assistant manager

store manager

sales associate

associate manager

stylist

Maurices

Work-life balance
They won’t ask you to cover for people they will just change the schedule and not say anything till the last minute. It’s a toxic work environment and you bring home the negativity from work to your home

Pay & benefits
Pay is lack luster for the amount of stuff you have to put up with.

Job security and advancement
Oh believe me you don’t have to worry about job security, they basically hire anyone and don’t even train them or leave training to stylists and not managers. Only cool benefit you get is 40% discount on the clothes.

Management
The management of this company is absolutely horrific. They literally pile everything on to the people “below” them and blame the stylist for everything instead of owning up to things. They lounge around and leave you to do all the work and when you ask for help it’s “I’m busy, or I’m on break, or “don’t bother her while she’s on break”. Maurices management sucks and the company should really look into that.

Culture
The culture is toxic. Managers basically threaten you if you don’t get a certain amount of credit cards or loyalties during the week. Managers yell at you and talk down to you as if you’re not wanted there. They make really rude and hurtful comments about the stylist and they pile all the work and stress on the stylist instead of helping and pulling their weight and making things equal and fair.

Overall
I started working for Maurices feb 17, 2020. When I first got there everything was fine. The environment was calming nothing too stressful. In august, we hired a new 2nd assistant manager. She came in and pretty much nittpicked everything we did. A month after her being there she put in her two weeks. On the day she was set to be removed from the system. Our store lead was fired. No one from the district told my team what had happened and what was going to happen. The next few days, almost everyone quit except for me and two other girls. When we came in after everything had happened. The manager who was leaving was there and she stayed instead of leaving after her two week notice. She ran the store with the help of other managers from other stores. It was a really rough time because there was only 5 of us. However we stayed through it. During that time the assistant manager was often rude and threw shadey remarks and comments towards us and often put a lot of stress on our shoulders while she took it easy. Eventually we got some more people in the store and even got  another store lead and another assistant manager. However during the time of hiring, I was the one training everyone. They threw these new hires onto the floor without any type of deep training. Those girl however did the best they could and a lot of them did quit there first two weeks there because of the lack of training they received from management and because of the way they were treated. I was often having to run the store on my own even with managers there because the managers were not trained and didn’t know how to do have of the store operations so I was basically running around with my head cutoff trying to help everyone get settled in with no help from my assistant manager who had stayed on board. Towards the end of my employment, the managers were becoming mean and nasty and always saying rude things to us. They made the work environment hostile and uncomfortable to the point where some people would go home crying.  The day I quit, I was asking for some help and one of my managers told me how about you walk around and figure it out yourself and then proceeded to laugh at me and the other managers laughed at me too. I stayed there through all that craziness just to be treated like that and after that incident I quit that night. Maurices is a terrible place to work. You are not appreciated, or valued there. The management is horrible and lackluster. The stylist I worked with were sweet however and if the managers could be like that then maybe it wouldn’t be such a bad place. Multiple people have quit in this past week alone and they are now back down to a team of 5 and it serves them right. They need to learn to talk to people with respect and start doing things properly. I would definitely not reccomend you working at maurices

If you're not one that enjoys heavily dealing with people, this isn't the job for you. Maurices is an extremely customer oriented company. They take customer service to a whole other level. They train and expect you to greet EVERY SINGLE person that walks into the store. Any person of any age or gender MUST be greeted. Not greeted in a simple "Hi, welcome to Maurices!" while standing behind the register, but in a more "personal" way, approaching the customer asking what brings them in and how you can assist them while letting them know the weeks sales. This results in two types of customers you'll often be dealing with: Ones that have grown accustomed to the special treatment and you'll often feel like they expect you to wash their feet and kiss their behind OR ones that will be extremely turned off and feel like you are pushy, often upsetting them and causing them to be unpleasant to you or leave. While I think great customer service is important, Maurices makes you feel like you're a true slave to anyone that walks in the store. You are NEVER to tell anyone no EVER.

Maurices also trains you to be a personal shopper for the customer's you are assisting. That means following them around the store helping them dress for what they desire (funeral, date night, etc) while getting them a fitting room. Once the fitting room process has started, you are to check back in with your customer every 5 or so mins to offer a second opinion or any other assistance if needed. This is done so because the company wants you to convert every person into a sell. You are personally held responsible for the days conversions during the hours that you've worked. 

