customer service technician

administrative assistant

installation technician

field service technician

specialist

Mid America Point of Sale

I came to MAPS from a previous position with McDonalds. I chose MAPS because they had a great reputation and I had always received great service from them as a customer. I have now worked in many roles at MAPS, with my current role being an Account Manager. I very much enjoy working for MAPS. We have a great team, our leadership and HR resources are outstanding, the benefits are great, and this company feels to me to be more of a family than a business. I would highly recommend MAPS as a career choices because of the people who work here and because of all of the opportunities that we are afforded. If you put in the work, you c an go anywhere here.

There is a lot to say about MAPS. I see this company growing and I'm feeling very seen within it.

The team culture is strong! The Midwest charm is strong! The accommodations to your individual needs are seen and respected guilt free. 

I want to see us grow, and I want to attract your attention. The experience is excellent! I got in on referral and call center experience. I love everything about the people I work with and the provlems I solve.

As an ambitious 30 something I aim to grow my family and be seen how I can contribute. Both are true at MAPS.

Help desk is follow up calls, troubleshooting and verification of jobs. Installers travel installing hardware,software and cable management at McDonald's locations across the USA
Learn something eveyday
Management is great always helpful and listening.
workplace culture, is nice everyone is easy to talk to and get along with.
the hardest part of the job, is what you make hard. But being a good multi-tasking help alot
the most enjoyable part of the job is the travel for myself and the people i meet and the satisfaction of the work we do.

Alot of companies say they care but everything they do says otherwise.  Not SDI/MAPS!  They regularly check in with employees, constantly do things to boost morale or team work, and are always open to suggestions for improvement. Everyone has bad days but I would take a bad day at MAPS over my best day at any of my previous employers.  They never hire management from outside the company so everyone has an opportunity to grow their career and the management in place has incredible knowledge so you know you are being led by someone experienced.  

What is the best part of working at the company?
Laid back, flexible schedule when needed. 

What is the most stressful part about working at the company?
Depending on the department, it's mostly stress free. 

What is the work environment and culture like at the company?
Family oriented and laid back.

What is a typical day like for you at the company?
Processing repair tickets and purchase tickets.

What is the best part of working at the company?
I liked the ones in my department 

What is the most stressful part about working at the company?
I had FMLA and they never understood me being gone

What is the work environment and culture like at the company?
They are not “family” like they talk about

What is a typical day like for you at the company?
Computer work, sometimes busy and some days NOT

Typical work day included handling customer inquires about sales, service, and invoicing.  The hardest part of the job is staying connected as a remote employee and the most enjoyable part of the job was the relationship with my customers.

I have been with this company for a better part of a decade. They are almost always hiring for entry-level Helpdesk and Installer positions due to consistent growth.  

Pay and benefits are competitive for the Hutchinson area. They promote from within and provide opportunities for continuing education. 

SDI, or MAPS, is a great place to work. Everyone is very kind and give a certain sort of community, and the work is engaging. Main issue would have to be with the initial training. There is little direction and a bit of a learning curve. 

This company believes that the employees are important. The company expects a lot out of the employee but they take care of the employees and let them know they are doing good jobs.

Top Job Titles	Average Salary
Customer service technician 5 salaries reported	$18.80 per hour
Administrative assistant 4 salaries reported	$17.50 per hour
Installation technician 1 salary reported	$19.00 per hour
Field service technician 2 salaries reported	$21.00 per hour
Specialist 3 salaries reported	$17.50 per hour

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