quality assurance inspector

liaison

quality auditor

quality manager

quality control inspector

MS Companies

I started with MS Companies in June 2017 as a Quality Inspector on the overnight shift, and learned quite a bit about the various stations in our customer's manufacturing setting. My task at the time was to find defects in the different parts made by the supplier before those parts were shipped to their end customer. Our shift supervisor at the time was nonchalant, preferring mostly to socialize and delegate responsibility for oversight to the team leaders on the floor who weren't always committed to their jobs. 

I quickly grew bored with the work and although the pay rate at the time was more than my previous job, I knew I could make more money elsewhere on the campus in a different role. Ironically, it was shortly after submitting a two-week notice that I was offered a promotion to team leader, which I accepted. This presented new challenges in the form of having to learn every station on the floor - at the time we might have had six lines, each with multiple stations requiring quality inspectors. Additionally, I had to learn to peacefully coexist with other team leaders and quality inspectors with whom I was working alongside only months before.

After about a year of being a team leader, I was offered a promotion to supervisor, which I accepted out of the desire to grow in my knowledge and the increased pay and better benefits. Again, I grew weary of the role and of constantly being shorthanded on labor in the different buildings where we had work, as well as occasionally paying for inspector supplies out of my own pocket (China pencils, paint markers, pens).

The most significant drawback to working with MS Companies is that we are a contractor hired by different manufacturing companies, so our work schedule can be inconsistent. Once our sort ends, the customer may not always have other work available, which means employees are subject to layoff and recall. The pay rate in our different markets varies, and isn't always competitive, so our customers frequently hire our employees from us.

The culture is such that we often learn what we need to know to do our job after it's necessary for us to know it, if such information is even communicated in a timely manner (the shift supervisor I mentioned above eventually became my peer, and I saw he never read his work email so he was never completely sure of what was going on or how to get it done.) The most enjoyable part of the job is the opportunities for advancement when the work is available, and the hardest part of the job is having to rely on unreliable people which leaves us shorthanded at the Operations level in the different buildings.

Ultimately, I learned I can achieve whatever I put my mind to as far as work is concerned, although the most challenging aspect of the role is showing up every night. I learned to trust my coworkers at the Operations level only as far as I can see them, and to be mindful of what I say and to whom - gossip and rumors run rampant because people are bored and have nothing else to do.

Simply put, this company is all about making money, as is any business in the modern economy. No one should be upset by this, but their means of doing so are poorly executed.

Many employees don't stay longer than a few months at any level; MS Companies employs both corporate employees and 'field' employees. Depending on your department, you will either love or hate this place.

Most corporate employees are treated like royalty and given two weeks off. MOST. This is not applicable to all departments and those it does not apply to probably will not make it to the one-year point in order to gain those advantages. Beer and pool are both plentiful in the corporate office and many corporate employees take full advantage of these luxuries. 

Lower-level management is young; most are all around the same age. The office has an overall welcoming atmosphere and coworkers are quick to greet with a smile and a hello; bi-weekly activities give the facade of camaraderie amongst departments but it's clear that certain departments are more favored in this office.

Corporate employees are treated to a locally catered meal every Thursday, free of charge. (No drinks are provided unless you want bottled water...a bit strange.) There are no vending machines around, either. Local restaurants are quick to satisfy your appetite, however.

Communication between departments is seriously lacking. Operations and customer service do the bare modicum expected of them; supervisors are often very difficult to get ahold of and don't always provide an accurate number of inspectors needed. Often, supervisors are well aware of impending requests but do not provide ample notice to those locating candidates, thus the customers suffer.

Management doesn't foster growth well. As a team, employees are often asked what can better their experience. This advice is often overlooked if it's deemed IN ANY WAY financially outputting. Several department heads have come and gone; training was unorthodox and very much 'trial by fire', if you will. The best employees will eventually start to feel jaded. 

Many customers require extensive background checks and drug screens but do not match these efforts with the proper compensation. Employees at any level will likely have to fight tooth and nail to obtain any bit of a raise. The culture is that every employee is replaceable so rocking the boat is probably not the wisest decision.

Upper-management will talk to you like you're the most incompetent, uneducated and poorly trained piece of meat to ever darken their doorstep. Their is very little congratulatory attitude the further up the ladder you go. Lower-level management is essentially solely responsible for the morale of their employees. 

Overall, this was a great stepping stone and while the concept is good, the structure is virtually non-existent.

