try to get free food. Watching the general manager improve the store, and certain staff not being on board with the positive changes. The most enjoyable part of the job is working with new hires and showing them the ropes. Getting free food while working. Knowing I work for THE BEST pizzeria!

I rarely felt appreciated during my time of employment at Lou Malnati’s. Almost weekly I was told to leave work early, not because of performance but because the store was over in labor. This was never something asked but told, even after offering to do something else, even cleaning. Several occasions I felt used by the staff and the environment during specific managers shifts felt hostile. During my time there people were screamed at for making mistakes during their shifts making it scary to make mistakes or learn. Often times if you make a mistake you are yelled at and instead of management explaining what you did wrong, you were just taken off the task making you feel you weren’t worth showing. 

Not everything there was bad, if you had the right manager in place but management at most stores was a revolving door. There was employee engagement events that were generally nice to attend along with scholarship opportunities. And the employee discount and meals are a nice perk 

Working at a pizzeria is a dynamic experience filled with the aroma of freshly baked dough and the hustle of a bustling kitchen. From stretching and topping pizzas to managing orders and interacting with customers, each shift offers a blend of excitement and challenge. Collaboration with colleagues is essential to maintain smooth operations during busy hours, requiring effective communication and teamwork. The fast-paced environment demands adaptability and quick thinking to handle sudden rushes and varied customer preferences. Attention to detail is crucial in ensuring pizzas are cooked to perfection and orders are accurate. Customer service skills play a vital role in creating a welcoming atmosphere and ensuring customer satisfaction. Despite the occasional hectic moments, the satisfaction of serving delicious food and seeing happy customers makes working at a pizzeria a rewarding experience filled with camaraderie and gastronomic delight.

Worked at Bolingbrook store for 10 months hired as a driver .Started hating the place after 2 months there The management looks for anything to get rid of you I have seen at least 25 drivers gone afew fired all the rest quit I see all the reviews that it a great place to work maybe other places but why this store can t keep drivers I myself quit New Years day for number reasons they have a big deliver area some people tip good most need to learn how to tip they have to many drivers come in and your lucky if you get some deliveries theyhave amanager have shouldn t be a manager she lacks people skill gets a little busy runs around with her head chopped off I never seen a company with so much brain washing this company does  plus they take delivery charge away when I started there you got 2.25 a delivery now 2.00 adelivery they said its becuase of gas prices well pass it on to the customer not keep it are they that cheap

Top Job Titles	Average Salary
Delivery driver 42 salaries reported	$21.15 per hour
Restaurant manager 8 salaries reported	$63,625 per year
General manager 22 salaries reported	$63,568 per year
Kitchen team member 1 salary reported	$17.00 per hour
Bartender 1 salary reported	$12.00 per hour

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