registered nurse

certified medical assistant

endoscopy technician

clinical assistant

medical scheduler

MNGI Digestive Health

Apon arriving at my work. I  would look it my list of schedules that the doctors were seeing that day and I would look to see if there was missing any records that had not arrived. I would check my in box and the company in box for records that may have arrived by electronic fax.I would forward them to there appointment. If I was still missing records and it was before the clinics opened I would send out a reminder fax that I needed the records. After I sent all the records that I had received. Next I would grab my stack of charts that are for upcomming appointments and I would check and see if there is any records that I needed and I would make a phone call for those records. After I had went through all the charts then I would scan in all of the information and put them in there proper location. I also had to help with the in comming fax line. That required that you read the cover letter as to what person requested that information and send it to that person. If the patient had an appointment and where being seen within an hour. I would forward it to that site and make note in the chart that I forward that infromation to the appointment. and I would also informed the staff that I forward that information. We would continue to prep charts and when were having some down time we would grab charts off the shelf and scan them in, and file them.

I learned more information about computers. Filing information. The inportants of documenting of information. Before you can release in any information you have to have an authorization form filled out. 

I enjoyed working with the people in medical records. There were alot of different people, Some older some younger. And some with difference beliefs. We all worked to help out each other. Each day was a group effert to get the day done. 

The hardest part of the Job is leaving when there is still work to be done and you want to stay and get the job done. Or taking a break when you don't want to get behind and let your co workers down,

The most enjoyable part of the job is when you get records for an appointment and the patient is from out of town and the doctor has these records for the appointment and he does not have the staff try to get these after the patient has left. Some of the patients that were from out of town were children that were sick and I wanted to make sure that all there records were there so the doctor could make the best diagnoses that he could with the correct up to date information.  I also liked knowing that I made a difference. I also know that when I got the records for doctors that I had previous worked for. I know that they were greatful that I had put in the extra effort for the records.

I started in the Scheduling department and they have great management there and everything was great there in the Scheduling department, the only down side is there wasn’t much time for any interaction with your peers for MNGI as a whole. However in the Billing department where I moved onto become a Account Receivables (AR) the management along with the trainers was another story. The training lacked training, the beginning process started out great for the first two weeks but then it was resorted to only emails and phone calls for the trainer did not want come into the office for further training unless if needed which was once a week of that. This resulted the delay of progress for my training and more questions to ask setting so much work aside then to learn the work itself later which also resulted to incompetence of knowledge. I also was not allowed to ask anyone else for any follow questions or any questions at all which also resulted in lack of development. Plus some of the people were clicky and moody, I would only recommend to work on the other side of the billing department where there’s different management. The other side to the billing department deals with patients in the phone etc. which is the Patient Accounts Department (PAD) and that’s the other better half to that department because the manager was personable, relatable and a fun energy. I would say good luck if you are to work in the AR side because the trainer was rude and the management sourced out favoring with the trainer and failed to see other people’s struggles as in there is no team work but only fend for yourself. That department in AR pushed hard to put out a lot work and put a lot of pressure threatening the workers position. I would say stay away form the AR side of Billing for MNGI. 

Typical day was hectic, stressful and frequently unpredictable due to understaffing and disorganized workflows.  I learned how to navigate complex insurance, prior authorizations, and patient coordination while also learning how HR policies are applied in practice.  Direct management was unsupportive, reactive, and often contributed to stress rather than alleviating it.  Feedback was rare and accommodations were discouraged.  Culture declined significantly in my final year, with high turnover and little transparency.  Morale was low across departments.  The hardest part was dealing with punitive approaches to medical leave and attendance, which created culture of fear rather than care and support.  Working with patients was genuinely meaningful and many of my coworkers were skilled and compassionate.  Unfortunately, most left shortly before I did.  

