office manager

maintenance technician

MSA Solutions

This was a very busy company. As soon as you walked in you could hear the buzz of a call center. Depending what program or position you worked dictated where you would be for the rest of the day. I ended my career here in the training department. For me the day started with making sure I had all my copies and trainees in class.

I learned a lot about student loan consolidation. For anyone reading this don't reconsolidate your student loans unless it is an absolute last resort.

My manager was great! You can never forget his name Tom Sawyer. He was a good leader, always able to answer questions and had a good attitude.

I had great co-workers, made a lot of great friends that I still keep in contact with today.

The hardest part of my job was advancing from entry level to the training position I held with no monetary compensation. This was the reason I had to resign my position at the company

The most enjoyable part of this job was being a trainer. I love to teach and help. I feel I excel at this position and enjoy any training related work.

This was an exceptional place to work. The CEO was right there with an OPEN DOOR POLICY like none other.  Every Tuesday the whole company has a HUDDLE, the CEO would commend every employee for their work & also the ones who had excelled.  There was a patio with mist sprayers (for AZ summers), the Supervisors were the best, knowledgeable, helpful & right there if you needed anything.  The other employees were team players, the pay was great, raises for no apparent reason for everyone, employee appreciation was the best I have ever seen & it showed in the production we all did & liked coming to work, the hours & days were normal not over the top. 
It was wonderful, I just couldn't live in AZ after leaving Elko, too many people, too much crime.

A typical day there was calling accounts that were delinquent to help the borrowers get current on accounts to prevent daily interest. I learned how to do great problem solving and really paying attention to detail. The management wasnt that great there. The coworkers were very friendly and shared alot of personal issues which was very unprofessional. The hardest part of the job was keeping the borrowers on the phone without hanging up and commiting to making payments on their accounts. I enjoyed the incentives we received for accounts we got current, I was part of their star 20 program.

Productive day at work.
I learned how to handle adversarial customers and manage a team of 15 late stage collectors.
Management 80% carried out their positions well.
Culture is diverse
Hardest part of job was them losing their portfolio and had to let go of their employees. 
The most enjoyable is ready getting to know many strong skills that I have.

Managed up to 18 people that were handing inbound calls. It was fast paced. Management was great they were focused on growth as they we're a new company. Hardest part of the Job is the stress created by phone calls coming in at a rapid pace. Best part if the job is building relationship of trust with employees.

It was a great place  until the last date of employment there . came to work found that the building we worked in was vacant no employer exsisted on the grounds. Very sad that the job did that to the employees they just ran off

Making cold calls as a telemarketer for major credit card companies selling balance transfers. Also making student consolidations for college graduates while setting for long periods of time

This company did not compensate their employees welll and I felt lacked in company values. I enjoyed the epople who worked under me. However upper management did not have our best interest in heart.

I enjoyed working in the environment, inbound and out bound calls consolidating students loans, reducing their rates.  They closed down because the government took over student federal loans.

I started out in the call center calling to help students re consolidate their loans. I was eventually promoted to PC Technician when I demonstrated that I knew enough to hold the position. Sadly the comany went bankrupt and we were all let go.

Top Job Titles	Average Salary
Office manager 1 salary reported	$47,500 per year
Maintenance technician 1 salary reported	$25.04 per hour

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