During my three years working here, I felt the company didn't have the best operational methods. Sale changes were often at random, signage would only be thrown away when directed by the company which was hardly ever resulting in a mass collections of signs to dig through. Not only that, they produce multiple signs of the SAME sell, sometimes just different colored. If you found an old blue sign, but the current sell calls for it to be the updated pink version, it must be the pink, no questions asked. Markdowns, while often the same day, were a little too frequent and could be quite time consuming. As a manager, you open the store by yourself in the morning and usually don't have anyone with you until the afternoon. It can be quite stressful having to do EVERYTHING by yourself until the next manger arrives. The store layout and set up changes were also dreadful and happened at least once a month. 

The company also implemented a process were online orders come in and you must find the items, package them, and ship them. Sometimes you'd receive the order because the system thinks you have the item when really the item might be in the backroom damaged and not sell-able.

There are usually four members of management: Store Manager, 1st Assistant Manager (both full time), and two Assistant Managers (part time) The two part time Assistant Manager positions are nothing more than Key Holder positions. Their sole purpose is so the two full time managers aren't always opening or closing the store. Usually the SM will schedule themselves and their 1st to open leaving the two AM's to close. With four keys to the store, there should easily be a fair rotation of nights and weekends among management but their usually isn't. Schedules aren't suppose to be "set" but they usually are. 

All in all, Maurices isn't a terrible place to work while you just need a part time job. If you absolutely love retail and giving extreme customer service, full time would be right for you.

-Let me start by saying that I've had MANY different jobs, and this job out of 10 or so is the worst job I've ever had. From the very beginning it was nearly impossible to even get this job, I called over and over again only to have the manager consistently blow me off by saying she'd call me back (which she didn't). A few months went by and I was still desperate for a job so I called back and SURPRISE! she still hadn't hired anyone. 
-I originally applied for assistant manager since I am a about to graduate college. I felt that a college education was good enough for that, especially since I had majored in fashion merchandising/management… you'd think that was relevant. Oh no, a college grad was only worth a sales associate job. From the second I actually began working there, I was the odd person out. No one in that store, neither management or coworkers, made the effort to include me. 
-Also I was hired on the notion that I could work as much as I wanted and could also have my hand in many different aspects of the store. In reality I was working 15 hours a week, folding clothing and emptying the fitting rooms. 
-They expect you to suffocate the customer into purchasing things they don't want, they want you to shove credit cards and take ten cards down the customers throat. Sorry but I know personally when I'm shopping I'm trying to relax not be consistently hounded by sales people. 
-If being forced to suffocate the customer wasn't bad enough the backstabbing will really get you. If you actually do take the time to follow the customer around the store for an hour, you better make sure you're the one who rings them up at the cash register. Otherwise the other associates and EVEN THE MANAGERS will steal the sale right from underneath you. Since it's a "sales" based environment each sales associate has an assigned sales amount for the day and if you don't hit that number its "the end of the world". Can't imagine how a sales associate is supposed to hit that number when the coworkers and superiors are stealing sales left and right. 
- I tried to express my discontent with my position and see if I could pick up some extra responsibility and basically I was told that I couldn't because I didn't have the experience. When I asked how my college education wasn't good enough experience I was told that a college education didn't matter in this company and to suck it up (this came from the assistant manager). 
-In the end it got to the point where I dreaded going to work so I quit to focus on my studies. I submitted my 2 weeks notice appropriately and made sure to utter no ill will to my manager. All I got from her was an escort out of the store that very minute and a job review to my college advisor saying I was the worst employee she ever had. 

I WROTE ALL THIS AS A HEADS UP TO ANYONE CONSIDERING THIS COMPANY, DON'T!!! THIS IS THE WORST COMPANY YOU COULD EVER POSSIBLY CONSIDER TO WORK FOR.

Typical day at work- it’s an over-all easy job just helping customers and working  on the sales floor. As a manager there is a lot more work to make sure employees are doing what is asked and keeping us on track for goals, but they also train on how to do that in the best ways. 
I have learned so much about myself and have really grown as a manager and can now do so many different things leadership wise because they do take the time to train you well. Employee wise you learn a lot of sales skills and people skills it’s a great resume builder. We learn tons about fashion too! How to build outfits, the best things to put together etc. 
Management- is usually pretty good over all! It’s easy to know goals and we all are held accountable for ourselves. One complaint is that when our store leader in my store  is stressed or having a bad day EVERYONE knows so that can be hard sometimes. But it’s not all the time, they do really all do their best to make it a fantastic place to work. 
My one big complaint for the company is -It is not a sales jobs in the least bit and the company does expect you to go above and beyond to sale credit cards, clothes etc, but  there is not actual incentive to sale. As well as that there is a dress code, they make you spend your personal money for it, we have to be consistently in season so that means you do have to spend a decent amount of money to stay in dress code. 
Culture-they do treat you well, some drama here and there of course but it’s really not a bad place to work as long as you try to do well in your job.They are very much a feedback based company as well so it’s nice to know where to improve! It’s a great job to learn about fashion as well. 
Hardest part of the job-honestly it’s such an easy job, really it’s just retail so if retail isn’t for you or you can’t take criticism/feedback for what to do better that can be really hard for certain people. There’s always a hard customer here and there and just the usual work things that make working rough but over all 8/10
Most enjoyable part- the team I’m on is great it’s like a big family. We are all here mainly to just have a good time and have fun with our customers! Very lax on good days and it’s just fun to build outfits and learn new things- it can be addictive to buy stuff to so you just gotta be careful hehe. It’s an awesome job for goals and being able to grow personally as well. 

