warehouse associate

warehouse/driver

counter sales representative

fulfillment associate

territory manager

Marcone

Hello there! I have been with Marcone Supply for 5 years and it has been more than wonderful. I started at the counter at Pompano Beach, it was absolutely wonderful in so many ways while I was working there; still to this very day, I miss my fellow peers and many of our customers. I had become furloughed due to the first Covid 19 pandemic, I was beyond devastated but I kept my head up and hoped for the future with ongoing positivity even though at times it was hard. It turned out to be a blessing in disguise since I was surprised with some unexpected news, that I was expecting my first baby. After a year I have come back to Marcone and felt so honored that they even considered having me back. Now I am a part of the S.E HVAC team. I do warranty management for this department, and it is absolutely wonderful. My dedication to our company and HVAC team far surpasses what anyone had thought or expected what the outcome would be when I came back on board. I also help out our SE with account support and that is highly enjoyable as well. I love being able to mold relationships with our account holders and provide them with an outstanding experience. The only thing I can say is that I am hoping to one day be put on a manager’s salary and truly have the title of HVAC warranty manager. Management has always been under my belt for so many years. I am too humble as an individual and I will never ask but yet show it in the ways that I delegate work, in which I am working towards that every single day. Even if it takes me 5 more years. in those 5 years I intend to continue growing, "as long as you water a plant, it will always grow". I see all the negative reviews here about the company, but always remember that reviews are usually written out of anger or frustration. I hope this review helps anyone out there who is not looking for a job but a career in the parts industry make a wonderful choice.
Don't let that negativity detour you from joining the Marcone family. It's wonderful and such a great learning opportunity and experience. I don't know what I would do without being a part of the Marcone family. It truly is a family and Marcone truly is a place where good people are highly friendly and eager to serve our customers and community reside. I will always stand by that.

Warmest regards,
Marcone employee :)
(I chose to stay anonymous)

My day consisted of assisting customer wholesale and retail with order and account discrepancies. I placed orders, processed warranty claims, provided shipping labels, account and order management, delegating task to my team, monitoring productivity, hiring and terminations, and a bunch of other things. I will say I learned how to manage my time and employees working here. I feel confident in doing ANY type of customer service because of my experience here. This company has done so many changes in my time here that makes the job much harder. Call volume increases, there is always IT issues that makes transitions much harder and being in customer service, we deal with a great deal of the stress from customers. There is often time things changed on the IT side and we don't hear about it until we receive a bunch of complaints from the customers. There aren't any raises and unless you work in the corporate location, there is no room for growth. Very dead end. There was a change in management a few years ago and that's when things got even worse. One year, about 2 weeks before Christmas, they laid off over 30 people which increased workloads so what do they do?  Cut earnings. Bonuses that were earned for years no longer exist. The hardest part is dealing with system issues for so long that it increases the volume of work and dealing with lack of communication or training from the warehouses and call center. The most enjoyable part is that the job becomes easy after so long because it is soooooo repetitive! There's so much more I can say about why this company is a trap but I think I've said enough.

My job was always a challenge.  From day to day there were always mistakes to be found from mislocated stock to missed items on the inventory cycle counts. Part of my responsibility was to catch the mistakes, correct them, and take appropriate actions to create / establish better inventory control measures.  
I was a dedicated employee for 29 years.  I began as  a stock clerk, and worked my way up to inventory control specialist.  After 29 years, the company required downsizing and out of 50 employees, I was the 7th remaining warehouse employee prior to being laid off.
 The hardest part of my job was trying to locate misplaced products stocked incorrectly and inventory data  entered inaccurately into the inventory control system.  This was just the beginning of the problem, because first discovering where the problem actually began, who was responsible and how to correct it were all factors.
I also was responsible for adjusting the inventory counts in the system, and coordinating the inventory issues with the vendors.
The most enjoyable aspect of my job was being approached by upper mgmt. for my input on various situations.  I was also able to travel to Florida, Louisville, Kansas City, and other regional distribution centers to provide my input on how to better organize a more efficient inventory control system at their facilities.
My biggest disappointment was being let go after giving 29 years service.   Especially, now that I am over 50 yrs. old, the job market is not where it should be and I am struggling to find any work.

Answered an ad for an Administrative Assistant position. Got interview but was offered job in Customer Service. Took job because was TOLD by Customer Service Manager I would receive 30 days training before going on my own. As I have no Customer Service experience thought this would be a good fit. Started off great!

Benefits are not standard benefit package. They have a self funded health/vision/dental plan. For which seems like a GOOD plan till you realize that you MUST pay your co-pays and claims UP front and the company pays you back for the claims. For someone who has no extra money to cover such costs, makes no sense why have a plan like that!

Then in the 3rd week of my training was told I was not learning fast enough for their liking. I was told I could either take a retail sales position and work different hours or I would be let go. Since I have a child who needed to be picked up before my hours would allow they let me go. AND since I was within my first 30 days they fired me. They gave me no time to speak with my spouse about making a decision they wanted a decision right then and there. So I am no longer employed.

