logistics coordinator

accounts receivable clerk

dispatcher

account manager

logistic coordinator

MODE Transportation, LLC

**I worked at an agency office, not at Mode Corporate.**

A typical day at my agent's office consisted of sorting through and managing or replying to anywhere from 400 to 1000 emails a day, handling multiple phone calls/problems a day, sending multiple detailed customer-centric reports daily, and multitasking all day with little downtime.

I didn't learn anything new, I already had industry experience, it depends on each office and how they choose to train you, it varies greatly depending on where you land.

Our agency office had a highly toxic work culture, and a high turnover rate. Nepotism was high here, friends and Immediate family members were given high-power positions quickly that were not earned, and less workload given to them than the non-family employees. Management was mostly Toxic, or indifferent to anyone with a differing viewpoint.

There were no raises of any substantial margin, maybe .10 every few years; what you were hired at is pretty much what you stayed at.

Weekend work/on call was expected, even though it was not part of the job description. Forget a work/life balance; we were all salaried, so they took advantage of that. Getting calls on my personal phone on the weekend and weekday evenings was commonplace.

The hardest part of the job was dealing with the toxic culture, unrealistic workload, having no clear direction on everyone's tasks, nepotism, God complex type managers, and not respecting any kind of work/life balance.

The only enjoyable part of this job was the relationships I made with the customers, and the relationships formed with a few of my fellow co-workers.

Stay away.






Very strict working conditions.  No flexibility.  No working past 5:00 even if work required it.    Not a friendly atmosphere.  Felt like I was being watched and spied on every day.  

When work day started, you are practically were glued to the chair.  The owner came in and made his rounds as if he were making sure you were working.  Virtually no conversation with you co-workers, had to make sure you did not talk above a whisper.  Came in at 8, lunch at 12 or 1, (no exceptions), leave at 5.  If I did not leave at 5, someone was wanting to know why I was still there and would almost escort me out the door.  There were a few fellow employees that were nice, but the further up the ladder you went, the worse they were.

The hardest part of the job was coming to work, the most enjoyable, my last day.  

Been with the company since they opened their doors.. company has grown minimally but I remain stagnant. Managers are fun but not fair.  My coworkers are very nice and fun to be around. The hardest part of my job is seeing people come in and be put in positions that I should have been given the opportunity to be introduced to first. I've learned how to negotiate rates, sell to trucking companies and add uplifts to freight loads. I've learned the difference between less than truck load, truck load and the weight it can carry,pallet spacing as well as intermodal movement of freight.   I've also learned how to dispute assocorials put on invoices that didn't apply.

What is the best part of working at the company?
Great weekly or monthly luncheon.

What is the most stressful part about working at the company?
Honestly working at Mode was great, established good work connections. The only drawback was managing teams was under a lot of pressure to make workers perform more. Therefore causing the team morale to decline in many ways.

What is the work environment and culture like at the company?
The work culture wasn’t bad. However, being micromanaged doesn’t feel good in anyway. I am a believer if you hired me to do that a job then trust me to do it. 

What is a typical day like for you at the company?
A typical day for me was busy at all times.

Mode Transportation was a comfortable small business.  Management needs more work.  No room for advancement, no incentives and pension after 7 years of employment. I Learned logistics coordination. Processing of purchase orders, sourcing, utilization of DAT, understanding DOT, CRM use as well as the transportation management system. I also learned invoicing and adding of accessorials to invoices. The hardest part of the job after years of employment was being well rounded and unable to move up due  to the size of the company. The most enjoyable part of the job was my coworkers.

Hours were early 6am til 3 pm
Tracing on Steelroads & Union Pacific websites each morning to find
out where our containers are at everyday.
Update Reports and T-Cards as to what state containers are at daily.
Schedule appointments for delivery of containers.
Fun environment to work. 
There was only three or four people there each day.
Everyone got along.
File all T-Cards in order kept updated so if any company is inquiring
on any delivery we had all information written on each card.
Communicating with customers across the state.
Owner was very easy to get along with.
You're busy all day.

Most corporate office departments are struggling to make up for lost staff. Hiring anyone to replace headcount takes an act of congress. We desperately need new qualified people to replace those who have left to go on to bigger and better things.

The most important thing to know is that every Mode Transportation office is different.  They are all different branches working under the same umbrella, so the reviews are location-specific. 

The Mode Transportation office in Bryan, Texas is a good place to work. Work can be fast paced at times, but it depends on the time of year. Everyone here keeps to themselves, but everyone is polite. I've been here a few months, and would definitely recommend it as a place to work. Small office, and good benefits.

My day consists of quoting shipments for clients, booking the shipments once awarded and following through to make sure the shipment delivers in a timely manner and meets any deadlines set. The hardest part of my job is some days not having enough time in the day to complete everything. I enjoy the laid back casualness of our office. I do not like being on call after hours and weekends with the only compensation being give a half day of vacation.

A nursing mother had to pump in the office with male coworkers who would continually violate her space.  The work environment is a slow paced relaxed environment.  Upper management used profanity often and was disrespectful on many occasions to their employees.I would not recommend working in such a unhealthy work environment.

Top Job Titles	Average Salary
Logistics coordinator 7 salaries reported	$50,000 per year
Accounts receivable clerk 3 salaries reported	$70,000 per year
Dispatcher 1 salary reported	$1,000 per week
Account manager 2 salaries reported	$53,750 per year
Logistic coordinator 1 salary reported	$50,000 per year

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