If you're not a pushy salesperson this probably isn't for you. You are to greet customers as they walk in by striking up conversation such as asking them what they're up to today, are they just coming from work, what are they doing this weekend, or compliment something about them. I've worked in retail for many years and find this to be an odd and overbearing way to greet someone right as they walk through the door. Typically a simple hello, how are you? What can I help you find today would suffice. Then, you are to talk over the walkie and tell the rest of the staff on duty what you learned about that customer. I was slightly horrified as one of the managers announced to the rest of the staff that the customer she had spoken to confided in her that she recently called off her wedding and was doing some retail therapy. I highly doubt that customer wanted that to be announced on a walkie to the rest of the staff. When starting a fitting room for a customer you are to take the items they want to try on and put them together as outfits. Then you are to grab additional items that make sense with their items and put them in the fitting room for them to try on as well. It's one thing if the customer wants  help putting together an outfit but to just throw some items of your own choosing in there without asking to force them to try it on in a desperate attempt to sell an extra item is a little much. I know as a customer myself I barely want to try on the items I've chosen for myself let alone a bunch of items a pushy sales girl is trying to force me to buy so she can make her sales goal. In my opinion THIS is part of the reason retail stores are dying out. I don't walk in a store wanting to tell my life story to the person greeting me or answering a bunch of questions about what I'm doing this weekend, or where I just came from, or where I'm headed after this. I don't want employees to try to sell me things I don't need or bug me to sign up for a credit card for their own benefit. This is partly why so many people shop online, I wish stores realized this. Its less of a hassle. There's a fine line between customer service and being pushy and annoying. If you're a pushy salesperson this job is for you.

A typical day at work for me, since I was a first assistant manager, was selling and giving great customer service to every customer who walked through our doors, and after awhile giving the other sales associate working with me an opportunity to sell as well as I did some tasking, mainly visual tasks. I would process freight, re-work departments in our store, dress mannequins, complete POVs (Point Of View, our visual guides for how our store was to look), etc. I would oversee register and customer service execution, making sure all was being done according to protocol and that the associates understood the whats and whys of running the store the way we did. I also took time in the back room to audit the Sales and Documentation Envelopes we completed at the end of every night, making sure there were no register, training, or loss prevention issues. If there were any problems that arose, I would take care of it accordingly. I invested in a self-driven management training program, also. This taught me things like making schedules, recruiting and hiring, investing in the community, running every little bit of a store, etc. I learned much about managing a business through this training; I was basically the store manager when my own manager wasn't present. Our store environment was a good one, being one that supported open communication and feedback. I tried to make it as positive of an environment as I could. The hardest part of the job was time management, since we had so many things to do all the time, and there was never enough time to complete the tasks, so we had to constantly prioritize and delegate. The most enjoyable part of the job was knowing I was relied upon, like the "go-to girl" of sorts; people came to me for questions, advice, and I was given a lot of the load of running the store because I was reliable and I was good at it.

This is perfect for any high school/college student looking to dive deeper into fashion, and help make women feel awesome in the clothes they wear! The staff at the Cape Girardeau location are like family! They always check on you, cover shifts when needed, and give you constructive feedback to help you grow. 

For Stylist, a typical shift is 3 to 3 1/2 hours. These are usually closing shifts depending on availability. You place all of your belongings in lockers designated to each stylist in the back, grab a headset, and wrap in with your manager about sales and tasks happening. The customer is the main priority. During your shift, you are to help the customer form new outfits together, give different suggestions, and style her! Maurice’s has a boutique like service with the one on one experience. 

Management are always there to encourage stylists to style and help the company. Sales targets are made, credit card applications are important, as well as filling online orders.

I have learned to step out of my comfort zone with this job. When I first started as a stylist, I didn’t have a great fashion sense and didn’t like the idea of greeting customers at the door. After a few months, it grew easier. The customers that walk in are super sweet. They love the shopping experience, especially having someone to style them. 

