physical therapist

occupational therapist

physical therapy aide

front desk receptionist

front desk coordinator

Metro Physical & Aquatic Therapy

The management prioritizes maximizing revenue from Medicare through patient visits rather than focusing on patient care. Full-time employees are expected to achieve a quota of 30 visits (15 patients), while part-time employees have a quota of 20 visits (10 patients). Meeting these quotas is challenging when the number of assigned patients is insufficient. For example, with only 12 patients, meeting a 30-visit quota is unrealistic. When quotas aren't met, the company unjustly penalizes employees by taking away PTO, sick days, and personal days, despite the inadequate patient assignments. Numerous emails have been sent to communicate these issues, highlighting the company's mismanagement and violation of employee rights. In many places, once PTO or sick leave is accrued, it is legally considered earned and cannot be retroactively revoked. The company does not provide holidays or mental health days and instead retaliates against employees by removing their days off for the company’s own shortcomings. Metro prioritizes visit quotas over employee well-being. Claims of unlimited online Continuing Education Units (CEUs) through MedBridge Education are misleading, as there are very few available. Despite promises, there is no free gym membership to any of the company's fitness centers. The emphasis is on meeting visit quotas rather than patient care. The company does not use Quick EMR (no Oasis required) but uses TheraOffice, which is inefficient and time-consuming for patient notes and scheduling.

Metro not only gives the best care to it's patients but it also treats the employees like family. They are very flexible when it comes to work/life balance, giving recognition to employees, and are there to support you with all goals you have for yourself moving forward as a therapist. Metro is a very organized company, having specific people to help you with any questions you have. When first getting hired, there are multiple resources given to you for questions and concerns. You meet 1:1 with your directors to help you through any questions, big or small, which makes such a difference as a new grad or experienced therapist to get into the swing of thing. Metro also makes sure not to overwork their employees. You have set hours and are given optimal time to have 1:1 time with your patients, which is very rare in an outpatient clinic.  I have only been with Metro for a few months but would highly recommend working for the company!

i say this because i was really looking to just get a entry level healthcare job and learn a lot from the therapists but most of the physical therapists there tell you what to do automatically assuming you know instead of making it a learning experience and actually helping you get better  by practicing with the patients. and the therapists will give you an attitude for absolutely no reason if you ask questions. Another thing is the aide coordinator threatened to withhold my W2 if i didn’t return metro pt shirts which is a direct violation. they are not looking to help you at all and the pay is very low 16 an hour part time 4 hour shifts and the pay is biweekly so you will be waiting for the check when it isn’t even enough money. it’s a shame 

Metro has been a great place to work and continues to be. Those in management are kind, fair, willing to help and motivational. The metro culture is unmatched. It's a positive place to work with a team always trying to build each other up. All the staff, from those in management to newly hired staff, are able to build meaningful professional relationships. I think the people you work with are the best part of the job. It's a culture to grow your skills, both clinically and in leadership, and offers many opportunities for advancement. It is a fast-paced setting, but you have all the tools you need to succeed. I think the support Metro gives staff to grow and the opportunities that open up with this growth really sets metro apart from other PT companies. 

Barely has any African American ppl working there unless it's in their central office. They train you for a week and then you go to the site you will be working. They don't give you a tour or try to show you around to settle in. They just automatically work you and make you answer phone for the very first time. They give you a load of work on your very first day actually working in the practice. I ended up leaving the company and wasn't aware I had to bring back their shirts and THEY KEPT MY CHECK AND SAID IT WAS BECAUSE I DIDN'T BRING MY SHIRTS. I ASKED IF IT WAS IN THE POLCIY OR HANDBOOK AND IT'S NOT. I reported them to Dept of labor

Since coming to Metro I have been able to take advantage of many educational opportunities. There are opportunities to grow as a leader or as a clinician or both. Management listens to and appreciates Team members. There are monthly meetings with lunches, holiday parties and appreciation days. We have snacks in the offices and are able to call even the COO and CEO with suggestions. The culture is one of learning and family atmosphere. They stress low volume to allow us to give quality care.


Metro truly wants team members to excel giving mentorship and many educational opportunities. They care for the patient (low volume per therapist) but also for the team member. Because it is a growing organization there are many opportunities for advancement. They make you feel appreciated with lunch for staff meetings and team outings. Snacks in the offices, Holiday Parties, Field day and many other things to show they appreciate the Metro Team. The many continuing education opportunities and in house Education Department also show that they will invest in their Team.

Turnover is insane . Management is paranoid wont give you all the info you need so they have job security and you look like a fool. Not competitive salary for what they want you to do. They will listen to your conversations over the camera so if you say Anything to a coworker they know. Over worked under pay, you do the cleaning they have no cleaning service. You bill,collect,verify, apply money set up bank deposits run from office to office.  If you are desperate this will work for you

Terrible management for the OT Department. You will be phased out when they get what they need from you and be replaced with a new graduate for lower pay. Terrible support for employees with their own disabilities. A disability that doesn't get in the way of work but may require more support. Way too many layers of management. They often conflict amongst themselves providing multiple ways to do the same thing. They over expanded quicker than they could handle. 

It is a pleasure to work for Metro as part of their home care clinical team. As a part-time employee, I have received benefits, continuing education opportunities, bonus incentives, and overall excellent support from supervisors, with demonstrated trust for my clinical judgment. The support team for home care, billing, etc., are very responsive and helpful. The flexibility of the position has allowed for a reasonable work-life balance. Join us!!

Top Job Titles	Average Salary
Physical therapist 205 salaries reported	$92,354 per year
Occupational therapist 112 salaries reported	$75.40 per hour
Physical therapy aide 171 salaries reported	$17.69 per hour
Front desk receptionist 46 salaries reported	$18.38 per hour
Front desk coordinator 75 salaries reported	$18.63 per hour

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