property manager

manager

maintenance technician

leasing consultant

administrative assistant

McCormack Baron Companies

I have had bad experiences with HR departments but this company was by far the worse. This is rather off putting considering I have met in person several members of upper level management during my almost five year tenure here. The company area managers, CEO's and CFO's are very pleasant, professional but they don’t really help when concerns are presented with the Human Resources department which signifies a level of integrity for the brand, mission and values of McCormack Baron. I enjoyed working here I can say. I came in with experience and certifications before my hire date but managed to take a plethora of other accolades, managerial experiences and cultural/technical skills with me. I chose to resign from this company as there was no room for growth and I had more than three stressful and unprofessionally non-empathetic issues with human resources. For a mother who was dealing with post partum and a medical impairment verified by a medical specialist; this department added to my stress and also confirmed my discouragement in a successful employment process if I were to stay as I was wavering the decision months before I resigned. I had the minimum salary increases in over four years that I have ever received in all my past places of employment but my evaluations said the opposite. I leased units at a market rate level dozens and dozens of times as well as PHA units without error solidifying funds for fiscal and monthly balance quotas that needed to be met. When I would get my evaluation, it would justify a reasonable increase but to no avail because upper level management only approved the minimum of increases for employees who are actually on the front line with this company. I was pregnant and still being exposed to residents and the public who could have (and have) been exposed to Ovid-19. While measures were assessed to try and cultivate a no contact policy, we still had to interact with people when they would come in to complete a lease renewal, new lease up or tour. Stressors for sure. During my leave of absence, my paperwork was efficiently processed by my supervisor but when it came to disbursement, I had to wait an entire pay period twice to receive my disbursement. As the delays occurred it put me further behind in my household financial responsibilities. (Increasing my stress level while eight months pregnant). I also was informed by a human resource associate that she just FORGOT to submit my payroll. She literally stated she had no reason, she just forgot. Meanwhile, my bills are adding up and I suffered with fees accruing due to delayed payments of the bills. No apologies from this department. When I returned, issues accrued even more as I was informed two months post returning that my Christmas payroll check would incur a medical deduction which should have been come out of my checks months ago when I returned. I had to fight this situation tooth and nail just to get a decent payroll check for Christmas for my kids (one being a newborn at the time). More stressors. Still no apologies. Only correction reasoning from the human resources manager who insisted I was responsible for the payments *which I never denied) but then further made me feel it was my fault their staff YET AGAIN dropped the ball. Overall, my experience with this company on the front line level was great and I would not trade any experiences with my home team especially my supervisor. However, human resources have made a lot of former employee’s exits unpleasant and now in hindsight, probably necessary. Who wants to deal with constant inconsistencies, low morale, no integrity and blatant unprofessional courtesy or empathy? Yet, I thank this company for the experience and enjoyed the front line employment experience. I have worked since I was fifteen and bu far this company's HR department was by far the worst. Lacked integrity, professional courtesy, efficiency & failed to uphold the company's mission and core values.

I worked in a small office with a very talented leasing agent and a property manager and asst. manager who had been friends for decades and more than happy to promote the other when the time came. When I was brought on as a temp I found that the work environment was very competitive and that my work as a new hire was constantly compared to the agent who had been there for a year. I found the work culture a bit cold and insensitive which was a let down after being told my management that our team tried to treat one another like family. The work is fast and interesting when you have a large number of people you are assisting in finding a home or working with resident concerns. I began work at my office during the pandemic so the my day to days were mostly filled with office busy work and phone call answering. While the work can be dull it is very rewarding getting to work so personally with your prospects and residents. Unfortunately a small office will know quickly if they want you to be a part of their family and during my time as a temp I was constantly told by the office that they had no idea of when my contract would end even though I was asked every few weeks if I was sure I liked the job. Never being particular praised when doing the job but often derided by my coworker and the management team, the day to day became a bit nerve wracking. While being a leasing consultant is fun I feel that the smaller offices do have issues with competitiveness, deriding comments, nepotism and general poor work morale. I would enjoy working for McCormack Baron again, but I do think I would prefer working somewhere where the decisions aren't made by such a small group of people who have worked together for decades and have had their own guidelines and have done the job their way for so long that they don't welcome questions or concerns from the new people or those they see at the bottom of the totem pole.

McCormack Baron seems to try hard at the top, but the bottom slack. The area manager I worked for was rude, snotty, and ineffective. I worked as an APM for roughly 7 months with no general manager. I worked 6-7 days per week, and often overtime. Sure, I got paid a bunch for all the overtime, but asking for a day off was like asking a new mom to sacrifice her baby. All I had with me was a temp leasing agent, actually 5 because they were ineffective. 

I requested to be promoted as I was already doing the job and was told no, I had to be there for a year (but was still expected to do the PM job). When I put in my notice, the area manager treated me like we were 12 and I "broke-up" with her. Immature texts and attitude, and undeserved anger. During my time there, I saw my office more than my fiancé and brought the property to almost no delinquent recertifications, while increasing occupancy, decreasing delinquency, and improving our relationship with vendors and the LHA. None of this was appreciated not rewarded. Since I've left, there is exactly one person who was there between the two Lincoln properties who is still there. Turnover is high because you are expected to do all this with little daily help and no reward. This is two properties who lost everyone but one maintenance guy at the other property. 

