lifeguard

assistant general manager

food & beverage manager

operations manager

guest service agent

Metro Lagoons

Hard work out in the sun & extremely uncompetitive wages. Communication from management/corporate is lacking. Mediocrity is acceptable when convenient to management. Improper accommodations for outdoor work stations (some staff get fans, some do not even during high heat index weather/excessive heat warnings) Some staff stations get seating and some do not. 

Combination of departments with no notice and no pay raise. 

The hardest part of my job is knowing how hard I have worked while there and how unappreciated I’ve felt. 

The most enjoyable part of my job is working with some of my fellow coworkers and interacting/providing great customer service to the guests. 

You’ll notice most of the good reviews come from upper management, who are paid cushy salaries to do next to nothing. They will hire supervisors based on nepotism and these supervisors often have no idea what is going on but still want to yell at their staff and then claim “they tell it how it is”. One manager will tell you to do things one way then another will tell you a different way, landing you in trouble. Incredibly hot, we were running out of things constantly, and had zero support unless things were dire. No promotions available they would rather hire externally. 

Working as a lifeguard has provided invaluable experience in ensuring safety at the poolside, but the inflexible hours have been challenging to manage alongside other commitments. Despite the scheduling constraints, the job has honed my vigilance, quick decision-making, and communication skills in high-pressure situations. However, the lack of flexibility has occasionally posed difficulties in balancing work-life commitments. Overall, while the job has been rewarding in terms of skill development and responsibility, a more flexible schedule would greatly enhance work-life balance.

The team members at each lagoon take a lot of pride in their work and seek to provide a positive experience for our guests each day.  The people I work with create a fun and engaging atmosphere where all ideas and feedback are welcomed and valued. I enjoy developing and implementing new strategies to help the company grow.  I also appreciate the opportunity to develop leaders and contribute to their long-term success. 

Busy bar and a great location but lack of training kills this place. It’s easy to work there if you don’t want to bartend or clean. Just stand around and let the others work. Only problem is tip pooling means you and those around you don’t make much because it’s over staffed. Poor oversight and lack of cleanliness makes working here very difficult and what could be good money ends up being split too many ways to earn a living. Also non existent in winter months. 

Much like a resort, theme park, waterpark - no two days are the same which is part of the excitement of this industry!  Working alongside peers that are from the very best and developing leaders of tomorrow gives a great since of accomplishment!  Our members and guests love our unique properties and experiences - can't wait to see all that this group does in the years to come!

Best co-workers. 
Can be tough some days with weather. 
Overall fun place to work.
Ever-changing policies and procedures keep you challenged. 
Beautiful sunsets


MetroLagoons is a fast growing, fun and collaborative place to work. There's opportunity for growth for anyone if your willing to work for it. Whether your part of corporate or the onsite teams we all have one collective goal to make MetroLagoons an experience worth remembering. 

MetroLagoons has a fast paste growing environment during the busy months of the year. Everyone is pretty much helpful and you're able to feel you can go to members in other departments with ease. Even during the slower months of the year there are still things to be done and you're able to help reinvent practices to make this still growing company better. 

There is never a typical day at work, every day is a new and fun experience. I have learned to focus on my team's strengths and weaknesses in an effort to my everyday a success. As part of the management team, it is our duty to create lifelong memories for our residents, guest and staff. As manager's we work hard and play hard.

Top Job Titles	Average Salary
Lifeguard 10 salaries reported	$16.00 per hour
Assistant general manager 1 salary reported	$72,500 per year
Food & beverage manager 6 salaries reported	$49,083 per year
Operations manager 6 salaries reported	$50,000 per year
Guest service agent 4 salaries reported	$20.00 per hour

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