route sales representative

recruiter

production worker

office clerk

route manager

Mission Linen Supply

my typical day at work normally would consist of fixing different types of idustrial laundry machines, i would repair 3phase motors, hydraulics pumps and hoses as well as rams, i would run alot of conduit electrical emt pipe and pull wire as well as connect electrical wireing. i worked alot with (PLC's) wich at first i did not understand, my chief engineer at the time was not at all the teaching type he would rather do it himself versus teach, i was wanting to learn the trade as it was new to me at the time in industrial laundry. never the less i loved my job and loved learning new things. after one month of being employed with mission linen i was granted with employee of the month! i was estonished of how well i performed work and was safe to where i was awarded employee of the month. About a month later i was asked to go to another plant in sacramento to be a trainer at the plant for forklift, palet jack, scissor lift, lock out tag out and confined space awarness. i was excited to now feel more appreciated as an employee and felt that i was doing well within the company if they had asked of me to attend this training and be the new plant trainer, during this time i for some reason started to be harrassed by my production manager, excessive rude and harrassing comments as well as decrimination comments, i left it alone at the time cause i felt if i confronted him on the act it could possibly lead to determination. the harrasment and decrimination still continued on as the weeks went by, i had confronted my general manager of the act that was taking place between myself and my production manager, and was told he would take care of. a day later i was brought into the office and was told i pose as a threat to the company because i feel im being harrassed and decriminated against and that they didnt feel i had a legit reason to file such claim against the individual. after further investigation of my production manager i had found out that he originally was a general manager with the company prior to my hire date and was demoted to production manager because of an act that took place in his office with a office assistant. i was shocked that a person could still be working for a company after such an act had accured. during this time it was like i was being watched or somewhat under survallence because i posed as a threat to the company that i might try and sue for decrimination. i had contacted my HR dept. about the issues i was having at my workplace with my production manager, and he said he would take care of it. about a week later i was brought back in the office stating i went over the chain of command straight to HR dept and that i should have went to my immediate supervisor, wich was the individual i was having problems with. on sep 18 2012 i was asked to attend a chicago electric seminar in longbeach ca due to no one else in my dept wanting to step up and learn more to further themself with the company. i stood up and said i will go!! i left on a wed and came back on a fri. all expenses were paid by the company up front excluding meals. when i landed in longbeach i sat at the airport for 4 hrs because my rental car didnt fall through, after 4 hrs i finally arrived at my hotel by shuttle, only to find out later there was no reservation at the hotel for my stay. i had no company credit card to pay for the room, after now 6hrs of headach my company finally pulled throught and made arrangements online with the hotel and was able to get a room. on my last day in longbeach i had sat at the airport for another 4hrs beacause my GM schedualed a shuttle pickup at the hotel 4 hrs prior to my departure time. when i came back to work the following monday i had found out i was not going to be reimbursed for airport parking that was $60 as well as travel time and milege for using my personal vehical. 3 days later i had asked for a $2 raise. i felt at this time i had been with the company for almost a year and had extensive training to where i felt intitled to more compensation. i was denied the request and again decriminated against stateing i will not be compensated for my training and that my training only makes me a more valuable employee to the company, wich you would think if thats the case why not compensate your employee for showing intiative and stepping up to wanting to better himself within the company. as the harrassment continued it was obviouse they were trying to force me to quit by making me work long hrs into the evening and coming into work earlier then my schedualed work hrs. a week has went by and i found out there was an add out online looking for another maint engineer, i had confronted my manager about the add and i had asked i thought we couldnt hire another person because we are waiting for a guy to come back from leave; "due to a work related ingury that cause him to have back surgery". his response to me was he felt i no longer liked my job and no longer could get along with employees, finding reasons to possibly fire me, i then put two and two together realizing that the harrassment has came to a poing where they again must have assumed i was going to file a harrassment claim. i did not want to get fired so i quit due to harrassment and decrimination. anyone looking to work for mission i would highly recommend it, it is a great company to work for, i would just not recomment working at the chico, ca plant. thanks and i hope this helps anyone looking to work for mission in the future.

As a manager, if all the drivers showed up I spent most days doing repetitive, unnecessary paperwork (wasted so much paper), route accounting, KPI reports that no one used and drivers didn’t even truly understand, preparing contracts for drivers and fielding phone calls from customers missing items or overcharged. Very little time was spent actually being able to go in the field and check on current customers or create new business (it’s 98% reactive rather than proactive).It truly feels like 75% of the work is just to keep another corporate employee doing busy work.  If driver didn’t show up, I was forced to do their route for them including lifting 75+# wet laundry bags while on a 10# lifting restriction while not knowing their route I’m still forced (not nicely)  to be back by 5pm for route turn in. During busy times production would fall behind and drivers would wait for laundry for several hours creating a minimum of 25 hours OT then would be scolded for having too much OT. When you bring up possible solutions for this issue there’s multiple excuses as to why they can’t do it (other plants are capable of doing it). Multiple drivers would work 12-18 hour days either because they were waiting on laundry or taking multiple 200+ mile trips. Each and every day you’re expected to drill in route sales to the drivers, it’s the same repetitive talks 95% of the time. Majority of the time the drivers don’t want to hear it because they’ve worked a 12+ hour day and just want to finish loading their trucks and go home. You’re almost forced to micromanage drivers in that aspect. Then when drivers do finally start making sales, Missions distributors R3 being main one can, not get product in time and instead of looking to other distributors to get product in time they just don’t care. Then there’s the weekly sales meetings that are the same exact conversation each week with very little valuable info shared. My GM is a great guy at heart but very stressed and moody. He easily lets his mood reflect how he talks to and treats people, ultimately, it’s very unprofessional. When you call him on it, he insincerely apologizes and blames it on stress from another employees mistake. When I ask for time off for appointment or anything else (hours are typically 8-5 when I wasn’t in the field so it’s impossible to schedule anything during the week) it’s resentfully given, almost to the point of bing guilted and reminded how important the job is. The plant is so short staffed, partially because the wages do not reflect the high cost of living for the area then they wonder why turnover is horrendous. You can make better money working fast food than many of the employees make. Certain people are allowed to take time off almost whenever while other are denied time off because of being short staffed or busy season. Favorite part about the job was the employees. There’s some really good people who work there but it is truly sad to see how much they all hate their job. There is quite a bit more, ultimately, it’s been the worst job I have ever had. 

