personal trainer

administrative assistant

rehabilitation aide

physical therapist

patient representative

Midwest Orthopaedics at RUSH

Management treats non-clinical staff lesser than clinical staff. It is clear that the most important employees are the doctors themselves. Considering it is physician-owned, this should not be shocking. Even the patients were not respected. I once witnessed the practice manager tell a patient to "shut up and leave". It is a prestigious institution but when it comes to showing their patients and employees respect, they fall short. The hardest part of the job is meeting every physicians expectations. Each doctor is allowed to have their own protocol for running their own clinic. This wouldn't be a problem if you were given the chance to work with each physician long enough to learn their preferences. Unfortunately, you are moved to different departments (all fast paced) each day. It feels like management intentionally does this but then throw you under the bus when the doctors complain of mistakes chalking everything up to "we have new staff". I never felt fully supported by management; team leaders are equally combative; management was very "clicky" it always felt like we were all on edge. Not a healthy environment.  It is such a shame that the prestigious "Rush" name is being tarnished by the way this practice is being managed. The other MOR locations don't have such bad reputation among the employees as the Chicago location does.

Working for Midwest orthopedics has been a negative experience. Coming from a hospital setting I expected this to be an easy-going workplace, but it has been all the contrary. For starters the schedules and work hours are unsteady and inconsistent. The protocols and policies of what is required for the check in process is stuck in the ice age. As opposed to electronically paper charts are still used and they require numbered sticky with each patient that is being seen, this is done daily. Doing things electronically is not on their list of priorities. They make their workers work harder not smarter.
With regards to co-workers do not make a mistake because they will belittle you for it, do not expect to be embraced they are not genuinely welcoming to new comers, the environment is very “clicky”, and the clinic “leads” are favored with management. Bonuses are given quarterly based of the number of patients you check in and the amount of errors you make. This makes the work environment extremely competitive and negative.    
With regards to management they are all about the business and do not really care about keeping ALL their employees happy. Management is insensitive and does not genuinely care about the employee’s concerns. Because of this the turnaround rate of employees coming and going is HIGH. Midwest orthopedics AT RUSH not RUSH is a revolving door of unhappy employees, no room for advancement, and just a TOXIC workplace.

I worked for at least a year and a few months for this company. It wasnt a great experience. They belittle you. Some of the therapist would come in with an attitude or if they didnt like a patient they would talk behind their backs and say they really dont want to see that person. If you dont like what you are doing as a career why bother its your job to make them feel better. Sometimes the therapist would spread lies about some of the aides and manager would take the therapist sides. On top sometimes they would just give you a 3 hour shift for 2 days or 3 day or wouldn't respect your availabilty. Then if you didnt respond to a text message from them they would get angry at you and if you had to call in sick or cannot make it either because you had an emergency or needed to attend school they wouldnt respond to your text at all. Overall this place has bad management and is a toxic work place 

Coworkers are cool but this would probably be the worst position to obtain within the company. There is no time in the day to possibly get your work done. In this role, you are an insurance manager, front desk coordinator/intake specialist, assistant for all OTs/PTs and essentially the only point of contact for patients and staff for ANYTHING that is not directly seeing the patients. They will not give you help or hire another person that would actually supplement your workload. This is a job to put on your resume and get out as soon as you can. You will be burnt out in less than 3 months. Really 2. Can’t ask managers any questions because they don’t know what you do in your role. They just push everything to you. You have to get insurance auths, track all excel sheets, track all their visits, while the typical office day to day (buzzing people in, scheduling appts, answering phones, any other needs) and running the filing system in the front. Everything in the clinic is on you. One screw up on auths and counting and one of your patients is getting a bill in the mail. It’s way too much for one person to handle. Not to mention the case load is about 200+ patients per oc (all diff insurances, dates of auth, visits etc) 

If you are a hard worker and take pride in your work, take your talent elsewhere, it will not be appreciated here. I worked here for over a year and it was the most stressful year of my life. Management is terrible, micromanages, favors people and gossips with lower management which creates an extremely stressful environment where you are constantly on the defense. I witnessed extremely high turnover in all departments, including CEO, corporate, HR, secretaries, clinicians, front office. Every practice does things differently, there is no consistent protocol for anything leading to errors. There are not consistent yearly reviews, no team building, no interest in giving employees what they need to thrive. You will find yourself extremely busy and stressed out but then you are required to cover other positions because owners don't want to hire more people. I guess they would rather burn out all their current employees and hemorrhage overtime $$ instead of staff accordingly. Question in this review asks to "rate the CEO" but they never got a new CEO after they fired the last one like a year ago.