A typical day consists of admission (health history, meds taken, iv starts, INRs and BS as needed. Procedures are fun, one on one with doctors. Meds given per doc, including conscious sedation, O2, constant monitoring of patients, BXs, Polyps, ablations, and more. Also coaching the patient. Recovery of patients, at least one half hour, to monitor patient. Teaching patients and family during discharge.
I learned just about everything I know about GI nursing. It would take too long to list all learned. I loved it.
Co-nurses were great to work with. We helped each other, had fun, still being professional. I truly believe I worked with the best team of docs and nurses. Nothing similar has come close.
The hardest part of the job I think would be trying to stay on time, depending on each doc. There are many procedures. This wasn't exactly hard, but frustrating at times.
The most enjoyable part of the job was again, working with a great team. I loved procedures, as well as dealing with patients and families.

I worked here for over a year and had a lot of ups and downs. Management is okay depending on your department. Not a fan of company culture, it was very over the top about how great they are with no follow through. Very strict on time management and they overly monitor you. It was starting to feel very suffocating working a job as an adult and being monitored on how my every minute was spent. There's a lot of cliquey behavior and clear favoritism as well. 

I know there are quite a few employees who love working for the company and I do not think it's a bad place to work compared to the alternatives. I think some people work really well in the environment the company has created and some don't. If you like or need to be monitored closely to do a good job then you'll probably like working here. They do offer decent benefits compared to most employers such as 20 days of PTO and employee training is one of the best I've experienced (as they actually take the time to educate and train employees). Overall, it's an okay place to work, they need to improve employee satisfaction in a lot of areas if they want less turnover.

I've never worked with a more dedicated, caring, talented and collaborative group of people and they are found at every level of this organization. My experience here is varied, much like others in the organization. I've been a staffer, a Manager and an Educator. In all of those roles, I've been challenged, inspired, encouraged, supported and valued. 
The expectations here are high but it's amazing to see what can be accomplished when the expectation is that you can accomplish it. 

I've been in my current position for 15 years and its constantly changing and evolving. My Manager provides opportunities for me to do the same. I'm challenged and engaged on a daily basis. Our department is like a work 'family'. I actually like coming to work everyday! You get out of it what you put in.

What is the best part of working at the company?
The culture at MNGI is one of Integrity, Care and Compassion.  We have great benefits and we respect the work - life balance.   I have been with MNGI going on my 23rd year!

What is the most stressful part about working at the company?
Being able to meet patient demand to get patients in our clinics to be seen.   Our referrals keep growing as well as our organization.

What is the work environment and culture like at the company?
We value Integrity, Care and Compassion, we are a united work family supporting our patients and one another.

What is a typical day like for you at the company?
We work hard to provide our patients with excellent care so that they have a great care experience while in our clinic /endoscopy clinics

Really enjoyed my 2 years at MNGI.  It was enjoyable to work in a clinic and procedure practice where they really put the patient first.  I learned medical office check in procedures, insurance verification, HIPPA and NextGen.  Overall, co workers support each other and encourage each other to a high level of service for our patients.  A downside in an average week are the early morning start hours but I did adjust and appreciated the earlier end times.  My manager and site manager were completely top notch.  Open door policy was appreciated many times.  Competitive pay, vacation and holidays off are great.  Benefits are exceptional.  Great place to work!

This was once a healthy place to work, not anymore. Upon my leaving my position, I tried alerting to CEOS the management's egotism, but may have been intercepted, inasmuch as not much has changed, I've heard. I Feel sorry for ex co workers, in EMRT department. Supervisor is demeaning and egotistical with a touch of abusive power tripping. All co workers did such a great job but never recognized. Sorry guys I tried to alert the higher- ups, but it seemed to be either unnoticed or didn't care about those on the bottom of the chart.

I want to express my sincere appreciation for the incredible nurses and endo techs I've encountered. Their hard work and dedication truly make a difference. Every interaction has been marked by their competence, compassion, and unwavering commitment to patient care. They handle everything with such professionalism, always going the extra mile to ensure everyone is comfortable and well-informed. The teamwork and positive attitudes create a supportive environment that is so reassuring. Thank you all for your outstanding service!

Top Job Titles	Average Salary
Registered nurse 19 salaries reported	$43.12 per hour
Certified medical assistant 32 salaries reported	$22.78 per hour
Endoscopy technician 26 salaries reported	$21.54 per hour
Clinical assistant 6 salaries reported	$23.75 per hour
Medical scheduler 12 salaries reported	$20.82 per hour

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