restaurant manager

food runner

bar manager

team member

crew member

Master Concessionair

The management at this company is ineffective, unprofessional and lacks the skills needed to lead a successful team . Instead of addressing concerns directly with employees, the general manager chooses to talk behind their backs, creating a toxic and distrustful work environment. On top of that, many managers do not actually do their jobs. They spend most of their time sitting in the back rather than actively leading or assisting employees. Meanwhile, hardworking staff are overburdened without recognition or support. Communication is poor, and decisions are often made without considering employee input, leading to confusion, frustration and tension. There is clear favoritism, and employees are not treated fairly, which creates a toxic work environment. When concerns are brought to HR, they do little to nothing to resolve them, making it clear that they prioritize management over employee well-being. HR is not helpful in addressing concerns, even when serious issues are raised, they are ignored or brushed aside. 

Starting each day at 7am by opening the warehouse door and logging onto the Inventory computer system. printing out list of Merchandise stores need and transferring items to each store. Along the day may have to receive new merchandise from different vendors and organize new items in the warehouse. I have learned how to manage inventory quantities by keeping up-to-date information in the system and putting notes where necessary. All surrounding co-workers have positive attitude about our company and we work together as a team no matter whether stabalized in the warehouse or in the stores, the most important part is the communication we all share. I must say the hardest part of the job is getting paid so little for all the hard work and effort put in each day. The most enjoying part of the job is being able to move around, be flexible and have the trust from our managers to complete our tasks.

What is the best part of working at the company?
Not much to be exact, most of the managers are NOT professionals. I’ve only worked in this company for two months and it’s really sad see managers cutting employees hours just because they don’t like them, also seen managers putting employees against each other. I also witness a mistake on one of my paychecks. The HR manager is negligent and also friend outside of work with most of the managers (where’s there’s no point on reporting if something happens). I also witness one of the managers making an employee feel less. Also witness another manager talking about personal things making the employees feel uncomfortable in first two weeks of hired.

What is the most stressful part about working at the company?
HR management negligent, mistakes on paychecks, unprofessional managers 

What is the work environment and culture like at the company?
Careless, unprofessional, negligent

What is a typical day like for you at the company?
Standing for 8 and maybe 12hrs starving

I love the product and the culture of the background of the company and the vendors. I grew up with hello kitty and it will never grow out of me. From plush to stationary to kitchenware and car accessories, I will always find fun and practical uses for the products. I love sharing my admiration with customers as well and getting to know their stories. 

I have learned a lot from this place as I have encountered many different people from all around the world. I loved that I was able to implement my 4 years of Spanish studied to use in casual conversations with Spanish-speaking customers. 

Further, the management and my co-workers have been awesome, I love my team and if I have to leave for any reason, I would miss them dearly. 

The hardest part of the job is keeping up and maintaining our daily goals when traffic is slow.

The most enjoyable part of the job is finding a connection with my customers and sharing a mutual love for such an innovative product.

Unless you are part of the executive team or a director, you are basically just a body and are worthless in their eyes.

There is a tremendous amount of work for absolutely no reward. 
Terrible insurance and benefits for managers. 

Unless you're a director, manager bonuses are extremely minimal and are not factored off of controllable costs. They are also never paid on time and are usually 2-3 periods behind.

There is absolutely no accountability at the top, so do not expect it at the management or employee level.

Promises are not kept within this company. 
* Make sure that any employment contracts or details are in writing, as this is a huge issue with them. Their HR department is  absolutely horrible and very unhelpful. 

There are very few Pro's when it comes to working for this company  and an extreme amount of cons.

Good Luck 


This company is just about the worst, most inexperienced management team I have ever had the misfortune to work among. HR tolerates abusive behavior from employees (probably because that is who they are), is pretty lazy and slow to respond to major issues and is generally oblivious to the toxic culture that is created by a lack of human resources skill and care. I have heard the regional and someone from upper management talk to my manager like garbage. I don't want to work for a company that is so low. They also pay low, do not offer bonuses and hire managers who are not worthy of the roles. There are so many other places to work for better pay, training and learning opportunities and overall growth where company leaders actually know how to run a business.

What is the best part of working at the company?
They really appreciate the workers
Not only by telling them, but showing them

What is the most stressful part about working at the company?
The people that have been there from day one can be very rude and overprotective of the company or even their positions leaving little room to grow

What is the work environment and culture like at the company?
The environment is really nice 


What is a typical day like for you at the company?
Stay quiet and be to yourself, or end up being bullied by shift managers

What is the best part of working at the company?
The early hours costumer contact And the money.   

What is the most stressful part about working at the company?
Very poor management. Always a scheduling issue and no supplies, due to the lack of experience that  most managers have in this company.  Burgerfi more specific.  

What is the work environment and culture like at the company?
Negative and disorganized anxiety due to lack of direction and staff.  

What is a typical day like for you at the company?
Hectic stressful and no training no appreciation.

What is the best part of working at the company?
Money, free food, free parking

What is the most stressful part about working at the company?
No teamwork, and the favoritism is huge even if you do your job. One time you do something wrong it's a big deal vs the 20 times the favorite does wrong and gets away with it.

What is the work environment and culture like at the company?
Favoritism, favoritism, favoritism 

What is a typical day like for you at the company?
Depends on. Your work ethic. Lazy people it's easy,

Overall, I believe this is a fast-paced and fast-growing company that is full of hard-working and fast-learning employees. In the world of airport concessions, there are new and interesting challenges that arise on a daily basis. It is up to us to remain flexible and adept at handling any issues along the way. The culture at MCA is one I am proud to be a member of and one that welcomes newcomers from any background. Love my MCA family!

Top Job Titles	Average Salary
Restaurant manager 2 salaries reported	$55,000 per year
Food runner 1 salary reported	$19.00 per hour
Bar manager 1 salary reported	$50,000 per year
Team member 1 salary reported	$17.00 per hour
Crew member 1 salary reported	$17.00 per hour

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