Also, after I left, the leasing agent- who was there for a little over a month -got promoted to my APM position. What happened to the one-year rule?

Bottom line: tax credit is enough of a headache; don't add to it with a poorly managed company who can't keep staff, and are constantly hiring new people just to have them quit. We learned so you wouldn't have to.

When I left, this company was dominated by a few longtime players who would do anything to maintain their positions, especially after the founders began to retire and move away.

With few exceptions, they do not care about developing their people, promoting from within (or at all), or giving people much of a reason to keep coming back except to collect a paycheck. Voluntary information sharing is low and you're a fool if you don't watch your back every moment.

Compliance department?  Overworked with no end in sight. Management acounting? Two dozen people afraid of being dismissed for any infraction, real or otherwise. Job cost accounting? Prima donna project managers ready to jump down your throat in a heartbeat.  Management admin?  Never-ending backbiting and backstabbing  (average life of a receptionist, 3 months)  HR? Tight ship, tight lipped.  Property staff so undertrained they might as well be random folks off the street. IT perpetually frozen, both in hiring and in project movement.

The core values the company was founded on (improving living conditions for the poor) are solid and noble. It's all about counting those beans now, though.

Typical day at work:  busy everyday, either filling in from employee's, seeing clients with additional issues or seeing landlords, or sitting in hearings.  The job itself was a hard job but the results produced made the job well worth the hard work.  Learned from management:  As an employee working with upper management is hard, the reports were very easy and the work load was not a problem but sometime upper management would not listen and sometimes it felt as if your opinion did not matter.  The co-workers on the job:  was like family we worked very well together.  As a manager:  I learned how to communicate with staff, I also learned how to listen to the concerns of my staff and clients that I served.  The hardest part:  was trying not getting to involved to the point the it made me sick feeling sorry for me doing my job.  The most enjoyable:  was making sure my employees was happy and the clients I served.

What is the best part of working at the company?
The residents are the only thing great about working for McCormack Baron.

What is the most stressful part about working at the company?
There is zero communication between management and maintenance members. There is no training and you are not given the marketing materials you need.

What is the work environment and culture like at the company?
Hostile, constant bullying and extremely stressful work environment. 

What is a typical day like for you at the company?
Getting yelled at by residents because their maintenance issues are not resolved in a timely manner. Management allows bullying between coworkers. There are no standards or protocols followed. Everyone is treated differently and only certain rules apply to certain people.

it's crucial for managers to actively engage with their property and residents. Walking the property allows managers to observe conditions firsthand, identify areas that need improvement, and connect with residents on a personal level. This visibility fosters trust and open communication, enabling managers to understand the community culture more deeply.When residents see their manager actively involved, it creates a sense of accountability and encourages them to share their concerns and suggestions. This proactive approach not only helps in addressing community issues but also enhances overall resident satisfaction. By prioritizing visibility and communication, managers can build a stronger community and implement improvements that reflect the residents' needs and desires.

Working at the front desk allowed me to be the first person to see and  the first person to be seen. I enjoyed that I had the opportunity to make someone smile if they were having a bad day. Overall, I learned how to master having to multi-task by greeting people at the desk, operating six different phone lines, and operating on the computer at the same time to name a few. We all had to have good communication with one another in passing information do to the fact we had a 24/hr. staff. The hardest part was handling a call when not given proper information however, never stopped until it was solved. The most enjoyable part of job was meeting and/or conversing with people in person and/or on the phone.

It’s a very stressful environment, you can’t get anything done on a daily basis. The work load is ridiculous for one leasing agent. One leasing agent does every lease and takes every tour. You don’t get commission on all leases which was never explained in the interview. Paper work is ridiculous, the online trainings are never ending. Speaking of training, you do not get any individual training you are expected to understand everything over a web based course that you can’t get done because you are constantly bombarded with calls, walk ins etc. This company is very micromanaging and have no support whatsoever from anyone. The pay is terrible. So if I’m being honest, it’s very stressful here with no work life balance. There are no perks of working here. By far the most stressful place I’ve ever worked.

A typical day working for McCormack Baron Ragan was working at a fast but accurate paste, dealing with all types of customers, answering phones, faxes, giving tours, completing applications with prospective's, all while still maintaining regular job duties. I've learned so much from working at McCormack Baron Ragan. I will recommend this busy to any and everyone looking to work in the leasing field. I've worked with all different types of Managers while working at McCormack Baron, they were all so knowledgeable and always helpful. I wouldn't necessarily say it was an hard part working for the company, but I would say each and everyday was challenging. I enjoyed every part of that company from the workers all the way day to the residents.

Top Job Titles	Average Salary
Property manager 1 salary reported	$47,500 per year
Manager 1 salary reported	$38,002 per year
Maintenance technician 2 salaries reported	$21.70 per hour
Leasing consultant 1 salary reported	$15.50 per hour
Administrative assistant 2 salaries reported	$27.50 per hour

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