clinician

recovery coach

administrative assistant

registered nurse

licensed clinical social worker

MOUNTAINSIDE TREATMENT CENTER

The Company will run you into the ground while being well aware of it. They treat the employees like garbage- robots who are barely given a lunch break BUT given tasks to do during lunch. You are constantly guilt tripped/forced into staying late or coming in on your days off. The company is incredibly short staffed and they are aware of that however just put more responsibility and tasks on their drowning employees. The company claims to want recovery for everyone however all they want now is money. You get no breaks whatsoever and for a company who preaches sobriety and setting boundaries they dont know anythng about allowing employees to do the same for themselves. If you enjoy working at ALL hours of the day and basically never being able to leave then this is the job for you.

Upper management doesn't care about anyone under them- you are all little specks. You cant get a straight answer out of anyone without 700 "Uhs" and getting the run around. They claim if you stick if out it gets better- I stuck it out for 3 years and it didnt get any better. 

The job culture is garbarge- they dont practice what they preach to the residents. Its a complete hoax for employees. Years ago it was considered one of the best places to work and its fallen off the charts- it is like being in boot camp with uniforms and absurd rules for employees while residents run wild and get away with sneaking drugs in and being completely disrespectful. 

The benefits are horrible and in the 3 years I was there I took one vacation and somehow owed time when I left. I have been there for many snow storms where employees have crashed their cars trying to get in and their response was "OK so what time do you think youll be here" You are given no leway during snow storms- expected to drive over an hour drive with unplowed streets- you are guilt tripped when your children are sick and need to take a day off. Yet managers come and go freely as they please and bark orders from home. 

Most of all managers and those who dictate the rules sit in an office upstairs- they are not on the frontline. When trying to explain what actually works and what doesn't because you ARE the front line your opinion means nothing and they say "Well lets try this first" mainly making more work for you the employee who is working and not upstairs in a nice air conditioned office.

They switch you over to salary and then expect overtime out of you so you get no financial benefit of being there 60 hours a week. You are constantly given more tasks and deadlines and are not compensated for it financially. 

If you want to preach sobriety all day and then drown yourself in multiple bottles of wine each night because your job beats you up then this is the career for you.

Once upon a time this was a good place to work, now I wouldn’t recommend working there to anyone. If you’re related to or friends with someone in a higher up management position, you’ll likely end up in a position you didn’t actually earn or have the skill set for. If you work hard, and expect to be rewarded, or even compensated fairly , look elsewhere ( you’ll most likely be fired eventually without cause). 

For direct care staff ( aka the people who actually work with clients and supports this company’s mission) the work can be rewarding, even in the most stressful times helping save a life is always rewarding. Benefits are decent at best, a good number of staff ( mostly lower level or direct care staff) are professional and a joy to work with. The food is good and free on shift ( if you get a chance to eat it)

In terms of the bad- 
Upper management are condescending, you will almost always be wrong in their eyes. 
Nepotism/ favoritism is rampant, many higher end managers are related to or are very close with upper management. 
Direct care departments are understaffed and are  underpaid for what they are asked to do.
Communication is terrible, policies change frequently, and are generally communicated poorly or they contradict other policies.
Compensation is below average- asking for a livable wage will likely get you fired.
Environment is 100% fear based- they live by the phrase “everyone is replaceable”
Job titles ( for direct care mostly) are irrelevant- they will change whenever the company decides with no change to your compensation. 
Department cleanses are frequent, and turnover rates are higher than I’ve seen at any job. 
Some company rules only apply to certain people ( read above about lower level staff)

To summarize, it used to be a great place to work. The culture shifted recently and became extremely toxic. It is a decent place to learn and get good experience, especially if you’ve never worked in a rehab/medical setting, but the stress and general disrespect for lower level staff outweigh the good






What is the best part of working at the company?
The support and comradery from the other staff on campus by far surpasses what I've experienced at other places I've worked. Everyone is friendly and willing to help out whenever and wherever needed. The leadership is supportive and hard work is rewarded with the opportunity to grow with the company, both personally and professionally. And as if amazing coworkers wasn't enough, the campus is meticulously maintained and kept beautiful all year round, making it a joy to come in each morning and take in the peaceful surroundings.

