ophthalmic technician

registered nurse

recruiter

ophthalmic scribe

credentialing specialist

Midwest Vision Partners

A typical workday involved changing into scrubs in a very cramped locker room, setting up operating rooms before surgery, ensuring sterile fields, instruments, and equipment were prepared, assisting staff where needed, providing comfort to patients, and restoring the operating rooms at the end of the day. I learned that there was no formal training curriculum, and much of the training was pieced together on the fly. New employees were often expected to adapt without structured guidance. Management would periodically ask for feedback, but I did not feel employees could speak openly without fear of negative consequences. The workplace culture felt non-inclusive, with high turnover in certain roles and inconsistent treatment of newer staff. The hardest part of the job was navigating many different personalities in a fast-paced environment with a lot of moving parts while receiving limited support. The most enjoyable part of the job was working alongside the staff members who were patient, understanding, supportive, and genuinely cared about helping both their coworkers and patients. Overall, I would not recommend working here due to the low wages, lack of structured training, and workplace culture.

The job is pretty straightforward, I come in set up my space for the day according to my schedule, I work with the patients one at a time, answer phone calls as needed or make calls out to the necessary people, I talk with the techs and doctors about certain situations that may come up, I set appointments for my patients as needed, I take care of payments and log into company system, and much more. There is always something new to learn whether it's something clerical or even medical, it's a very good place to learn and there's a lot of people who will encourage you to learn and help provide the necessary tools. The job is very enjoyable and everyone works as a team so you never feel like you are doing everything alone! I love the majority of the patients, sometimes you get difficult situations but everyone has your back! I would say the most difficult part would be getting last minute appointments scheduled on very busy schedules but usually there is a solution and very little issues with that. We frequently get fun activities as a company to participate in and lots of very good benefits! 

Midwest Vision Partners has partnered with many practices specializing in eye care. Every practice is unique in terms of their own culture but, in my experience, MVP is a relatively new group that has had robust growth over the last couple of years and as with all growth, there are pain points. I feel that the company recognizes that, and have been wholly committed to nurturing and establishing a well-run eye care enterprise. This organization has exceptional leaders who genuinely care about employees and how they are leading others. MVP has a ton of room for growth for emerging and talented individuals and encourages internal employee development even from a clinical level and has created additional pathways for career opportunities that wouldn’t normally be available within a solo practice. In our experience, our clinic has many long tenured employees, our physicians are phenomenal. MVP has an HR department that works closely with management teams. While I think there’s still a lot of progress to be made, I am proud of where I work, I am passionate about the work I do and how I can contribute to both our clinic and MVP and I appreciate the connections that we have made with other clinics and their staff for support or sharing of ideas. 

The transparency of this company is extremely poor. They do not tell you how you are performing as an employee. The leadership does not know what they are doing and does not care how managers run their team. The culture is extremely toxic, there were instances where a team member was suppose to help and answer questions and the person walked away when I had one.  The technology is very poor and they even mention this during interview process. They have no plans to change it either and they changed it despite the conversion not even ready at the time. 

The management is the biggest problem. They have no people skills and if they ever want to change it they can start hiring people with those skills. They will continue to fail and have no retention at this rate. 



I worked here for several years and cared deeply about my role and the patients. However, the internal work environment became increasingly unhealthy. There were ongoing issues with communication, professionalism, and respect between staff and management. Concerns brought forward were not taken seriously, and support was limited when experiencing work-related stress.

There was a noticeable pattern of favoritism, inconsistent accountability, and workplace gossip that made it difficult to feel secure or valued. The environment often felt emotionally tense, and it was challenging to maintain well-being despite strong work ethic and dedication.

I would encourage future applicants to pay close attention to the workplace culture, ask questions during interviews about support and leadership stability, and trust their instincts.

Clicky, separate rules depending on who you are. Daily work balance is nonexistent. Communication between charge entry and Dr offices is strangled. Interdepartmental communication is a carpet of eggshells, one misinterpreted email can end you.  I have learned nothing more than just being a cog here. Hardest part of the job, trying to work when theres too much hen clucking. Best part  going home.

From the moment I was hired at this facility, I was welcomed with open arms. The management team here is truly top-notch – always supportive and willing to step in wherever needed. The staff is equally amazing: friendly, helpful, and genuinely welcoming.

I feel extremely happy and grateful to be working here. The environment is positive from leadership all the way through the team, and everyone contributes to making it a great place to work. This is an excellent opportunity, and I would highly recommend Specialty Eye Institute to anyone considering joining the team

MVP truly cares for their people. They have top notch physicians, techniques, and technology. Patients travel from all over to be seen by MVP Physicians. The people I work with are amazing and go above and beyond in their every day work. The culture is family oriented. They often promote from within, giving staff opportunities for advancement. MVP has competitive pay and benefits. MVP encourages feedback from staff. Multiple times a year they send out surveys to the team to see how they are doing and take suggestions from the team. 

Formally Speciality Eye Institute which was great. Once they became part of Midwest Vision, things went downhill fast. They are continually outsourcing entire departments overseas or giving responsibilities to the overseas workers that currently employees should be doing. The entire billing department is in SHAMBLES and micromanaged to no end. It seems they’ve become the clean up crew just waiting for management to tell them their jobs have all been outsourced. Customer service has been outsourced completely overseas and the employees were given no notice; just terminated on the spot.

What is the best part of working at the company?
Paid time off holidays, PTO
401k match


What is the most stressful part about working at the company?
Poor management , moving most of their AR to Michigan
Company was sold and never informed employees
There was not any AR training on their Allscripts program

What is the work environment and culture like at the company?
Very stress and demanding and getting reports from AR management with a short window to complete.

What is a typical day like for you at the company?
Working AR report and answering patient call received from Customer Service.

Top Job Titles	Average Salary
Ophthalmic technician 1 salary reported	$28.34 per hour
Registered nurse 2 salaries reported	$36.00 per hour
Recruiter 1 salary reported	$55,000 per year
Ophthalmic scribe 2 salaries reported	$17.50 per hour
Credentialing specialist 1 salary reported	$44,000 per year

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