Working with MS Companies has been the most oddest experience ever . First you don't work at a MS company building like every other business, you work offsite at a customers building who really doesn't want you there in the first place . As a supervisor your performance is based on what your entry level employees say about you to your boss , your Regional Director . There is no chain of command just belittling by your boss if one entry level employee is disgruntled in the slightest way. You to have an open availability at all times and be prepared to travel across town and work at a strange new building for a potential new customer . 30, 45 mins, an hour travel time one way are normal . You clock in via cell phone or tablet . Paychecks are always shorted on a regular basis . This method is SUPER sketchy . Most say the more hours the better, till you work 13 hour days, 90 hour weeks, and work for 45 days straight. Keep in mind the minimum hour travel from home to work everyday. This is a 3rd party inspection company so you work for a customer who needs TEMPORARY work . Customers do not require you long term only for a few months, sometimes only for one week . Sometimes the customer required 20 inspectors and a few days later reduced down to 15 . The next week only 10 are required. This puts a lot of fellow employees out of a job unless another site is available or if a customer needs more inspectors. If a customer requires only a few inspectors then you run a great risk that you as a supervisor will work the line as an entry level employee would for an entire shift. The employees they give you to supervise are F to D list grade at best . These are the people who the customer see and judge you as the supervisor by. Once again if you work for this company you do not have a home. Pay is okay at first , then your paycheck is incorrect. The pay increase you deserve never comes . You have to work yourself to death and not see your family in order to make a decent living. High stress level. Little to no support from your director/boss . If you desperately need this position then apply but I would suggest to explore other options. This may sound way too bitter but it's the truth. Good luck on your search.

They advertised as a job fair and was really a job orientation. Only me and one other person showed up. After listening to everything about the job, the lecturer had failed to tell about pay per hour and anything to do with the employee. The other person was very motivated to go to work right away. We were handed papers to fill out. After I filled them out and signed them the lecturer filled out one that I got the PPE equipment and put down $10 per hour. After making $24.61 per hour at my last job this was a big joke. After going home to change clothes I went to the building where I was told to go. No one was their to meet me at the front door so I went home because I did not have my phone with me. I called the lecture from my home. He said come back and someone will be their to meet me. Their was an old guy smoking a cigarette with the other person from the job orientation. When we got to the job site I told them I need gloves. The old guy got out a box of old worn out gloves with holes and stains on them and handed them to me. I said that they were worn out and he said "that is called work". I felt like that was a slap in the face and it sure did not make me feel like I was welcome there. I picked out the best pair I could fine that was my size. I was working with the guy from orientation for about two hours before he said that he had to go to the rest room. After two hours went by, I found out that he walked off the job never to come back again. I decided to stay but should not have. The job Is on text only. I had to text him when I wanted to work because the supervisor very rarely texted me. Got tired of texting to find out if there was any work.Very inconsistent hours, no PPE equipment, poor working conditions, very poor manager and supervisor. After a month of not being texted I decided if they ever text me again, I am not going back. The pay is very low with no benefits. Workers are not even good to work with. They mess up with the hours that the workers work. They short the workers pay. Very bad place and company to work for.

What is the best part of working at the company?
Great company to work for. Amazing people. Amazing Teamwork oriented. Most workers are  friendly caring work oriented employees to work with and train. Love the fact we have to keep up our online tests for our PPE knowledge and safety,  work related tests staying in the know. Always passed my tests with flying colors.  I love to work with and for MS Companies.  I love training new employees. I love helping our customers.  I love making sure everything is completely reworked , high quality , quality inspected,  working as a team,  keeping everything amazing and wrapped and shipped all in a high quality timely manner.  If MS COMPANIES ever gets back to Maury County Tennessee I'd be more than happy to get back to work with MS Companies.  I worked in Mount Pleasant Tennessee with MS Companies for a few years and loved every single moment of my work experience.  MS Companies strive to make the most out of high quality inspection, rework parts and sorts...satisfaction and guaranteed. If MS Companies gets more customers in Maury County Tennessee or close by here just give me a shout out I will be proud to be an employee again. 

What is the most stressful part about working at the company?
I had no stress with MS Companies. The pay could have been a bit better but no stress over it and more pay raises other than that everything was perfect. I love to work and I loved my job. 

What is the work environment and culture like at the company?
Amazing work environment and culture and amazing coworkers.

What is a typical day like for you at the company?
For me a typical day was lots of OT as I love to work and I'll take all the OT I can get and also a typical day training new employees. Also a typical getting my job done and done right and delivering high quality Inspection and high quality rework on parts and sorts and much more.

Working in automotive industry . I have only been with MS for 3 weeks and so far it has not been a good experience. Manager does not make clear what you need to sign at end of work day . They are not there when you get off work you have to leave notes. Signed up for nights and than was told would be on days till at least July.  Nights pays 75 more cents on the hour and makes a big difference on pay check. My whole reason for wanting nights is because I have to take my 89 year old mother to doctor appt. and other things that you can't do on weekends. When it was time to be paid my check was not in bank . Text manager and was told that my direct deposit was turned in but for some reason after working two weeks , me and one other person got mailed a check instead of it being deposited in the bank even when direct deposit information was given. You have to learn two processes to be hired on  but I have stayed in the same place all week . They are always so far behind on this line that it is understandable why I am not being rotated on anything else but that does not help me out. Everyone that works there rotate jobs. I like the job that I'm on. Depending on the person working with me depends on how much gets done. Seeing how I have never worked in a factory it is a new experience for me . Hardest part of it was working with a person that seemed to not think anything I did was right and decided I needed to practice on bad parts because they didn't want to look at my work before sending it on. They said they aren't a trainer. They redid every single thing I did even when all the other people I have worked with found nothing wrong with my work. I don't give up that easy so I am hoping it will change as I will be working the same hours as everyone else this coming week .