What is the most stressful part about working at the company?
I wouldn't call it stressful, but a strong work ethic and passion for what we do here is a must. We are a solid team of hard working professionals who truly enjoy what we do and the results that we see everyday in our clients means everything. 

What is the work environment and culture like at the company?
I have found my work environment to be very pleasant and welcoming. Staff members go out of their way to help each other and especially to help new employees feel at home. Support is always available, 24/7, and there are resources available at your fingertips to find what you need. The culture is very family oriented, where we strive to make everyone feel like part of the family and to feel at home. 

What is a typical day like for you at the company?
A typical day for me starts with doing check-ins with Overnight Staff and catching up on anything that needs attention from the overnight shift. I will check in with day shift staff and see what is on our agenda for the day and make a plan for getting our tasks complete. I will touch base with my supervisor throughout the day and check in with other department heads to see if there are any needs/situations that they need assistance with. I typically spend a good part of my day moving around campus to accomplish my tasks and dealing with issues as they arise.

I have been a clinician at Mountainside for a little over a year now and continue to wake up each day feeling so deeply grateful to be able to do the work I do. As someone with a close personal connection to this population, I am painfully aware of the disparities that exist in the field of substance use treatment. I knew that this was the population I wanted to work with, but was not very optimistic about what career opportunities might exist, as I would not have felt comfortable working for a company/practice whose mission I did not truly believe in. My pesimism disipated upon interviewing with Mountainside, I knew I'd found a truly special opportunity to make an impact. The loved one standard of care is not just a tagline, its something that Mountainside truly embodies and upholds. I am so grateful to work with so many compassionate, dedicated, talented people who constantly strive to ensure that clients are recieving the best care possible. 
The job is demanding and there are definitely a lot of challenges that come up due to the nature of the work. However, the highly collaborative and supportive workplace culture makes those challenges feel less daunting because there is always support available when it is needed. I cannot imagine working for another company after the experience I've had at Mountainside and I hope to continue to grow with Mountainside for years to come. 

Working at Mountainside Treatment Center has been an incredibly rewarding experience. I’m grateful to be part of an organization that truly lives its mission of raising the standard of comprehensive addiction treatment.

What makes Mountainside special is its very supportive and collaborative work environment. Leadership and colleagues genuinely work together across departments to ensure our clients receive the highest level of care. There is a strong culture of communication, accountability, and mutual respect that allows us to show up fully for the people we serve. Every employee truly practices compassion and empathy in everything we do — we genuinely follow the “loved one” standard of care, treating each client with the same dignity, urgency, and respect we would want for our own family.

As a Recovery Coach, I feel empowered to build lasting relationships with my clients while maintaining professional integrity and advocating for the level of care they truly need. This company recognizes individual strengths and actively helps you build upon them through continued education, mentorship, and professional development.

The work is meaningful, the team is dedicated, and the impact is real. I’m proud to be part of an organization that supports both its clients and its staff in continuous growth and lasting change.

I resigned from this company before even completing the orientation period — which should speak volumes about the work environment.

From the beginning, it was clear that management was disorganized and communication was poor. The expectations placed on new hires were completely unrealistic, especially considering the lack of adequate training. The onboarding process barely scratched the surface of what the role actually required, leaving new employees unprepared and set up to fail.

Workloads were excessive, and support from leadership was minimal. Instead of constructive guidance, there was a culture of pressure and blame-shifting. Favoritism was also a serious issue — certain employees, including spouses and close friends of management, were consistently given preferential treatment, regardless of competence or conduct. This nepotism created a toxic and demoralizing environment for anyone outside of the inner circle.

It became clear very quickly that this was not a healthy or professional place to grow a career, which is why I made the decision to leave before completing orientation. I would not recommend this workplace to anyone looking for fair treatment, proper training, or effective leadership.

