shift leader

general manager

restaurant manager

prep cook

kitchen manager

Luna Grill

After working at Luna Grill for almost 2 years my feelings towards the company developed very negatively. Other restaurants pay their kitchen staff up to $3 more per hour than Luna grill pays their cooks. This has caused many talented employees to seek work elsewhere, including myself. Not only does Luna Grill pay only the bare minimum, but advancing in this company is near impossible. The company expects you to act as a manager, fulfill all of the responsibilities as a manager, run shifts, work over 12 hours a day 6 days a week, yet will refuse to give you the title and the pay as a manager. Within a matter of 7 days the entire staff at Luna Grill Rancho Cucamonga has resigned and the company will now be forced to completely restaff their Rancho Cucamonga location. Hopefully Luna grill has learned from their mistakes and pays their next staff what they deserve.

A typical day at work consist of short and consecutitive rushes of guest which makes us work harder therefore we have to multitask to keep our guest satisfied. The most enjoyable part of the day is when we get compliments about our food and services. Our work place culture is to provide everyone with fresh food served with care which helps us always keep a positive attitude towards anyone who walks into our restaurant. What I've learned during this past period of time are all the qualities you need  to work in a customer service or anywhere where you have to interact with customers for you to provide them with an excellent review about our service.

The job itself is really easy once you get the hang of it. Dinner rushes can get hectic, especially with ridiculous food customization requests. Other than that, it's a steady work day. My co-workers were fun to work with, but my management was poor. My GM expected us to walk in with a big smile and greet him at all times. My kitchen manager was all over the place and never had any real control over the back of the house. There was little to no flexibility in scheduling. The lack of employees on the roster made it difficult to even get a day off every once in a while. The only real benefit I received was a free meal every shift. Not a great job for students or anyone who needs flexibility.

Fairly small chain of fast/casual restaurants. Management are very nice, flexible with hours, and in general a joy to work with. I learned how to train new hires and got to experience a real connection with most of the employees. The hardest part of the job is peak hours, at my location we received a large amount of orders that were hard to keep up with, having a small kitchen and staff. Overall great environment, sufficient pay, and welcoming management. 

Workplace culture was the main reason I had stayed longer, if it weren’t for the friends I had made I would’ve left a long time ago. Customers were sometimes very rude, once was even called dirty because of my race, restaurant manager told me to basically deal with it and wouldn’t have gotten told that if I had worked harder. In my opinion the hardest part would be the constant pressure to meet the unrealistic goals from corporate. The most enjoyable part of the job would be talking to coworkers from the back and the front, the hardest would be dealing with upper management. 

I worked there for about 6 years as an RM. As much as Im blessed to have learned all the knowledge of the restaurant business first hand and the amount of flexibility I was able to have in my schedule, most of it was just plain exhausting sadly. The culture is not like it was when I started which was very family oriented and amazing hands on training, but the more the years went on things became more corporate based and training started to lack which lead to increase of turnovers. Which also lead to me overworked and underpaid I later realized. The food is amazing though and I will forever miss living off of my Luna. Shouts out to 90% of BOH. Yall make it so fun. 

I've worked here for a year. Management is bad, lazy they don't know what their doing. Probably because their bosses don't know what they're doing. The work is repetitive other then when you're dealing with customers. They are all old and grumpy. Pay is minimum wage plus tips but the tips aren't good. They split credit card tips with the cooks so they don't have to pay them well and that's most of our tips! Food is expensive but starting pay at McDonald's is better than this place! Go be a waiter and make good tips somewhere else

What is the best part of working at the company?
Nothing it's a complete dump run by a someone who lives in a dump

What is the most stressful part about working at the company?
Everything you work alone opening and closing a store for minimum wage.

What is the work environment and culture like at the company?
Completely inappropriate with a lack of respect for coworkers.

What is a typical day like for you at the company?
Go to work early to be unappreciated so you can get stuck with the previous shifts task uncompleted so now you have to stay late by yourself closing a shift you just had to carry by yourself for minimum wage

On my first week being there people get stressed out pretty fast with some mistakes I made. It’s a fast pace environment. That more I was there there less I want to be there. People are overworked. It’s always a ton to do, and you not always finish. They tell you it’s okay not to finish and next day they are complaining on how much things they have to do. They are very unorganized. One person tells you one thing, and the other person other thing. It’s not work the stress. Manager make changes thinking it’s going to be better but it affects later on. Every one tells what to do. 

Pay is  only $10 which seems low for the amount of work you are potentially made to do. Some shifts are slow while others are extremely busy. It feels understaffed as a lot of times there are only 2 people working FoH which is very stressful. I enjoy the workplace culture as it's relaxed and management (Shift Leads and General Manager) are understanding and helpful. Overall decent place to work, but at $10 per hour there's nothing worth staying for if you can find better pay elsewhere. 

Top Job Titles	Average Salary
Shift leader 1 salary reported	$17.65 per hour
General manager 5 salaries reported	$71,900 per year
Restaurant manager 86 salaries reported	$20.75 per hour
Prep cook 8 salaries reported	$14.86 per hour
Kitchen manager 16 salaries reported	$23.31 per hour

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