line cook

maintenance technician

host/hostess

front desk agent

kitchen steward

Mainsail Lodging & Development

This company will hire with little experience but they do not train you. The HR department was taken away so there is little support if needed. You learn as you go. No free lunches provided at my location. The GM is always stressed because of home/family issues/situations and is constantly negative/criticizing/complaining creating a toxic work environment.  It's like they use work to dump the stress and it falls on everyone else...... I want to scream "It's okay to say something nice to other's and show the team you value them and their hardwork " instead I say it to myself and them. Smh. 
Other locations look enticing and may have more support due to bigger staff and a structured system. The location itself is really fun and the guests are awesome. The two main employees are the best. Every position cross trains in different departments but with little guidance due to work stress or responsibilities. No scheduled time for training or job performance guidance and reviews that is done on a regular basis. Only when there is a problem. 
Its like being dropped in an endless dark hole and the other support is falling too. 

I can't begin to express the heartbreak that it is working for this company. They glorified the appeal to work here and built a false image to myself and fellow coworkers. I have watched some of the best employees in my lifetime get pushed out the door by poor treatment, recognition, and compensation. I have never been lied to so drastically by an employer. If anyone with a solid professional demeanor and outstanding work ethic were to work here, they would quickly see how poorly ran of an establishment it is. I have been actively looking for employment since the first month of being employed with Mainsail. They continue to hire persons with zero to little experience in the field, to manage. They have over looked their hard working and deserving employees when they preached movement from within. This has been the worst company I have worked for.

I come into work, check the line to make sure that the morning/lunch person restocked everything. If they did not than I would get that done before they left.
This was my first line cook job, I learned so much form here; how to stay organized when very busy, not to get mad when somebody sends your food, different ways to make fruit platters and cheese platters. 
the Executive Chef was a good leader, he knew a lot about what he was doing, and taught me things a long the way. 
I loved all my co-workers, I still talk to them to this day. 
The hard part about the job was some of the people did not communicate well. The best part of the job was being able to try to new things out, we got to do a dinner special and it could be whatever we had in stock at the time.

What is the best part of working at the company?
The people. The people you spend your day with can make or break a working environment. Mainsail knows how to balance fun and professionalism to make the days productive and enjoyable. 

What is the most stressful part about working at the company?
Changes in travel regulations or when customers want to change their reservations abd the properties are sold out. 

What is the work environment and culture like at the company?
The people are wonderful and the customers are usually good.

What is a typical day like for you at the company?
Sign on and start accepting calls for various properties. Meetings are normal. Fun is normal.

Historicity run by poor management, no support for the kitchen, and management likes to plot behind workers backs. Very heated departmental fighting and very little to no respect for the kitchen from anyone including from corporate. Phrases such as “no work for no extra pay” are said by department heads as well as other greatest hits. 60+ hours for minimal pay for salaried managers and very little to non existing respect or appreciation for workers. Constant verbal insulting and provoking of employees by salaried managers towards hourly employees. Overall one of the most toxic and thankless places I have ever worked.

Great leadership! I’ve seen quite a few promotions from within that were based on opportunity for development rather than tenure and skill set, which has allowed for growth for those that want it. Work life balance is the best I’ve seen in hospitality and my direct leader takes time to care about my success but doesn’t try to be “family”. Equipment and technology is current, up to date and maintained, which makes daily tasks easier to complete. Most enjoyable part of my job is that the company is willing and open to change; if something isn’t working they are willing to work thru the systems to find a solution. Great hospitality company!!!

What is the best part of working at the company?
The working hours are good to have, and you'll be able to have a part time as well. The location is nice.

What is the most stressful part about working at the company?
It will only be stressful if people don't want to work as a time have accountability, awareness, and productivity.

What is the work environment and culture like at the company?
Storyline, entertainment, You take your job seriously yet not yourself in order to have a warm productive work environment 

What is a typical day like for you at the company?
Follow procedures of insuring good customer service,cleaningness

One of the worst hospitality companies I have ever worked for. Mainsail’s corporate HR protects toxic management, all hourly employees are replaceable & there is no career growth or opportunity. You are just a body/number for the business. Management is absolutely horrible. There was never any positive acknowledgment for hard work, only negative feedback which was discouraging and exhausting. 

Loved my co workers, hated management.  They set you up for failure at this company and then fire you for reasons so ridiculous and unfounded because they can since we live in Florida.  Their HR department is run by people who need their own HR department because they are the worst.  They demean their employees, manage with threats and fear and make promises they don't keep.  I would not recommend ANYONE to work for this company.  They have absolutely no loyalty or respect for their employees. Don't work here, they WILL screw you over!

I've been working for Mainsail Lodging & Development for over 3 years at one of their locations in Tampa. My time has been nothing but great. From starting as part time employees and moving into full time, I have been offered amazing benefits that you come by as rare when working in a restaurant. I have watched internal employees get promoted often among all locations and departments, myself included. The Marriott discounts are also a bonus! 

Top Job Titles	Average Salary
Line cook 1 salary reported	$19.50 per hour
Maintenance technician 4 salaries reported	$19.00 per hour
Host/hostess 5 salaries reported	$15.00 per hour
Front desk agent 4 salaries reported	$16.00 per hour
Kitchen steward 4 salaries reported	$13.50 per hour

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