What is the best part of working at the company?
They pay real good ,flexible with your hrs, very good supervisors always very accommodating  and yu can reach your boss at any time for any reason. Good company over all .we do quality inspection and highly favored by companies we are sent to work for. 

What is the most stressful part about working at the company?
We are a company that works to help improve the quality of other companies products.  And its just like any job .sometimes yu might have a heavy day and it might seem stressful but i love my co workers our company ( ms) ir tge companies that i work at. The day is what yu make it attitude is everything. So if yu eant stress yu going to have stress. Lol

What is the work environment and culture like at the company?
Every company is about the same. The product is the same just different brands. So if your a real factory worker yu pretty much know that  only diffrence is times of shifts rate of pay and depending on what time of the year yu work if its hot or cold.  But newer companies now are climate control so its changing . And its always a mix of difftrent ppl. From all over  it's not just one specific cultural.  

What is a typical day like for you at the company?
Clock in go on over to your designated work area make sure yu have all your proper ppe and work tools and work sheets and lists usually yu & your team will have a meeting so we know how last shift was n if its things we need to finish that they couldnt. And yes that hapoens but we try to hit out numbers so sometimes cs machimes are not always 100 percent and we might get down time so we stay productive clean our area do a little check out with our next shift and clock out. Its all pretty much the same. Just production changes parts depending on the need .

During my Quality Supervisor experience with MS Companies the supervisors did the hiring, terminations, drug screens, hourly pay hours for staff, handled HR issues, payroll issues and complaints, very often under staffed, and no allowance for a Team Lead to fill in for the supervisor during an absence. The QS position was subject to working weekends with little to zero notice, and often times forced to come in at odd hours due to staff or other supervisors calling out or just quitting. A normal work week was 72-80hrs in 5 days. Regional Managers put the majority of their position onto the QS and offer no credit for a job well done. Customers of MS Companies often complain about issues the QS has not even been briefed of and thereby shutting done the ability to communicate rationally without every day becoming one large aggravation between site management and MS personnel. 
There is NO training program other than videos and PowerPoints, and the person who trained me did the very minimal (and I’m giving a lot of credit here) so he could leave for another site. The customer can cancel their obligation at any time and most cities do not have enough local work sites to keep supervisors employed as a supervisor, so a QS becomes just a QI with the responsibility of running the department and assisting the assigned QS without any compensation. 
All hourly pay is calculated by contract and is not commensurate with the duties and responsibilities of the QS and QS2. 

The very first day was already unorganized because they immediately put me to work at a station as soon as I got in and a person was supposed to teach me and barely showed me anything. I was only explained the literally movements of that particular station, but nothing about the overall position or other stations within the position. Because we work based on the needs of Nissan, you stay until the factory hits a certain number; which none of that was explain to me so on my first day, I just left at my scheduled time. Like my previous example, some stations require you to stay longer than what you are scheduled for. One of the most annoying issue is that there are about 5 leaders or Supervisors, but between the 5 of them they can’t come up with a rotation schedule between the stations so that everyone is getting a taste of every station considering we all make the same amount. Right now the way it is working is that the women are getting the easy lightweight jobs where you barely do anything while the men get the heavier weight jobs and the jobs that require you to stay over your scheduled time. The hardest station is still relatively easy in a literal sense but when you compare it to some of the other stations that are the same job title and pay as you, it makes it more frustrating. If you don’t care and just want an easy job to make a little change then honestly, this would be perfect for
you , but don’t expect guidance, communication, and leadership. This is also a temp agency which makes it labor based and you could be out of
Work for weeks at a time. 

This is the worst company to work for. I read countless reviews that said not to work here and I foolishly did not listen. They will not pay you on time, and I have still not been paid by them. Other employees same story. They let my whole crew go one night without explanation, after telling us a week prior that we were full time and it wasn’t a temporary position. The work itself is easy, and the supervisors never show up. This company is basically contracted by factories for people to inspect parts until the factory employees learn to do it right. As soon as the need for inspectors is gone, they send you home and say they’ll let you know if another job comes up. Absolutely no job security whatsoever, but the biggest issue is them not paying their employees on time. It took me dozens of phone calls and multiple emails to the payroll department with zero response from anyone before I finally mentioned they were violating The Fair Labor Standards Act and magically someone emailed me back an hour later. Very shady corporation that views its workers as simply numbers and not human beings. Stay. Away. From. MS COMPANIES

The cherry on top of it all? They will give you a point towards termination if you’re unable to make it to work when there is a blizzard and the police are ticketing people who are out driving. So you have to decide, get a ticket from the police and risk dying in a crash on the way to work, or stay home and take the point on your record towards being fired. I willingly left this job due to how poorly the company is ran.

Top Job Titles	Average Salary
Quality assurance inspector 4 salaries reported	$13.63 per hour
Liaison 1 salary reported	$21.75 per hour
Quality auditor 8 salaries reported	$21.00 per hour
Quality manager 3 salaries reported	$99,167 per year
Quality control inspector 2 salaries reported	$9.50 per hour

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