department leader

retail sales associate

associate

meat carver

seafood associate

Marukai Corporation

Management was good to me until late July/August it paid the bills the amount of stress I got from this job very high cause of covid then it got worse when some of my staff members got covid the process of how they handled thier staff when that happened was unprofessional hr can do a better job people have lives and they need a paycheck and to be at their call until they say okay takes forever more than the standard 2 weeks. Management needs to be clear when delivering instructions to staff with current covid procedures they don't handle that very well. If you love lil toyko it's okay to work and practice Japanese there but expect the staff to treat you with little  respect here some are petty to you when you want to work more there. Trust me hella competitive and difficult with scheduling they listen half of the time you are just a worker not a person there. Sometimes you would get a write up for just helping someone. Cause it goes against their rules. When the hero pay was effect in la we didn't qualify for it. Probably because we were under construction who knows. Common sense if your not getting hero pay with the risk of getting covid what's the point. 

Lazy young cashiers with attitudes.
Poor management.
Unfairness about work hours.
No additional pays for national holidays.
Uncertainty to future business.
Wrong people for store management.
Mostly part time workers.

This job is more like a heavenly job for young people if they don't want to work hard and take it easy. Customers hate them a lot because of their negligence and attitudes but they do not care and keep such bad attitudes towards the customers. Management, especially section leader or whoever responsible for cashier's section does not do anything to them, just making wrong and unfair work schedules with ignorance and poor communication and leadership skills. 

This is never a good place for good workers to work, no job advancement, unfairness, poor management skills, no additional pays for national holidays, lack of benefits, interesting customers, and more besides such young cashiers, even if you are a Japanese. 

Parent company does not have clear business strategy. They are more like discount store with poor business attires unfortunately.

Simply put it the workers at Marukai are great to work with. Management isnt perfect I understand they try what they can do for there employees depending on the chain of command since Marukai is a big company aka Tokyo central.
Company focuses more on sales than employees interest. Employees can make recommendations at the end of the year to make changes however nothing ever changes according to employees that stayed there for many years. You will always get paid minimum wage. There are no raises or opportunities to go up the chain. Company throws alot of work at you that it feels like it can be overwhelming and not rewarding. The pay is not enough for the workload responsibilities. American grocery stores pay more for cashier and stocker with better benefits. Its work harder not smarter. Many employees are always disgruntled and many employees keep there opinions there themselves to avoid confrontation. You have to see it to believe it.

PROS:

*401k match after one year of working at the company.
*Benefits for full-time employees: vacation hours, holidays, 24 hours of sick leave, health, vision, and dental coverage.
*5% employee discount for in-store purchases.
*Most coworkers are nice and easy to talk to.
*Schedule flexibility.
*A good option for high school and college students.
*One of the managers genuinely cares about their employees.
*Employee lunches throughout the year.
*You can learn more about Japanese food and culture.

CONS:

*Not many opportunities for growth.
*A lot of favoritism and special treatment for a few employees.
*Feeling unappreciated for your work.
*Poor communication.
*Drama and gossip originating from SM and DL's.
*Sometimes, supervisor asks for things in an impolite manner.
*HR & Area Managers are not very open to listening to employee complaints.
*Unfair salary for some employees.
*Passive-aggressive treatment of employees.

This is solely my opinion, drawn from my experience working at Marukai.

The day would consist of meeting with the general manager when reporting to work. The manager would lay out the guidelines for purchasing and promotional items for the particular week.
Our week would consist of general merchandising as well and planning order quantities and requirements as outlined by upper management..
Management was very organized and well outlined and defined according to company policy. The managers would ask for our individual input and ideas regarding aspects or ordering, merchandising as well as new product placement ideas and promotional ideas.
The most enjoyable part of working for Marukai was the close knit, well organized work flow. It was a smaller scale store, but allowed for interaction and working on team projects with fellow co-workers and management.

Let me preface this by saying that there are a lot of really good people who work/have worked here, but the problem lies in people in management and supervision positions. There are practically no advancement opportunities. Switching from part-time to full-time, or from one department to another, is nearly impossible. At best superiors are completely negligent or at worst will actively participate in spreading rumors, creating drama, and making workers feel like they are walking on eggshells. This company does not care whatsoever about long-time employees, turnover is high and discounts are a pitiful 10%. Trying to get the hours you want if you are part-time is practically impossible and based entirely on favoritism. Management breathes down your neck constantly. Bad actors are free to abuse while good people are punished or even bullied for tiny mistakes or unfortunate happenstance.
Please DO NOT work here.

I've worked at this company for more than 5 years, and I like that they understand personal matters and they make adjustments to your schedule if necessary. However, lately I've noticed that certain employees receive special treatment, allowing them to do things they shouldn't. Another thing that bothers me is that they don't consider your performance or time with the company when it comes to promotions or raises. Basically, you have to be liked by the manager to get ahead. The salaries are not fair, and they don't treat everyone equally. Instead of giving opportunities to current employees, they often prefer to hire people from outside. It's sad and demotivating for those of us who have been with the company for a long time and work hard but don't get the same chances as the manager's favorites. And even if you report problems to your managers or human resources, they don't take any action.

Great first job if that's what you're looking for. Managers are pretty nice and understanding. Only issues is if you're a college student just know that you're an essential worker so they need you pretty often. Asking for time off isn't hard but it might not be the best option if you're a college student and want to see your family. They don't allow any time to be taken off during the holidays. My family lives far so I need time for traveling etc. Cashier job sucks a lot more because you're working more with the managers and there's a bit of micro managing. Working in other departments are more chill like produce and stocking. If you want to try out a job or two you can also talk to the managers and they would be willing to let you try out a few jobs. 

Every day I have to check the expired products and refill the empty one. I also have to make sure that I keep an organization stock of each section of the aisle. I learned how to communicate with different people and give them a very friendly welcome and assistance at our store. Throughout the years I have worked here, my co-workers have been really friendly and understanding with our jobs. However, the hardest part of this job is the nonstop work especially during the days of delivery by unloading a pallet of goods and products with the use of pork lift truck. Overall, the most enjoyable part of this job is by meeting new people inside the store and by becoming friends with some of the customer as well.

A typical day and work would be a bit slow in the mornings but, during the afternoon it would be fast paced.

I've learned more about customer service and how to attend customers needs, being able to answer any of their questions.

Management wise was a bit all over the place, most of the managers wouldn't sequently enjoy doing their jobs let alone want to help customers.

Hard part of the job I can't really say the least, its been very content in my case. I've been able to enjoy working there.

Most enjoyable part was being able to build relationships with your customers, having regulars been able to know who you are and what your about in the work industry.

Top Job Titles	Average Salary
Department leader 33 salaries reported	$25.14 per hour
Retail sales associate 35 salaries reported	$19.16 per hour
Associate 9 salaries reported	$19.09 per hour
Meat carver 11 salaries reported	$20.99 per hour
Seafood associate 10 salaries reported	$19.64 per hour

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