delivery driver

drivers helper

logistics associate

recruiting coordinator

human resources manager

Macapa Logistics LLC

If you value your integrity this is not the place to work. They will work you until you collapse and cut your hours if you do not meet their insane expectations. The sign on bonus only applies if you can make it a year into working for them, and you will more than likely quit, or be fired, before that is paid out. They will cut your hours without notice. Change your schedule without notice, and continually increase workload. Your feedback and input is ignored. If you tell them your limitations, they will ignore it and give you impossible routes that are designed so you will fail. You are expected to adhere to metrics that micromanage your every move, and you can never relax. You will be lectured if you take your 30 minute lunch. You will be lectured if you take your 15 minute break (to go to the bathroom) and you are not "on schedule" with the algorithm it expects you to be at. There is no room for error. Your Van / Truck will be so packed to the brim that you cannot move in the back of the vehicle safely, nor find the package you need for the stop. Any mistakes warehouse makes become your mistakes and your problem. There is absolutely NO job security. You are disposable. There is no sympathy, only a whip cracking away demanding you conform to their demands. 

Worked there for the summer, lots of promises (raises, "sign on bonus)all of which were "obtainable" if you meet the standard which is basically impossible unless you're sprinting all day. I rarely ever got 40 hours, they over staff often. Micromanage everything you do, it's insane but understandable. Management was decent, cooler if you try talking to them over time. The job can be super annoying with the routes, not knowing your workload for the day, annoying costumer orders, van organization can be an absolute mess which can screw you over and happens often. Routes do not accomadate for lunch break and breaks, tthey say they do but you'll fall very behind if you use them. I learned it's best to tell them what routes you like so hopefully you can get them more often. Overall, served it's purpose, paid me for the summer.

This is a job for someone to make a few extra bucks temporarily. Management has a "garbage in garbage out" mentality with their turnover rate.  If you want to make this a longer term job, you will be disappointed with the lack of training, high turnover around you, and inconsistency of how the business runs.  If you just need a job that isn't a serious job and just need a little extra cash, this job is for you. 

Macapa is an efficient DSP and the largest in DIA3. The Management is fair, there are some bonuses and OT especially in the holiday season makes for good pay. It is a fast paced work environment, 20 stops per hour is the minimum which is often not enough to finish in your allotted time so you need to strive for a higher rate. The work is simple, if sometimes physically demanding, your mileage will vary. Many people jam to music or listen to podcasts while they deliver, the routes are simple to follow, everything is laid out for you, it's hard to mess up. As of the time of writing, if you finish a routes early they'll still round you to your full 40hrs.

My typical day at Macapa stats with a daily meeting on what to improve on, followed by going to pick up packages, spending the day delivering, then returning to the station to drop of my vehicle. I think the most important I have learned is being a better driver and rules of the road follower. Management is easy to get along with and everyone seems to get along just fine. The hardest part of my day can be when certain deliveries take longer and slow the pace down. The most enjoyable thing I have experienced at my job spending the day outdoors on the move, makes it go by rather quickly.

MACAPA is the second DSP I’ve worked for and I can confidently say there’s no other DSP I would rather work for. The pay is fair, management is clear of expectations and always available to answer questions. Working 4 days a week gives me the flexibility to pursue other interests/goals. Many other DSPs have incentive structures that punish efficient and reliable employees, but that has never been my experience at MACAPA. If you prove yourself as a reliable employee and do what’s asked of you, management will go above and beyond to make you feel like a valued employee and accommodate your needs.

Compensation to workload ratio uncompetitive relative to other Amazon delivery service provides and companies within transportation/logistics industry as a whole.  Unlike most couriers that partner with Amazon, Macapa doesn’t offer gap pay or fixed raises due to their unique incentivized compensation system that allows them to dock/raise pay from week to week  based on multiple frivolous performance metrics.  The 2 star rating is fitting if I must say.  It’s no wonder they have so much turnover.  

At my interview I was told by Drew that after my route is done I have the option to go home. That was the case my first week or two. After that I got my routes done at 5-5:30. Then I was expected to do a rescue every, single day. My first month here was pretty fun. After that it went downhill pretty fast. I was given oversaturated country routes where I’d spend my entire shift in the country. There were days where I had to speed to my route, to every house in the country and I would still be the last one back   

This is a good DSP, I had heard stories that some were rough but this one was pretty good. If you fall behind there is always someone sent to help so your off in time. Everyone is very nice and respectful. And the delivery load is pretty decent. Overall was a good experience. I’d say it’s a good place to go as long as you’re ok with being on your feet. Even then you get to sit often when in your van. 

As a current employee I’d not recommend joining this company. The sign on bonus is a lie. Been here since July Havnt seen a penny of it. The last 2 months the most hours they have gave me is 20 a week. Most days now I drive 45 minutes to work just to get sent home. They’ll switch your start time at the last minute. I find Dispatchers to be the only helpful ones in this company. Management could care less about you. Unfortunately I personally find this company unpleasant to work with. 

Top Job Titles	Average Salary
Delivery driver 37 salaries reported	$21.70 per hour
Drivers helper 1 salary reported	$18.00 per hour
Logistics associate 1 salary reported	$18.00 per hour
Recruiting coordinator 1 salary reported	$47,500 per year
Human resources manager 1 salary reported	$66,000 per year

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