finance manager

service technician

parts manager

service advisor

controller

MILLS AUTO GROUP

rom the top on down, this company's priorities seem misplaced, and it reflects in every facet of its operations. It's disheartening to witness a blatant disregard for the well-being and morale of its employees. Instead of focusing on enhancing the current operations and fostering a supportive work environment, the emphasis appears to be solely on expanding the company's footprint.

The lack of respect shown by General Managers towards the staff is palpable and demoralizing. Respect should be the cornerstone of any workplace culture, yet it seems to be sorely lacking here. Employees deserve to feel valued and appreciated for their contributions, but unfortunately, that sentiment appears to be absent within this organization.

One of the most telling signs of a dysfunctional workplace is a sky-high turnover rate, and this company is a prime example. The fact that so many employees are constantly leaving speaks volumes about the toxic work environment that has been allowed to fester. People don't abandon ship when they feel supported, respected, and cared for. The revolving door of personnel underscores a systemic issue that needs urgent attention and remediation.

Overall, my experience with this company has been disappointing. It's disheartening to see potential squandered and talented individuals driven away due to a lack of genuine concern for their well-being. I sincerely hope that management reevaluates its priorities and takes proactive steps to cultivate a more positive and supportive workplace culture. After all, success is not solely measured by expansion but also by the strength and happiness of the team driving it forward.

Working here is a waste of time unless you like getting paid near minimum wage. You can spend years working here and never receive a raise. They make the excuse of raises being based competitive, but no one ever receives a raise. Some will get $.25 but that’s it, and most will quit before seeing a raise. Management is atrocious. They will over micromanage you until the point you feel like walking right out the door. Everything typically ran much smoothly when managers would be gone for vacation. They will go out of their way to lower morale. 

Those who have been there working longer get paid less than the new employees, because they don’t care about quality of work or rewarding hard work. That’s why turn over is very high. In a span of a year you’ll see 20+ new employees walk through the door and leave, because of never receiving a raise. In fact, an employee has been working there longer than 4 years and asked for a raise, management told him he wasn’t productive enough and didn’t deserve a raise. They expect you to work hard for them, but rip you off out of raise for as long as they can. 

If you care about your future and making a good money, work elsewhere. 

Mills auto group as a company is good to work for however the leader of the store is more then challenging. I did see a lot of turnover when it came to other departments and the only common denominator was again treatment by the store leader. Example Sept 2024 we had a hurricane and our dealership was without power and we all had to come into work even tho we could not produce  for ourselves or the company and had to wait hours to be released. The need to be in control of everything down to the music and thermostat is like nothing I have ever seen before. As an advisor you have no support staff you are your own porter cashier and BDC and sometimes you are your own shuttle driver as sales and service share an employee and when this employee is not running personal errands for the store leader she is available to run shuttles for the service department and is happy to do it when not needed by the store leader. Overall I would recommend working for Mills Auto Group as a company just would not work under this store leader again.

When I hear about companies that treat you like just a number, I would always kind of laugh in my head, never expecting to actually experience it. That is exactly what this organization was. I was in management and I felt so bad for the people under me as they were treated even worse. There is limited culture, you never feel good enough, no matter how good of a job you do it's never praised, compensation is bogus and they will adjust numbers in the backend or in whatever way to pay you less, unrealistic objectives always, and so on. Mind you this is coming from a person who has been in the top 10% of every job I held in the organization, and still performed in this organization, but never went to bed feeling good about my day. Do yourself a favor and don't apply or get a job here. It is awful 

They only care about money going to the top, and anyone towards the bottom suffers with low wages. Most people there make minimum wage or just a little over. The amount of people they have lost since our dealership has been purchased by them is insane. Only 2 years and they practically have a new staff. They raise the pricing of everything, but don’t pay their employees anymore and take that money right to the top and make sure everyone up there is taken care of. You will not receive a raise, dosent matter how long you have been there. Don’t get me wrong, there are some really great wonderful people there. But the turn over rate is so high that you don’t see them there for very long. Also their benefits are a joke, they don’t even offer real insurance. If you’re thinking of applying here, safe your time. There are other dealerships that will pay you much better then here. 

No interpersonal relationships accounting has a sign off culture, overly involved, heavy micromanagement and there are no room for mistakes. There is a lot of alienation, bullying, gossiping and manipulation. Management gaslights and uses intimidation tactics to question your knowledge or beliefs, is very aggressive and take no accountability. Employees are blamed for mistakes. The work environment is extremely uncomfortable and tense. Will tell you to do something one way then when the project is completed ask why you did it that way. Very unprofessional Lack of honesty and transparency. High turnover in accounting office since new management 

Do not work here!!! Unless you want to be treated like complete garbage then run. The management treats you like you are completely stupid, they give no respect and are constantly talking down to you. If a customer leaves to think about the car or because (in my instance has an emergency) you get reprimanded for not closing the deal. NOT EVERY CUSTOMER that walks on the lot is going to purchase a car. You cannot completely every single deal  If you go here they will no respect you and you will spend all day every day here

What is the best part of working at the company?
Enjoyed the culture! Great leadership 

What is the most stressful part about working at the company?
I can’t say there was any, the culture over road any day to day pitfalls of the car business!

What is the work environment and culture like at the company?
Very positive and hyper friendly to the employees and customers,

What is a typical day like for you at the company?
Busy and interactive! Many if not all the departments work together!

The corporate staff is not equipped or educated to handle the multiple locations. They say they advance within but rarely do. The hardest part is getting corporate to see the talented individuals. Look elsewhere before committing to them. Many have left due to the no policies or procedures in any of the departments. One of their GMs was borrowing money from a customer to support his gambling habit and they promoted him! 

What is the best part of working at the company?
Some of the people. Especially the ones from Tysinger

What is the most stressful part about working at the company?
The changes that happend after they bought the company.

What is the work environment and culture like at the company?
Don't keep promises like raises

What is a typical day like for you at the company?
Doing work for like 3 different jobs and not getting paid enough

Top Job Titles	Average Salary
Finance manager 22 salaries reported	$189,091 per year
Service technician 3 salaries reported	$28.17 per hour
Parts manager 5 salaries reported	$95,000 per year
Service advisor 5 salaries reported	$77,000 per year
Controller 1 salary reported	$112,500 per year

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