truck driver

recruiter

customer service representative

logistics coordinator

recruiting specialist

Mast Trucking

I came in off of a training program ad I saw on Facebook. At the time I was struggling for money and desperately needed to seek a job that could cover my bills.

At first I had applied and accepted the job offer purely for selfish reasons. I needed to pay my bills and honestly; at the time, I didn't think I would enjoy trucking. I thought it'd be just an other job that I'd hate but needed to stay at to pay my bills.

I'm so VERY happy to say I was dead wrong. This company is the BEST company I have EVER worked for. I NEVER in my life thought id have a job that I thoroughly enjoyed.

I can't think of any negatives so here's all the positives I've had in the past 2 years working for this FANTASTIC company:

•They treat drivers like family.
•Dispatch is super efficient and kind.
•The owners and all of the actual Mast family are super sweet.
•You feel like a human here rather than a number.
•Excellent Benefits
•Flexible Scheduling
•Great Maintenance Team
•Newer Fleet
•Always kept busy so pay is great
•EXCELLENT High-Standard Training Program
•Trainers are excellent at their job and dont sugarcoat anything
•Weekly Pay
•Home Time
•Solid Milage rate
•Everyone is super kind and understanding if a situation occurs
•Actual acknowledgement of good performance
•The sights
•The flexibility with routes

Honestly i could continue forever. All I can do is sing this companies praises. A lot of trucking companies treat you like a number. Not Mast.

Is trucking for everyone? No of course not, but if you have even a sliver of interest in trucking as a carrier, Mast Trucking is the way to go.

Heck I love this company so much I literally reinstalled Indeed just to share this review, I feel it needs to be told. 

I've worked a lot of jobs prior to Mast but now I dont see myself ever moving away. The company is just that good.

I will start out with two positives, the only ones really. Their trucks seem to be well maintained for the most part and they have a pretty good safety rating.
Beyond that, his company is lacking in many areas. 
Management consists of family members and their "buddies". Most seem clueless and are rude and disrespectful. Two of the three instructors I had contact with were totally unprofessional, crude and totally lacking in people skills. They were disorganized and were not familiar with   a good deal of the classroom related aspects of the training. Two of them would simply say things such as "This is pretty new and I have no idea what it does or how it works" and just move on to the next topic. It didn't instill a lot of confidence in them for me.
All in all, I would be very skeptical if I were you in believing a single word on their website and the fluff the recruiters will try to ply you with. This company does not in any way respect their employees and will pay you peanuts for several months, my guess is to make up for the huge turnover and poor retention rates they have.

Right from the get go if you are looking to obtain your CDL, mast offers an amazing training program. If you have the willingness to learn and listen to the instructors they will train you to succeed, upon completion of the 4 week program you will have your CDL and go out with a veteran driver for 11k miles and get some much needed knowledge of the real world and real world scenarios while behind the wheel. After that step is complete you will then run with a teammate of your choosing for the first 50k miles, after that you are able to go solo. Overall a very nice company to work for. Driver managers are very personable and you are treated like family there. If you are a go getter and like money, they will feed you miles like no tomorrow

The instructors here are amazing and fun to be around. Youll no doubt learn what you need to learn. Management...not so much. To your face they are primarily nice. But you find out from fellow students that they arent as nice as they seem. Theres also a LOT of secrecy from management. We felt left out of the loop on a lot of things often having to rely on pieces of information from fellow students to understand what to expect. They also promise when you go on the road with a trainer you'll be home every weekend. Then they change it to you'll be home at least once during those 4 weeks. All I'm saying is their turnover is high for a reason.

It started out awesome. After a year they cut miles and you found yourself sitting around. They seem to want to be a big chain company and you can tell they're heading in that direction. You're rarely given the opportunity to make more than your bare minimum salary. This wasn't the case in the beginning. The head of ops is a liar and also rude. He'll cuss you and call you a liar when he should maintain professional bearing. Don't worry he'll call to apologize when you put in your 2 weeks notice. Even after being respectful and putting in a notice they cut your salary for the last week and just pay your mileage. I should've just left. I wouldn't recommend these jokers to my enemies. 

Mast gave me the opportunity to obtain my CDL through their training program which i am grateful for. You are paid from day 1.  Difficult at times with the long wait times for loading/unloading and no compensation.  Once you drive 100000 miles you can choose from many payplans. They do have a guaranteed mile plan (2200 miles) which i would recommend because a lot of weeks you won’t get 2200 from the amount of time consumed in docks.  They do have a decent amount of drop and hook locations. Good company to train with. 

It's a good company, but it's a tough job. They push you pretty hard and they aren't shy about it either. They keep pushing and if you make a mistake the safety department will have you in for counseling. The safety counseling is done by folks that aren't drivers. Go figure.  It's hard to have any sort of a life outside of that truck. They pay well, but the health insurance is awful.  It's a good paying job, but a thankless one also. They are a fast growing company so moving into operations isn't an impossibility if the right people like you and you're a good boot licker. 

I was hired for 5 days on and 5 off.  I made about 40K a year, not 50K as advertised. Older Kenworths bothered me but supposed to get newer Freightliners. Sleeper Curtains looked dirty in almost all of the old trucks. Bed was great in Trucks. Drove lots of Pennsylvania, The first 3 months they break you in gently and then it gets really hard multi loads in hard to back in places, forced to wake up during sleeper berth period for unloading at 3AM often at warehouses. Overall, a good company.

What is the best part of working at the company?
Owner, staff, flexibility, shop


What is the most stressful part about working at the company?
Honestly, nothing is stressful, Mast is pretty laid back, as long  as you do your job you'll be good 

What is the work environment and culture like at the company?
Very chill, laid back, family and dog friendly oriented 

What is a typical day like for you at the company?
Get up pick my loads and deliver them..... pretty cut and dry

I do feel that the culture at Mast is great, however during my training I realized that I do not like going over the road. I started with certain expectations that I could be home weekly but with my trainers schedule, I realized that that wouldn't always be the case and I didn't like making plans with my family and friends and spur of the moment having a schedule change by dispatch. That is not fair. 

Top Job Titles	Average Salary
Truck driver 16 salaries reported	$74,063 per year
Recruiter 2 salaries reported	$62,500 per year
Customer service representative 9 salaries reported	$16.50 per hour
Logistics coordinator 2 salaries reported	$45,000 per year
Recruiting specialist 2 salaries reported	$55,000 per year

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