direct support professional

counselor

recovery specialist

mental health therapist

administrative assistant

MN Adult and Teen Challenge

Poor management, poor training, short staff, verbally abused.  The clients know more than the staff. Things change from one day to the next and they don’t let staff know so the clients tend to over run the staff.  always short staffed. If you never want to a raise as I worked there three years and had a $.24 raise in three years. I only stayed due to my coworkers  and to help others. There is no training and you are dealing with people with high mental illness and addiction  and now they are doing detox right on the unit with no training !!!!  Clients will seizure in front of you due to the detoxing and not being sent to a detox center or  because they don’t get their seizure medication due to the pharmacy they’re dealing with. . As a Charge staff you’re not trained you’re thrown into the role.  You’ll be the only staff with 13 clients and a new intake and if you don’t get a client  to the doctors you will be fired and it’s all due to poor staffing . Management likes to blame mistakes on the recovery coaches. The only positive is your coworkers and the few women that you actually do help through addiction. One of the good thing is they do a good thing about sharing the word of God but there is no 12 step there is nothing other than God for Recovery we should have multiple tools to get people through recovery. I would not recommend working here unless you do not want any money to pay your bills, you want poor management. I’ve had my life threatened and I’ve been beat. The client that hit me was kicked out of the program but the client that threatened to kill me stayed in the program and nothing was done -that your management !!!  don’t believe all the awesome stories you hear on the radio. Short term is way different than long-term. Short term you’re dealing with women right from street,  jail and still using drugs till the day they enter and even while they’re there .  Very poor management and they treat their employees awful !!!   You will have wonderful coworkers that really want to help. It just feels like every day you’re being beaten to the ground and being abused by management. I have photos and documentation that I was there with nine clients and I had 10 minutes to get one of these clients to the doctors office in St. Paul and we are in downtown Minneapolis I tried for 20 minutes to reach management   But management never called me back for 20 minutes!!!  I was also doing a new intake as a charge staff  you need to do the best you can and take care of everybody but if  management thinks that you should’ve been able to somehow Iget this one client to the doctors  when they short staffed me  so  I lost my job. I have documentation on all of this and I would love to show anybody !!!!  If you work there be ready for the pharmacy that they deal with it takes 2 to 7 days for a client to get any  mental health medication. If a client has a massive infection it could take two days to get an antibiotic. tThe pharmacy that delivers but if you don’t call them multiple times a day and send multiple emails you don’t get your client medication.  I have asked multiple times for change to this as client that has severe mental health needs their medication!!!  I think because I wanted to  trying to make change better for the clients that’s why I lost my job .  I wanted to make it better so don’t go in there thinking you could help that place. If  you want to be abused you want poor management go for it but I would recommend working in long-term not short-term !!! Still remember three years of employment $.24 raise. And still short staff verbally abuse by management and clients

Supervise clients in daily duties and activities, working under the direction of the Program Manager and Director, in a faith based, 12 month residential rehabilitation program setting.  A typical day at work consists of meeting clients needs whether they be spiritual, emotional, physical.  In doing so, there are many challenges that arise and learning to expect the unexpected and being able to respond with professionalism and love.  In this position, I have learned how to help others by honoring them and serving them to the very best of my ability!  Management is wonderful, and brings correction to both clients and staff with compassion and through opportunities to grow.  Co-workers interact and respond to daily tasks with a team-based mission  that is focused on bringing wellness to the clients we serve.  The hardest part of the job is realizing that you can't make clients want to change their behavior but instead pointing clients in the right direction so that they are able to make good decisions that will positively change their lives. The most enjoyable part of the job is watching clients transform right before my eyes, and having the satisfaction of knowing I may have played a role in them getting there!

I have worked here for nearly 12 years and was seeing some of the negative reviews.  It's a given that as a large employer, not everyone will have a great experience in this line of work, but we are saving lives and we can lean on each other here.  We can even lean on our leadership teams for support.  This type of work requires love and compassion, and Mn Adult and Teen Challenge bleeds love and compassion.  Our clients feel loved and supported because our employees feel the same.  We are a TOP Workplace ranked both locally and nationally based on our employee responses.  There is a reason for this!  Great place to work, and great leadership!  In my 12 years here, I have worked in several different departments with many levels of growth opportunities.  Each department has shown nothing but respect and a positive work culture.  I enjoy going to work!  The people are what makes this place a TOP workplace.

There's no client care. It's about the money. This organization does not think rules or statutes apply to them. Arrogant, unqualified, and insecure leadership. Interns are used. It is not a place to learn. Interns will not receive REQUIRED supervision, support, or training. No support. No guidance. No leadership. You will be on your own to sink or swim. When you think you are swimming, that's when leadership will swoop in and drown you. I would not recommend an internship through MN Adult and teen challenge. Submit your resume to a smaller organization where you will receive the educational training you need to make a difference in the lives of people struggling with addiction. Teen challenge exploits clients who are in jail or looking at prison time, and leadership looks at these individuals as numbers not clients. 

The work itself was great, but the pay was terrible. Also, the lack of communication was terrible on the staff and clients. The management is in their roles because they have been there long enough to be promoted. It is great because they understand the culture and systems, but not good because they do not know how to lead staff. There were few development options except the full time staff retreat once a year. 
There was also a poverty mindset throughout the company. Many innovative and creative ideas were shutdown because they cost more than $50. 
This job is not for the faint of heart, some people could not do it and did not last long.

Minnesota Adult and Teen Challenge is not just a job for me- it is like my second home. I love seeing people set free from addiction and people changing so quickly for the better- stepping into their true identities. The people are all very passionate about their work and their impact on the clients. Everyone seems to work great together- it is a stressful job at times due to the nature of dealing with such complex and sometimes emotional situations but people come together when necessary to alleviate pressure. I personally do not care for a handful of the directors there but only because they seem to be prideful and can frequently be found outside their lane in someone else’s authoritative area. Overall- I love it at MNTC and have no desire to ever leave.

I began employment in December of 2008 and it ended in December 2014. During that time I held 4 different positions, with the last two being internal promotions. I learned a great deal about management, leadership, teamwork, problem solving skills, and much more. It brought great satisfaction to me knowing that I was helping to make a difference in people's lives. The job was emotionally draining becuase you are with these clients 40 hours a week for a year or more. Not everyone succeeds and that was the difficult part of the job. The most enjoyable part of the job was seeing the clients graduate and move on to become the fathers, sons, brothers, and husbands that they were created to be, as well as becoming positive and contributing members of our society.

This organization truly values its employees. It's part of the heart and culture of the organization, but it's also strategic in that they recognized that happy/engaged employees do the best work with clients. The work can be difficult but is highly fulfilling. The people that work here an extremely passionate about the mission. I also really appreciate the flexibility I've experienced as other employers I've had have been highly rigid. 

It is an enjoyable job, working with individuals and helping them to better their lives. The management and supervisors make it a good environment to work in. It is a great learning environment for those working on their licensure or interning during their master's level degrees. 

The TEAM is who inspires me and supports me, I am grateful for each one of them. The job itself is very stressful and it has become micromanaged which I do not support. I feel I am mature and knowledgeable to carry through tasks and make wise decisions on  my own, I have proven this.

Top Job Titles	Average Salary
Direct support professional 33 salaries reported	$19.26 per hour
Counselor 23 salaries reported	$64,196 per year
Recovery specialist 12 salaries reported	$18.71 per hour
Mental health therapist 5 salaries reported	$69,800 per year
Administrative assistant 7 salaries reported	$19.21 per hour

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