sales representative

customer representative

account manager

machine operator

territory sales

Master Lock

Get in, get time cards, handoff with previous shift on priorities, make sure people are doing priority tasks/machines, sign time cards, walk around here and there, dont bother anyone, wait for shift to end, get time cards, sign time cards, and go home - then repeat everyday for two years.  I learned how to be quiet as a supervisor and don't ask people to work almost at all.  The culture with the union was the worst, they protected people that did not work and that is why they closed the Milwaukee plant where lock components were made.  If you ever asked someone to do their job, they wanted a union steward and then told the chief union steward who would scream at you the next day.  They treated everything like it was 1920 and leaders were exploiting people over every little thing threatening grievances all the time.  Was the most unprofessional thing I was ever a part of.  There were also great people that worked for you that would do anything you asked, they were probably what got me thru most days for two years.  I also applied for a job that would have been a promotion, which I did not get an interview and was told I did not have the skills by HR which I felt I had enough and there should have been at least a discussion with the GM.  When I gave notice about leaving for another job that was a step up, the GM wanted to talk about what it would take to get me to stay and wanted to title me higher, increase salary, and some responsibilities.  That just worsened everything. 

-Fast paced, challenging, professional work environment striving to meet internal and external customer satisfaction.

-Recognition drives success!

-Management sets high standards and goals to drive internal and external customer satisfaction.

-Co-workers are highly motivated, team oriented and always driven to meet customer satisfaction.

-Not taking work home to further help the organization. 

-Working with hard working, motivated, enthusiastic, team oriented and think outside the box co-workers to get the job done.

What is the best part of working at the company?
Poor management, Hr is very unknowledgeable, and they are a work work work no care for the employee company

What is the most stressful part about working at the company?
management tries push push push attitude and no care for employee

What is the work environment and culture like at the company?
very unsocial, unfriendly and constantly watching over cameras or sensors on machines to keep them running

What is a typical day like for you at the company?
unfriendly and very stressful. bosses hovering over employees. discrimination and unfair practices. makes very uncompromising and lack of advancement

Master Lock is a great place to have a steady growing career and a chance to enjoy the work that you perform. Co-workers are friendly and any questions asked will be answered and they will be glad to give a helping hand if needed. Master Lock also have incredible maintenance technicians who are great at the roles they have and are very patient. I would recommend Master Lock to anyone that is looking for a great career and posses the skills the company is looking for.

The new middle management in the call center is discouraging and not supportive. They are lazy, do lots of delegation and have short fuses. Lots of inconsistencies with expectations, what is expected from one person is not expected from the next. Lots of lazy people in this call center, particularly those employees who are favored by management. 

But the enjoyable part of the job is nice co-workers and executive management.

What is the best part of working at the company?
This was a great place to work until the parent company took over and started to take it apart.

What is the most stressful part about working at the company?
Waiting for the next reorg. They seem to occur every six months.

What is the work environment and culture like at the company?
Hybrid (from home) two days a week. In office is in a nice, but nearly empty, building.

What is a typical day like for you at the company?
Trying to explain the basics to the the non-Master Lock people that have replaced Master Lock manager during the most recent reorg.

Master Lock is recognized around the world as the authentic, enduring name in padlocks and security products. Since our founding in 1921, we have worked hard to earn and maintain the trust of our customers by delivering on our promise of strength and quality and by continually setting new standards for lock design, application and performance. As the largest global manufacturer and marketer of padlocks, we continue to build our founder’s passion for innovation, quality, and compelling value into our expanding lines of security solutions. Master Lock is a part of The Master Lock Company.

If your looking to advance it don't count on knowing exactly how to do it. Master Lock is growing and as a result a lot of the important communication can fall by the wayside. If you have the time to wait for them to get it it right (the co-workers can be awesome, the pay and benefits are good) hang in there. If you aren't comfortable with not knowing what's going on as it concerns your own advancement move on specifically if another opportunity presents itself.

Make sure you leave your pride and your feelings at the door because its about money and progress here. If this company showed how much they cared for their employee's then this company will for surely rise higher. Treat your workers for what they are doing for this company and that's contributing the labor that makes the billions of dollars that this company makes.

A typical day at Master Lock was working on the machines and repairing certain parts as needed.

I gained a great knowledge of repairing large production machines.

Management was tough as needed because you had to follow all safety guidelines. They wanted to ensure no one got hurt. The co-workers were nice.

The hardest part of the job was not knowing if your job would move to another country.

The most enjoyable part of the job was successfully meeting deadlines and breaking records.

Top Job Titles	Average Salary
Sales representative 24 salaries reported	$68,750 per year
Customer representative 2 salaries reported	$17.79 per hour
Account manager 10 salaries reported	$102,850 per year
Machine operator 16 salaries reported	$21.90 per hour
Territory sales 15 salaries reported	$90,000 per year

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