All stated below is strictly opinion. 
Mountainside Treatment Center has a strange, toxic work environment. The power hierarchy is omnipresent, starting at the very top and cascading down to the lowest-level positions. 
Executive staff tends to be very condescending and rude with poor communication skills. There is a significant lack direct communication and a lot of “read between the lines,” leading to unclear expectations, failures, and unforeseen terminations. 
The turnover rate is also one I’ve never encountered in a job - it was shocking and surprising to hear about frequent terminations and resignations, even for high ranking executives. Many administrative assistants and clinicians didn’t even last one year. 
Interdepartmental communication was also lacking (for example, there might be a change to our standard operating procedures, and a month later you are being disciplined for not following the new guidelines that were never communicated).
Pay was also exceedingly low for the workload. Simply put, the wage is not fair for how much we are expected to do and cover. We were also actively discouraged from discussing wages.
I would never recommend Mountainside to a job seeker OR someone seeking treatment. Very disappointing and traumatizing experience. 

A typical day for me involves checking in with different departments, handling whatever operational issues come up, and making sure the facility is running the way it should for both staff and clients. Some days are focused on planning projects or improving processes and other days are more reactive and require quick decisions to keep things on track. I’ve learned how important clear communication and follow through are in a healthcare environment. The role has pushed me to stay organized, think ahead, and remain steady when priorities shift.
Management sets clear expectations and holds people accountable while still being supportive and open to feedback. The culture is team oriented and centered around raising the standard of care to provide unsurpassed treatment for our clients. People here genuinely care about doing the right thing for clients. The hardest part of the job is juggling multiple priorities at once and keeping standards consistent. The most enjoyable part is seeing how the work behind the scenes directly impacts the clients and their families. It’s a demanding role at times, but it’s meaningful and has helped me grow professionally.

What is the best part of working at the company?
Supportive staff, getting to work alongside very talented clinicians, getting to pursue my goal of a career that helps others. 

What is the most stressful part about working at the company?
The most stressful part can be working with a lot of highly traumatized patients and having to hold the space for some very heavy emotions. It is crucial to have a practice to be able to let go of this and not absorb too much.

What is the work environment and culture like at the company?
All of the other clinicians I have met are very talented and skilled, but they still have a growth mindset. Supervisors have been compassionate and supportive during personal times of struggle. I am encouraged to care for myself and ask for help or resources if I feel overwhelmed or burnt out. Sometimes the workload can become overwhelming - that is the nature of working in this field - but I feel comfortable asking for help and setting boundaries when needed.

What is a typical day like for you at the company?
My position is virtual, so a typical day will usually look like seeing my clients (about 5 per day), and then using my remaining hours for outreach, documentation, supervision or self care.

Culture is bad, turnover is very high, upper management are condescending towards lower level staff, no transparency, staff firings are frequent and come in waves. 

Direct care jobs are always open….for a good reason.  If you like being required to do at least 2 people’s jobs for minimal pay, and constantly feel like you’re walking on eggshells, this is the place for you. 

Very “best friends club “ feel, mostly in upper management.

Free food on shift if you have time to eat, benefits are ok, a good number of the staff are friendly/ honest. Same can’t be said for most upper management. 

Wish I had more good things to say, used to be a good place to work. Having worked at several  actual healthy workplaces (who actually care about their employees and value their insight/ opinions) since my departure, I can truly say this place is incredibly disappointing. 

They will say they only want the best etc etc, it’s all smoke and mirrors to try and convince people that working the job of multiple people for below avg pay is normal….. it’s not. 

Look elsewhere 



Top Job Titles	Average Salary
Clinician 23 salaries reported	$51.68 per hour
Recovery coach 10 salaries reported	$67,750 per year
Administrative assistant 4 salaries reported	$20.75 per hour
Registered nurse 4 salaries reported	$40.38 per hour
Licensed clinical social worker 1 salary reported	$72,500 per year

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