field service technician

account administrator

hvac technician

business development manager

receptionist

Melink Corporation

Field service managers clearly defined job expectations, and were easy to work with.  Naturally stressful work environment (on and off site).  Was told before I accepted the position, that the company has had trouble finding, training, and keeping HVAC T&B field service technicians/engineers on staff / high turnover rate for the position.  The job demands make it difficult to have a life, outside of work.  This issue is exacerbated by the fact that you're traveling most of the time, all week, by yourself.  Job requires great communication skills, technical skills, and a willingness to only focus on work.  Compensation is good.  Growing company with a bright future.  Management is very transparent.  Over all good opportunity / work experience.  Was let go for issues pertaining to travel and report timeliness expectations.  Before I was let go, my supervisor and I had come to the conclusion that the position was not a great fit for me (due to the travel requirements).

The majority of people here in account specialist roles are amazing.  CEO is great and people are very friendly. You'll love your job as long as you don't stand up for your self. Senior managers will take away your legal right to lunches for meetings, if your hired on as a hybrid position it's all a sudden a "privilege" that you have to earn. With absolutely no real training program besides people showing you how they do it 500 different ways, everyone expects or asks you to do it differently and you must be able to "pivot" to their needs without any explanation.  If you don't operate at 100% within 3 months in busy season and if you ask for an explanation on why your not aloud to take your lunch when your scheduled from 8-5 you will be labeled as "combative".  Not to mention people roll eyes during meetings and make faces when they don't get their way. The national account team is ran by one very catty 24 year old and employe favoritism is very strong as these "combative behaviors" have caused a serious turn over rate that everyone on that team can feel. 

Worked for melink for a couple of years. It was a lot of work. Good hard work if you were doing the work right. But training was nigh to none. A few weeks shadowing someone who typically didn't want you there. Then maybe a week someone shadowing you, maybe not. But this field is so specific, I believe it deserves it's own class course to be done properly and comfortably. I and many others doubted many projects once we were on our own. I was asked by other new techs how to pencil in reports when they couldn't get the support they needed. Training was rough. But if you could learn it, then you just had to be ok with being alone. Which most guys were. While everything was covered from travel to lodge, you had to plan everything. And there was no room for error. They pay very well. And they promote a great culture as far as keeping communication open between everyone. But it's a lot of work with very little learning curve. 

Each day is a new challenge and allows for constant critical thinking.

I have learned so much concerning sustainability and energy Efficiency. 

Management seems to do the best with the available resources.

My co-workers are great. It is more like a family atmosphere.

The most challenging part of the job is how much things change. In one way it is great for you have creative freedom and can implement new processes quickly but the downside is that we change so much that quality, consistently, continuity seem to suffer (once we get caught up or close to caught up - we change things again).

The most enjoyable parts of the job are the people you work with inside and outside of the company- for the most part, the internal and external customers are working towards the same goal they are also very pleasant to work with.

This company preaches its loyalty to its field techs. After working here for a few months and getting to know the techs and the team that supports them ;there were a lot of techs longing for someone to listen to there great insite on feild perspective, but would not speak up do to fear of losing their job. One major problem that made me leave this company was due to overtime pay that was said to be paid on certain days and hours worked. With discussion with management. I decided to put my two weeks notice in and was fired on the spot and left in Ohio with out a plan to get me back to my home state. One of the reasons I took this position was because management said that they put loyalty and integrity first. That is the furthest thing from the truth.

Melink offers a premier service in the Test and Balance industry and its employees are expected to rise to this level of professionalism on a daily basis. While this may seem daunting at first, there is a strong core of extremely patient and knowledgeable people here who want nothing more than to help you succeed. I came to Melink with only limited HVAC experience and due to their complete training program was doing solo field work in under six months. 

Wokred here for 4+ years and the travel is awful as far as the work it's easy T&B. All work and no time for anything else. Reports are graded after completion of a job any errors and you get criticized badly, come on guys we are service technicians and misspelled words can make your awesome T&B job you just worked your butt off to complete ahead of schedule a failure. They need more jobsite checks to grade a technicians work quality than a dumb excel file. 

Glad to be working somewhere else.

If you are just getting started out in this field and have the desire to do this for years to come it would be a lie to say working here isn't a bad and opportunity, They teach you everything there is to know (within reason), and if you have one of the good managers like I did then you will have a decent support system along the way. However. After that. Everything goes off a steep cliff.

It's been a really great ride with Melink and I loved the people I got to work with.  The company has plenty of smart and hard-working team members who want to do well and keep it special.  

The busy or stressful times seemed to come in waves and were usually followed by periods of relief.  The culture seemed to stay connected, even while they implemented a flexible work program after COVID.  I enjoyed my time there and will miss all the wonderful people.

Loved working here. Melink has a culture of inclusion and participation by all. Everyone works with everyone else to help further the business goals. Even if it means making coffee for everyone or stoking the pellet stove in the winter. Leaving was hard but it was what was best for the business at the time. Would go back if it was an option!

Top Job Titles	Average Salary
Field service technician 26 salaries reported	$67,500 per year
Account administrator 2 salaries reported	$46,000 per year
Hvac technician 3 salaries reported	$67,500 per year
Business development manager 2 salaries reported	$72,000 per year
Receptionist 9 salaries reported	$13.94 per hour

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