direct care worker

direct support professional

team leader

assistant

campus manager

MISSION ROAD MINISTRIES

I worked in management at MRM. To be absolutely honest MRM preaches about 5 core values that they want their employees to follow  but yet the people that are in higher positions do not follow these values. In management at MRM, I was trained to do things by regulations but once put in my position I was expected to work above and beyond ones capability. MRM is completely short staffed and there for can offer alot of overtime (If anyone is looking for OT) but the do not value their true dedicated employees. In management I had a team under me along side of myself, that devoted their time (16+ hours a day), and themselves to make sure that the clients were well taking care of. 

I enjoyed working at MRM in the beginning, I learned a lot of experience and learned how to work with more challenging staff. Once I learned that there was no support is when difficulties started to arise. But it was overall a good experience. 

There are alot of great direct care staff at MRM that give their all to the loving clients they service.

As far as MRM management, if they were more for the clients, employees and proper support of all positions and less for building "cliques" , favoritism, and not valuing employees opinions, decisions and input , then they may be able to RECRUIT great staff, KEEP great staff and REDUCE their HIGH employee turnover!!!!!

Dealing with special needs children was challenging but not as challenging as dealing with the director of staff. I worked 65+ hours a week, picking up extra shift because we were so short staffed. The turn over rate was a shame, people were always quitting because of those higher up. They even took it out on us and said it was mandatory to work on one of our off days. I got bit, punched by a boy on steroids, slapped, scratched, my hair was pulled and ripped from my head. I came home every night with cuts and bruises. Not to mention the headache that came with it all. It was hard not to bring home the work life. If you were dealing with a behavior and a staff didn't like you they wouldn't help. Management was the worst. This place has the potential to be a great center but lacks making it far because of those ion charge. The only pro was being with the clients. Even though they acted out at times they were all wonderful.

I have worked here 13 years. I am surrounded by thoughtful, respectful, honest, kind and hardworking people. Truly. Every day feels meaningful. Many of my colleagues simply radiate joy.  They glow. They are better humans.  I can count on them and they can count on me.  The people in our care need us and depend on us and we all take that very seriously. My supervisors understand reality and work with me to make sure my life and family come first. I know that I could make significantly more money somewhere else. And I am paid a fair wage that makes my lifestyle doable. I have learned through my happy job that I would much rather be proud of and happy with the place I work than have the extra money that would really only help me buy a fancier car or more stuff.  I am happy working at Mission Road and I have all that I need.

I loved going to work, i worked graveyard, so i would have to be up all night, checking up on the kids every ten minutes. I would do laundry while waiting, and clean the rest rooms. In the morning, i would wake them up and have them take showers while i would get their covers and put them in the wash. Help them get ready for school and then take them to the nurse for their morning medication. We would then wait for the bus that picks them up for school. Go back to the house and finish doing my cleaning so i could leave. Hardest part, i would sometimes have to stay until 2 pm, i would then go home, pick up my brother and sister from school, make them dinner, go to school (i went to school at night) and then back to work. I would often do these days more than once, and would go days without sleeping. It was becoming really hard for me, so i had to quit my job, even though i loved it there.

Demonstrate activities such as bathing, grooming, and dressing to train residents in daily self-care practices. • Converse with residents to reinforce positive behaviors and to promote social interaction. • Serve meals and eat with residents to act as a role model. • Accompany residents on shopping trips and instruct or counsel residents in purchase of personal items. • Aid staff in administering therapeutic and leisure activities, such as physical exercises, occupational arts and crafts, and recreational games, to residents (both on and off campus). • Work with residents on achieving formal and informal goals such as use of public transportation, telephone use, money management, social interaction, etc
Assist intellectual disable individuals with everyday tasks.
Help clients become as independent as possible.

I truly enjoyed Direct Care. Spending time with the clients, helping them with daily tasks and helping them complete activities was GREAT! I enjoyed taking the clients out on walks and seeing them get excited for certain activities or holidays. The work environment was great, to work alongside employees who genuinely care for the clients. Management was great, Any time I had any questions or concerns I always felt they were taken seriously and I felt heard. I learned a lot from my time in Direct care, I learned compassion, gained a huge understanding of clients with different disabilities and backgrounds and I learned a lot from my co workers as well. The great thing about this company is you have great opportunity to advance in your career. 

Typical Day at Work 
    * Arrive at work and kids are in "quiet time"  which mean they are sleeping, Little after we wake them up and give them a snack and let them watch TV, go outside and play, go swimming, watch a movie, etc. Around 5 pm we began to start cooking dinner and after that we start showers. Hand out snacks give  medication and send them to bed.
What I Learn 
  * I learn something new everyday working with these clients. 
Management
  * Management at Mission Road is great. We are a big family they care about staff, as well as every single client. 
Hardest part of the job 
  * I believe the hardest part of my job is having to hear some of the clients cry and apologize after they get in trouble.
Most Enjoyable part of the job 
  * having fun and laughing

I would say the company it self is great but the manager and management is horrible. They support the management and only the management. If you work in any of the homes they expect you to leap and jump with little to no pay. Dayhab is unreal expectations. It would be fine to keep adding job assignments to the job expect they keep your pay the same. They don’t pay you correctly for PTO or sick time. Their health benefits are so expensive. I would never recommend working here. They client have so many behavior issues which is to be expected but you have No support on when things happen. 

I really love the people I work for and the customers I work with. I love being a part of the customers lives even if it is just for a few hours. I teach them life skills and just everyday things to make their life a little more enjoyable or just to be that one person who cares about them even though they have a disability. I love to see the customers smile and greet me every morning when I come in. No matter how my day is going they always seem to make me smile. I have the best co-workers ever, we work as a team and I consider them family. The hardest part of my job is to see one of my customers leave cause as their staff we tend to get attached.

Working with children and adults daily is not for everyone but if this is your calling, this is a great place to work. We do on going training to make sure staff is comfortable with the job. There are lots of programs, locations and shifts and you can pick what works best for you.  Helping the kids and adults do lots of things they really enjoy is rewarding. Many of our staff have been promoted across the agency. If you want to try something new, you can transfer or apply for a promotion, there is a process to do that. 

Top Job Titles	Average Salary
Direct care worker 4 salaries reported	$13.50 per hour
Direct support professional 3 salaries reported	$13.50 per hour
Team leader 9 salaries reported	$14.13 per hour
Assistant 7 salaries reported	$13.30 per hour
Campus manager 18 salaries reported	$39,833 per year

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