Great company to work for since new management took over at  Corporate Office.  I've been with Midwest Orthopaedic for a long time and the new management team is by far the best team I have worked with.  They are transparent, approachable, down to earth and open to new ideas.  Nepotism has been eradicated.  Employees who have earned it, now have a fair shot of being promoted internally.  Very positive atmosphere to work in.  Hard work is recognized and appreciated. In house lunches are provided for reaching goals along with an incentive program.   Management is very supportive and provides all the tools needed to excel in your position. They actually want you to be successful. The managers no longer micromanage.  You are given the parameters to do you job well. The managers have an open door policy and are always happy to assist you.  If you are a hard worker, take pride in your work and like a fast paced positive atmosphere this place is for you.

The company as a whole has an issue with bad management. MOR has rude Egotistical managers who are dictators and Gossipers on a power trip. There is a high turn over rate and don’t bother going to Human Resources if you have issues or concerns because they do absolutely nothing even if you have solid proof of ongoing issues within the clinic. the company thrives off sending rude and hostile emails back and forth all day long. The pay is not worth the amount of stress you deal with on the daily, they do not do raises, the “bonuses” are a complete joke, and some of the therapists are entitled and lazy so expect to do EVERYTHING for them including things as small as stopping what you’re doing to make copies or send faxes because they don’t even know how to do that. this is not a TEAMWORK environment, front desk gets absolutely no respect  Save yourself the stress get your experience if you can survive a full year then take your talents elsewhere.

I check my e-mails for any important information and respond. Then I start working on my most difficult reports first then I change to a different report before noon and so on.  I work several reports so I try to work three different reports every other day. 

I've learned how to manage my time more efficiently. I have learned other duties besides mines and this is why I cover my co-worker when she is on vacation. I've learned more about coding E&M in the workplace. 

Management is great but there is no room for advancement. 

The hardest part of my job is to obtain missing information from practices. They delay on providing clinic notes and we happened to follow up with them several times. I know what I have to do everyday so I'm really comfortable with my job. 

The most enjoyable part of my job is learning new things and training new people on how to do their role. Makes me feel good to help other people.

I worked in the imaging department and was initially excited to work there. Quite quickly, you notice the unprofessional demeanor of everybody there, especially management. It's quite dangerous when your whole staff has more educational qualifications than the manager themselves. Overall, everyone is petty, they talk about each other constantly, honesty and forthrightness is downright lacking, there is no respect for the patients, pay is atrocious, lunches are 30 minutes long, you are overworked and underappreciated, yelled at. Once a former coworker got into it with the manager who pretty much showed them the door. If I were to state the few positives, it would be the hours, and there's a convenience store on the first floor. If you think those negatives are limited to one department, you've got the wrong idea. 

What is the best part of working at the company?
The experience gained working at this clinic with both professional clinicians as well as hands on patient care was amazing 

What is the most stressful part about working at the company?
The low pay and with duties constantly being added on the job position without being compensated for it. 

What is the work environment and culture like at the company?
Professional. Culture was inclusive and the the clinicians helped everyonen feel involved 

What is a typical day like for you at the company?
Standing on feet majority of the time working with patients as they complete their exercise program. Checking in and checking out patients, scheduling appointments and evaluatione, cleaning the facility and equipment, closing and opening the facility.

Top Job Titles	Average Salary
Personal trainer 5 salaries reported	$59,460 per year
Administrative assistant 3 salaries reported	$23.67 per hour
Rehabilitation aide 3 salaries reported	$15.27 per hour
Physical therapist 3 salaries reported	$77,637 per year
Patient representative 3 salaries reported	$18.00 per hour

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