systems analyst

systems administrator

senior systems analyst

account manager

account executive

Meriplex Communications

A typical day at work (TAC) consists of  taking tickets and calls(there’s no either or, as i was told initially during the interview there). Sometimes the technicians aren’t told helpful information for clients  until the last possible moment (example: server migrations etc) and consequently lose a lot of time to spend on working tickets for other clients.  For the most part, it was a hectic, stressful environment. 

The stress levels are so high that some of the top performers(who obviously no longer work for Meriplex) got hospitalized for stress related incidents.

There are discrepancies in communication and accountability between departments because everyone is blaming everyone else, where the real problem is with whoever manages those departments. There are a lot of managers who are just petty and throw tantrums when issues are raised to them.

Executive level holds the reins for making decisions  and have the first and last word. and I am pretty sure they don’t even know the direction they’re going, while holding  those reins. Maybe they’re trying to run the company to the ground with their outdated business practices/principles. 

This has been one of the worst, shadiest companies I have worked for. If you are considering working for Meriplex Communications, save yourself from being impossibly stressed and possibly aging rapidly.



I started in 2016 as a systems analyst at a company that was bought out by Meriplex.  That company had a different philosophy of hiring as they wanted highly experienced technicians for every client.  I was one of those hired because of my previous experience as a systems admin and network engineer.  I was then put on a full time project that left several of us basically separated from the company full time.  We were ignored pretty much full time.  I've requested permission to use some of our tuition reimbursement for our training several times and was continually put off.  I requested several times to be considered for positions internal that would be a promotion (keep in mind, I was just wanted to be considered) but was told that I couldn't apply.  Oh ya, and when Meriplex bought out our company, those of us who had negotiated additional benefits during our hiring were told that those would be "going away" because they didn't have to honor it.  Several of their C-level and above people claim to have "open door policies for everyone" but if you ask for a meeting, you are routinely ignored.  On top of this, I've been told that they are limiting / cutting out their hiring in the US to favor foreign only technicians in all roles.

Outsourcing support to a third-party team in India was a complete failure. The support team struggled with troubleshooting, frustrating customers consistently, all while proudly displaying inflated titles like "Senior"—a title that didn’t inspire any confidence. Weekly meetings were repetitive and unproductive, with the TAM frequently having emotional outbursts, blaming everyone but themselves.

The "team lead" excelled in corporate politics, rising through the ranks despite lacking competence. They micromanaged, threw tantrums, and avoided responsibility, while criticizing others for similar behavior. Time management? They exaggerated their hours, and management took no action.

The third-party team wasn’t much better—one employee posted an inappropriate emoji, and it was completely ignored. Meanwhile, staff had to cover for other departments whose members couldn’t even log in. Management? Too "busy" to engage with employees. The overall environment was filled with gossip, drama, and a toxic culture, lacking any sense of professionalism.

The workplace runs on arrogance and confusion, not vision. Upper executives make reckless decisions, hide behind fake smiles, and repeat the same empty phrases in every meeting. Nothing changes except the excuses. Raising valid concerns is pointless — the moment you speak up, they nod, dismiss you, and continue doing whatever serves their own interests. Accountability does not exist here. What makes it unbearable are the bullies in leadership who feed on fear and favoritism. Public humiliation is common, and your achievements vanish the moment someone above you wants the credit. The atmosphere drains every ounce of motivation, and it is no wonder people leave faster than replacements arrive. The systems are ancient, the departments are disconnected, and communication is a complete mess. Projects die in endless email loops while no one dares to take responsibility. It is painfully clear that those in charge care only about personal gain, not progress. They preach teamwork, yet every decision they make undermines it. 

I had a lot of fun learning the basics of Meriplex Communications as an intern. It was challenging and it was fast paced learning, as is the environment of the work done in the office. My work involved all kinds of areas such as filing, inventory, answering the phones, lunch orders, cleaning, and stocking the fridge, maintaining office supplies, and more. I learned that although my job at first seemed to be insignificant compared to the likes of my coworkers, every little thing helps to make the company run. Although my tasks might appear small from the outside, the intern position is important in the entirety of the company and helps things run smoothly. My boss was task-oriented giving me a large stack of new applicant papers to sort through various times throughout the day, but this is not a problem if you don't slack and are task-oriented. The management was very friendly, and it was a great working environment.

I am currently employed at Meriplex. I was brought on several years ago through an acquisition.  The first thing that stood out was how young and energetic the company is. They are very collaborative and interested in all ideas and feedback. I loved / love that. They truly do focus on your goals and happiness.  Meriplex is experiencing a lot of growth and is a fast paced environment . If you are like me, this is a good thing. I do not like downtime during my work day. I have a very sick parent whom I care for and the leadership and my coworkers have been extremely supportive.  My manager is amazing and thinks out of the box. He invests alot into his team and meets with us weekly for a pulse check.. I am very happy at Meriplex and am looking forward to many more years of employment. 

Office politics dominate everything here. If you are not connected to the right people or included in the favored group, your hand work, results and contributions mean  very little. Recognition is not earned through performance but through relationships and favoritism. Employees outside that circle are largely ignored, overlooked, and given little opportunity to stand out. It becomes painfully clear that visibility matters more than merit. You can spend years contributing to the company and still remain completely unnoticed. By the time you leave, there is a good chance upper management will not even know who you are.

This company is so backwards, theyve always had a high turnover rate. The ones that do stay are due to false promises of advancement, they hire a million directors but cant hire enough workers sometimes. The pay is an insult but they justify it to themselves that its ok since youll get "Great Experience". I feel sorry for the ones still hanging on. They promote quickly most times out of desperation so I guess thats a plus? 

Yes the work is very diverse and some of the people are great to work with, thats not enough in my opinion. The million directors need to be let go so that they can compensate accordingly. I wouldnt be surprised that the owner is just too greedy to compensate correctly. 

What is the best part of working at the company?
My coworkers were decent people and easy enough to work with.

What is the most stressful part about working at the company?
I left Meriplex Communications because of the lack of growth in my career, as well as the lack of accountability in management. I was constantly exhausted from being pushed past my limits, but none of my efforts were ever recognized, much less rewarded. Management certainly didn't make things any easier for me; they were incredibly incompetent and often made terrible decisions, and instead of learning form them, they avoided accountability and frequently repeated mistakes over and over again.

Meriplex is garbage. They treat their people bad. Pay you nothing. Treat yourself better than Meriplex. Trust me...everyone good has left this place because they don't know how to treat their people. I hurt for so many quality people that work for them and are still being paid low and going unrecognized for their hard work. Meanwhile, undeserving people receive promotions and raises. Furthermore the entire company's upper management team was at one point comprised of mostly family. The HR lady is the CEO'S sister. This should give you some idea of what you'd be walking into. 

Top Job Titles	Average Salary
Systems analyst 13 salaries reported	$26.61 per hour
Systems administrator 12 salaries reported	$68,958 per year
Senior systems analyst 6 salaries reported	$28.45 per hour
Account manager 11 salaries reported	$90,909 per year
Account executive 4 salaries reported	$91,250 per year

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