assistant professor

admission counselor

director

bursar

personal trainer

Mercer University

Low pay and the cultural work  environment is toxic. No, support from higher management on issues with work issues or staff that do the bare minimum. Dealing with political and friend favoritism is constant. The managers picks favorites and upper management only promote friends. It's difficult to get support from the clinical manager who doesn't return calls or emails. There is no room for advancement. During the interview, you'll be told that you'll make a certain amount per hour with a raise after a certain time period, but you'll never receive it. 
Their pay rate in administration and clinical isnt close to other healthcare organization's pay in the surrounding areas that require less work. They dont value their employees as they claim in orientation. They're more concerned with numbers than the workers. The workload is unrealistic, overwhelming and stressful. You'll honestly make more money working full-time at most retail stores. Most of the staff that leave are overworked and burned out. Many in upper leadership needs to be replaced with new leaders who will address long-standing performance that hasnt been properly addressed. Management loves to bring up policy, but they NEVER follow it themselves. The lack of consistency and communication are major pain points. Associates are allowed to get away with alot that are "against policy" if they're close to managers and supervisors. 
The clinical manager and supervisor are snakes with fake attitudes. The health insurance provided barely cover health expenses. HR is also a joke, they're just overpaid paper pushers and not really helping or acting to advocate employee best interests. It's no wonder the turnover is so high.

Compensation for Staff (non-exempt) employees at Mercer University falls well below industry standards, and annual increases are minimal. This creates a challenging financial reality for many staff members and gives the impression that the contributions of salaried employees are undervalued. This is particularly concerning given that the University’s daily operations and overall success depend heavily on the dedication and hard work of these employees. University leadership appears disconnected from the financial strain many salaried staff experience as they work to meet basic living expenses.

That said, the work environment itself is positive, and the opportunity to work alongside supportive colleagues and engaged students is genuinely rewarding. With more competitive and livable compensation for salaried employees, Mercer University could be close to an ideal place to work. Improving wages would not only demonstrate appreciation for staff contributions but also help attract and retain talented employees who are essential to the University’s mission.

A usual day begins with a heavy call volume on a multiple line network. Creating or recieving an agenda to be completed throughout the day. Operating most activities on the computer as well as operating office equipment. For example fax, copier, and scanning machines. Customer service is a crucial aspect of my role, i'm required to assist students, associate professors, and guest in regards to our department matters. 

I perform task of data entry, i'm the first point of contact for potential applicatns to inquire of our education program. I intake basic information and forward Mercer University application materials to initiate the process.

I assist my supervisor that is an Admissions Counselor in the Regional Academic Center for the working adults. My supervisor requires that I have a flexible schedule and to be able to handle time crunches, conflicts, time management, and to be able to work independently.

The word program that I mostly create my expected task in, is with Excel and word. I have to create spreadsheets that are used for various reasons in the Regional Academic Admissions office. I

1) Distinguished, appraised, and integrated multiple sources of knowledge, including research based knowledge and practice wisdom 
2) Analyzed models of assessment, prevention, intervention, and evaluation
3) Actively engaged in empirical research with field instructor, to include research, publications, and peer-reviewed presentations
4) Demonstrated effective oral and written communication in working with individuals, families, groups, organizations, and communities 
5) Evaluated the processes and outcomes of the evidence-supported models of social work practice with adults and their families

Because this was an internship designed to cater to my own professional development and to aid in the advancement of research, difficulties of the job varied but was completely related to the expectations of the work's outcomes.  The staff at Mercer University, Lithia Springs was friendly and accommodating.

My typical day at school or in the office requires building relationships with people.  I do not know a stranger. I build networks of people through social media and once I connect and communicate a couple of times I set up a meeting to meet them at business club in Atlanta.  I was able to build over 60 channel partners holding 6-10 meetings a week for my last contract with a software company.  I love meeting people and networking at various events to build the business. I work alone virtually but I do communicate with coworkers at the office via go to meeting, skype or other virtual software.  We use Meet up or some other technology where we can use our iphone, ipad, pc or just make a voice call. The hardest part is when we need higher tech support and the best part is working and meeting great people! I also love representing my company at events and connecting with the people I have met.

Morale is low at the MLK location.  The clinical manager and clinical supervisors  are biased, untrustworthy and don't care about keeping good workers. The turnover is very high. Their focus is money and not the well-being of their employees or spending sufficient time with their patients. The PCPs at this location don't stay long. Most of the patients feel their care is rushed which c leaves them with no option to find another reliable PCP in the area. Employee support, moral and positive reinforcement is non-existent.  The clinical manager will purposely ignore your concerns and there's no inclusion.  The pay is low with no chance of a raise or promotion. There's barely any communication from leadership unless you're going to be reprimanded or fired. There's nothing good about working here besides helping patients heal. You will feel burned out from being overworked, stressed, and unappreciated. 

I could not imagine a more horrible place to work. 

The hours were awful, the people couldn't be worse. The AD did not even know my name and I worked there for 11 months. There is no real organizational support at all - so if you're sick, be prepared to show up sick. 

Due to them not wanting to hire anyone, I had the "pleasure" to work 64 days in a row ... and did receive a bonus of any sort. 

They preach a "family environment" - but as long as you don't have any of your family events going on. I had to miss numerous family functions, including a wedding - since they didn't think it was okay to miss work for. 

The best moment I had was when I turned in my resignation and quit the same day ... no real need to give a two weeks' notice since it was not like they even showed any speck of respect toward me at all. 

This job was very enjoyable because it allows me to be part of an initiative to improve the living conditions of several surrounding poor neighbourhoods. 

This community involvement provided me with face to face opportunities to gathers many local resident's viewpoints of what was needed to improve their neighborhoods. 

Steps to implement a plan to address these needs were put in a two-year planning process for state approval. It not only involved the community members, it also included the local surrounding churches.

I worked as an admin assistant years ago, so I can only speak for how things were at the time that I worked there... This was my first full-time job and offered me a smooth transition from undergrad and ultimately into grad school. I enjoyed the professional but friendly and somewhat laid-back work environment. I have nothing but good things to say about the Department Chair and other professors that I supported, as well as my colleagues on staff throughout the College. Of course, there were times that I thought the pay could be better, but I still felt valued as an employee more often than not. 

Mercer has a strong Baptist heritage, but is more liberal - blessedly - and has thus broken with the Georiga Baptist Convention. While it tries to reward its staff employees, it previously struggled with finances during a years long period and has yet to be able to make up the salary deficits to the loyal employees who stayed and sacrificed. There is also a significant and unfair difference between family leave policies for staff and faculty. The University tries to live by its ideals in its education of students and other outward facing activities, but its employment policies are sadly retrograde and unChristian. New faculty employees are well treated, and with the exception of family leave, so are new staff.

Top Job Titles	Average Salary
Assistant professor 4 salaries reported	$63,913 per year
Admission counselor 4 salaries reported	$40,188 per year
Director 3 salaries reported	$73,333 per year
Bursar 3 salaries reported	$47,000 per year
Personal trainer 1 salary reported	$35,000 per year

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