What should be a fairly stress free job is not.  The GM Joe tells us the first day we meet him that we are lucky to have a job at Mission Linen and that Mission Linen didn't knock on our doorstep for a job but we did, so feel lucky that you work for Mission Linen.  This company has the worse management I have ever worked for. The managers talk bad about fellow employees in front of other employees without a care in world. They really set a bad example for everyone. Production workers are not given 40 hours of work a week to avoid paying them benefits, but they work them just at 34 hours so they still are part time. Production needs to work more hours so that product can get turned over and delivered back to customers.  The GM thinks that he knows everything and is so quick to judge people. He never listens to anyone's ideas just acts like he does then gives the reponse of I don't understand.  Also you are unable to take your lunch between the 3-5 hour window and when you do put the actual time you take your lunch management changes your punch in/out time to avoid paying you overtime. Management does a lot of shady things here.  If management was changed out across the board then it would be a good company. If Castro is out of office then mission Linen has a chance but look how long that took.

Overall, a great company to work for. Like any company, if you have a great attitude the job will be easy and fun. If you have a negative attitude, this job is not for you. 

This job has its ups and downs- like any job. The fun part of this job is the customers and the fellow coworkers. Out of a 10 hour day, you can have a great 9.75 hours and then the last .25 of your day can be ruined by a manager at check-in that got chewed out by a corporate district manager. The sales part of it was always the worst. The goals kept being out of reach and unattainable. 

Physically, this job is very demanding so you have to make sure you follow proper safety guidelines and proper lifting techniques. There was always someone complaining about a bad back, joints, knees,shoulders, rotator cuff..etc... etc. If you are not used to being physically active, THIS JOB IS DEFINATELY NOT FOR YOU.

A typical day back in the loading area starts off fast pace and hectic. Drivers and orders being highlighted and confirmed. I learned so much about team hustle and how everyone brings in their piece to get it all to flow and get the job done. Being promoted to quality inspections and then to team over seer , I got to show my true skills at being an effective leader. I would positively re enforce my crew to get things done not only with in our 95% score times but to get it done how the customer wants it exactly. The hardest part of my job was honestly when hours started to get cut, we had two shifts and second was a temporary summer position, but hard work always pays off and I got seniority for extra hours when ever available. Mission Linen was a great job and i learned  from the work i put in and also about what a warehouse job really is.

What is the best part of working at the company?
Solid Company with State of the Art facility and 
the benefits are above average. I was an Assistant Production Manager working 9+ hour shifts. I was happy with the overall management and felt I was treated respectfully 

What is the most stressful part about working at the company?
Meeting deadlines, handling large amount of staff

What is the work environment and culture like at the company?
Work environment is very diverse with most employees reaching company goals

What is a typical day like for you at the company?
Roll call to start shift, getting all employees into there respective positions and understanding what accounts are top priority 
Continue through all production closing out accounts and staging clean for transportation

My position was to only call on new accounts. Once I signed a new account and installed the first week of uniforms and supplies, another representative managed the account. My office was in Lancaster, CA, approximately a 2 hour drive from my house. My sales territory was 1 hour back towards my house in the high desert. The financial crisis of 2007-2008 had a huge impact in the territory. The high desert suffered some of the highest foreclosure and unemployment rates in California. Faces with dismal future of prospects in this territory I choose to make a change with a better financial future.

Customers made the job fun and some of the staff. Other than the decent pay and relationships you build with customers everything else was a huge let down. Specifically management. They were never willing to pull their weight when short staffed and the communication was horrendous. A lot of gossip amongst management and always throwing drivers under the bus to customers. The customers knew it wasn’t the drivers but management that made this a poor company to work for. Always having to make excuses for management. On to a bigger, better and brighter future!

My typical day always started out strenuous because we had to always pick up where morning crew left off. It was the most fast paced work environment that I have ever worked in. I Learned how to work a lot of heavy machinery like washers, dryers, bag lifters, Dock loaders etc. Most of management was great specifically night crew, the management for morning always let the workers leave everything a mess so we would always have to play catch up for the first shift, thus being the hardest part of the job. The most enjoyable part of the job was when were all caught up and everything was running like a factory should.

The work I lived it, the other employees I loved working with... But the management is unbelievable, nitpicking, cry babys, no help management is horrible... I have had a few jobs and this one had to be the worst on management skills, just no care what so ever about the workers.. it was all about the product, and the timing. I understand orders need to be fulfilled. But I was there for a couple years and did not care about there employees 

Top Job Titles	Average Salary
Route sales representative 3 salaries reported	$24.40 per hour
Recruiter 4 salaries reported	$18.88 per hour
Production worker 3 salaries reported	$17.30 per hour
Office clerk 1 salary reported	$21.50 per hour
Route manager 2 salaries reported	$67,500 per year

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