The most challenging part would be the hours, especially as a stylist, and some work load involved. With hours, you may work 12 one week and 4 the next. It just depends on payroll. With the workload, it is mainly freight and packing orders in addition to focusing with customers. 

The most enjoyable part would be interacting with customers! Our customers love a good shopping experience especially when they can leave with a whole new wardrobe!

Working at Maurice's for many years initially offered an exciting work environment, but the arrival of new management triggered a series of challenges. The team dynamic shifted to an exclusive "my friend and I" atmosphere, disrupting unity. Erratic scheduling and excessive late hours became commonplace, affecting work-life balance for the managers and stylists. The new store leader's tendency to criticize emotionally during meetings and engage in workplace gossip created tension and discomfort. Furthermore, the store leader's attempt to befriend stylists outside of work blurred professional boundaries, leading to favoritism and a sense of unease among employees. Gossiping and drama occurred between  30+ year olds (who anre supposed to be managers) and high-schoolers, which was inappropriate beyond measure. This shift in leadership style compromised the morale and productivity of the entire team. Issues extended beyond interpersonal dynamics. The back room, laden with fire hazards due to scattered freight boxes, not only compromised safety but also infringed on the designated lunch area. Neglect of cleanliness and proper procedures added to the unsanitary environment, contradicting Maurice's commitment to professionalism. In contrast to the brand's global reputation, the Poplar Bluff store faced a decline in standards under the new leadership. To restore Maurice's core values and principles, urgent action is required. Providing further training to the current store leader or appointing an experienced leader from within Maurice's is essential for fostering a positive and enjoyable workplace for all employees. This step is crucial not just for the well-being of the team but also to uphold Maurice's brand image.

I rated this job a three simply because of management… and I was on the management team!! Management was way too focused on making money to care about their employees. At the end of the day if you want your employees to sell more you need to keep the morale up and at this location it was always low. Never celebrating the wins but always asking for more. Give them an inch they take a mile. It’s okay to expect your team to do their job but criticizing everything they do and micromanaging them is not the way your employees are going to show up to work everyday excited to be there. And do not get me started about their dress code! Working in fashion is supposed to be fun and a way to express yourself. However, this location always talked about their employees outfits (which were never out of dress code) and how they were not “best”. When an employee would come in for their shift the manager would ask if their outfit was “good”, “better” or “best”. I have a problem with this because fashion is subjective and someone’s “best” isn’t going to look the same as another persons. If an employee was truly wearing something inappropriate I can see this as a problem but never were the outfits inappropriate or out of dress code. It was just another way the manager wanted to micromanage the store. As a manager myself I know I was not perfect but I wanted people to feel welcomed and encouraged when they worked with me. I felt that by not constantly speaking on the radios or telling people what to do I was labeled as a “bad manager” and maybe I was, but the numbers for my sales report didn’t show that so take that as you will. I just didn’t micromanage and trusted my team and they trusted me. Overall, I really did love my actual job title and the responsibilities that came along with it. My coworkers were great and the relationships I made their are ones I will never forget. 

When I was hired on with the company I was told I would be Abe to work 3 weekends and then be off the 4th, which I was. I was also told that I would be able to have every other Saturday off by 3-4 being a single mom and having my young child every other weekend. Well that stopped soon and when I asked about it nothing was really done. The store manager and I also discussed and agreed that I would be able to close the store Monday and Wednesday nights because my child was with her father and that I would be able to be off at least 1-2 nights off by 5 so that I could go get her from day care and not have to rely on my parents or someone else to get her. Well I was never off at that time and I was always changing my days around because I was getting scheduled different nights. Yes I get that being in management your schedule needs to be a little more open, but that what we agreed upon when I was hired and the new store manager took over. When I was told that she was no longer going to be working with my schedule it was time to rethink. I gave my 2 weeks notice on a Saturday morning in which the store manager was fine with only to come to find out 4 days later that they don't accept 2 weeks notices?! What company doesn't do that??? I was really disappointed. Overall the girls that was on my team where fun, management needs to be train a little better as the store manager wasn't even in a full time or first assistant position when she was hired in to take the store manager position  nor was she 301 certified. She was a part time manager. 
I was told many different time I was going to get my 101 certification that didn't happen
 Breaks went from 1 hour to 30 mins which isn't long enough when you are working 8 plus hours 
Management tracings were non existent when they were supposed to be monthly

Top Job Titles	Average Salary
Assistant manager 168 salaries reported	$16.61 per hour
Store manager 28 salaries reported	$24.10 per hour
Sales associate 42 salaries reported	$12.23 per hour
Associate manager 18 salaries reported	$14.46 per hour
Stylist 36 salaries reported	$12.14 per hour

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