Person training me had never trained someone before. And would push me out of the way to do it herself when I made a mistake instead of showing me or telling me what I did wrong. Trainer would speak over me so that the customer could hear what was going on. So if your going have someone train don't you think that person should know how to train someone?

Overall experience working here was decent because of the team leaders made somewhat fun. But management tends to be very strict and does not allow any kind of idle chat during work hours even if its relevant of the task at hand.
If you work here, You cannot plan anything for the evenings as the warehouse works till end of day which is impossible to determine. Also don't plan on being able to be free on Saturdays in advance as management tends to tell the employees that Saturday is a mandatory work day on Friday.
If your lucky you may get a 10 minute break in the morning if your full time by coming in at 0700 sharp and that's only if they tell you to come in at that time. Anything after and they rarely give a break.
Head Management/RDC Manager tends to call a company meeting at the start of the afternoon break and counts the meeting as part of the break. 
The shipping manager usually calls the meetings after breaks but cannot control when the RDC manager calls the meeting.
The team leaders made the job bearable in during my time there.
The work is fast paced and fairly fun and engaging. As long as the RDC Manager isnt there most of the crew there is relaxed and work flows quicker. 
Be ready for the RDC manager to be breathing down your neck on everything you do. 

Cell Phone policy is similar to that of a High School version of enforcement. If caught once you get a 1 day suspension with no pay. Caught again and you get fired from the warehouse.

The warehouse staff are competent and hardworking individuals. However, the same cannot be said for Branch Manager and his superior , who exhibit a lack of genuine concern for their employees. Their behavior is duplicitous, initially appearing supportive but later revealing a dismissive attitude towards employee advancement.

The Branch Manager  is notably unproductive, frequently neglecting his responsibilities in favor of playing games on his phone rather than answering calls. Opportunities for professional growth are virtually non-existent, and salary increases are inadequate. This year, no raises were granted due to the company's failure to meet its financial targets, effectively disregarding the contributions of lower-level employees.

Furthermore, the branch manager has a tendency to be dishonest, whether discussing the company's direction or communicating with customers. He often delegates his duties to the warehouse manager, while he remains idle, performing minimal tasks and contributing little to the team's overall productivity.

The company is stuck in the 60's. They have an archaic points system where you get points against you if you are late, have to leave early, or call in sick. Even if you have PTO time accrued, you will still get points against you UNLESS you give your boss 7 days notice that you need time off. The place is dirty/filthy with mice, roaches, and spiders crawling all over the office. Mice get into your desk and eat your snacks if you leave them there! It's so gross.

Job I applied for turned out to be a bait and switch. The gal training me didn't know her butt from a hole in the ground, although she thought she was the smartest employee there. Training was terrible and they expected you to be a pro on their systems right away. The way they did their analytical reports was babyish. Lots of data entry that could have been automated if they had people with advanced Excel skills.

Managers should NOT be friends with their employees and hang out with them after work. Big no no!

I would absolutely not recommend that anyone become an employee of the month supply. Their prices are too high. They do not allow the sales person to negotiate pricing with the end-user. My sales manager wrote me up for sending an email, that was an edited to a customer. My sales manager sent me a copy of an email that I should not have received, and he was not written up. They do not practice what they preach. The ability to make money there is terrible. They will take away your customers and give them to other sales people, they do not spend money on their customers. I had to pay out of my own pocket to send my customers to sporting events. Management would not approve the expense. The manufacturers they represent are very good, but the upper management at Munch supply will not discount based on a principle that I would consider sales prevention. I would not recommend Munch supply to anyone.

Been with Munch supply for two decades. Let go due to covid19. Not the greatest of places to work at. But it's fair work. The people who work for the owners are great individuals. The people running the company has no respect for their employees. This company only wants employees who operate like robots. Control hours so employees can't get ahead in life. Benefits are decent. But can be penalized for using them due to a implemented point system that could lead to termination. I was penalized for missing work due to setting up my mothers funeral. Just know the money is OK. But these people do not care about their employees.

There management was not very good ,they had me at the end of the line seperateing the boxes into usp first class fed ex ground and a couple more,i loaded the trucks and the mail by myself a lot and they over worked me and wasnt making enough for the job dutys,most of tyhe time people didnt show up and it made me handle alot of responsibilitys.I love working hard but i like to know im appriciated not just a pawn,for just 11 bucks a hour,but car broke down and had to leave was there about 6 months to a year not quite for sure.i also picked and was the best out of 30 people ,and i also packed sometimes.so i can benifit my company hands down

Top Job Titles	Average Salary
Warehouse associate 143 salaries reported	$19.55 per hour
Warehouse/driver 130 salaries reported	$21.61 per hour
Counter sales representative 78 salaries reported	$23.21 per hour
Fulfillment associate 87 salaries reported	$18.73 per hour
Territory manager 19 salaries reported	$81,921 per year

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