territory manager

customer service representative

distribution specialist

inside sales representative

support specialist

Moen

Moen was once a structured, consistent environment with clear communication, a work-life balance and a place of pride to work.  It was a place that was firm but fair to all employees which fostered good morale. The devolution has been a complete 360.  Decisions are made based on knee-jerk reactions that focus on the dollar amount of work pushed out each day (this is the Holy Grail) and the company image with little to no regard for the associates.  These decisions are inconsistent from day to day and person to person.  There is no work-life balance at all, Moen IS your work and life.  This is the one true consistency at Moen. 10 hr days 4-5 days during the week and 8 hr days on the weekends.  Any rare time off is greeted with "Can you volunteer to work even more hours, we have to get this work out, we have to serve the business."  If you choose not to volunteer then there is a high probability that you will be MANDATED to.  Only when accidents start to happen is there some "talk" among management about granting time off.  Otherwise, in restricting time off Moen is indeed consistent, so much so that barring any vacation time,  personal days taken or holidays you are usually allotted only 2 days off in a month's time and those will be Sundays.  Morale is so low that long tenured employees are choosing to leave the company or retire rather than endure the stress that comes with good benefits.   

Moen has a very thorough training program that gives you the foundation and tools you need to succeed at your job. The managers are all great and treat you fairly and you feel like they have your back. The hardest part of the job is talking to customers; this is definitely a job for an outgoing person. Moen is continuing to try to increase the number of associates in their call center, so you can expect to be swamped from clock in to clock out. It can make you feel burned out some days. Pay is okay, it could be higher, and advancement is laid out on a set course, it can take years to get to a desirable position depending on where you want to go in the company. But overall, you can work a mostly laid back job from the comfort of home, so it has its perks.

Go in and do your job and get it over with. If you  are not familiar with factory work then you have a lot to soak in. The atmosphere is very diversified. You dont have the proper training  you need so you have to learn as you go.. Working on the line is easy. A 5th grader could do it. it doesn'  involve manual labor other than your hands and standing for up to 10 hrs. You have to be able to work very fast paced with standing  for long periods. The breaks are short and lunch is only 30 min so its rushed as well. For the next 10 hours you are their property so you never know when you are getting off. Management varies according to the person but most all don't have the individual time you need. management needs to be revamped to improve the overall work place. The hours are terrible but if you want money, can handle a little pressure from the demanding productivity then you will be fine.

A typical day at Moen was fast paced with a lot of objectives to complete everyday. Through this challenge I learned the importance of prioritizing, The management could have been better as far as looking out for and taking care of the people. Workplace culture could have been better as well because it was more of a high school immature environment among the co-workers in the department, The hardest part of the job was to keep everyone satisfied and letting the associates that are working under you know and understand that you are trying to be pro active about the concerns tat they have. The most enjoyable part of the job was the satisfaction of knowing that you are pleasing multiple people at one time and attaining the goals that were given. My complete experience wasn't all bad but everything has its own pros and cons.

What is the best part of working at the company?
The hourly wage is reasonable good.

What is the most stressful part about working at the company?
Dealing with management and HR department. They do not care about their workers like they claim they do. You are just another worker bee that is expendable at any time.

What is the work environment and culture like at the company?
The working environment is pretty good, the jobs are not very difficult, but if you do not bow and kiss the ring, then they will make advancement difficult for you. 

What is a typical day like for you at the company?
Doing the same thing over and over each day. You have to keep asking to do different things and even then they are not willing cross train you.

What is the best part of working at the company?
It pays better than minimum wage.

What is the most stressful part about working at the company?
When they say fast paced, they mean sweat dripping from start to finish day or night.

What is the work environment and culture like at the company?
Production/assembly line work and unfortunately the culture impedes team building...quite the opposite.  You are in competition with everyone to "go faster" otherwise your not wanted on the team.  There used to be a lot of overtime, so there was incentive to go home, but when you already know your going home early (hours/production has come down) co-workers are still of the mentality to break "parts/hr" records. 

What is a typical day like for you at the company?
for 6 to 12hours per day your either shipping/receiving, loading/unloading building or packing out facet parts.

Moen could be a decent place to work, but in its current state, it isn’t. If you’re considering a call center role, it’s important to know that the phone system uses automatic answering, which can be extremely frustrating. All activity is recorded, and there are unrealistic expectations when it comes to employee performance metrics.
I do not see a long-term future with the company in this call center position. Many of the systems and policies in place are inefficient and lack common sense. While my direct supervisor is great, the behavior and attitudes of some of her peers are concerning.
The only things keeping me here are my coworkers and the pay—which is already low. Additionally, the constantly changing schedule is something I do not appreciate. Until I find something better, I am doing the best I can with what I have. 

Typical of their work clocking. Pull order sheets and a quick inventory of parts to ensure stocked and restock. Set up assembly lines with required parts. Forklift maintenance required inspections and stock restock if need be. Work in a timely manner to get the job done. Management was great. Always make sure that you have supplies and things that you needed and worked with the employees. Coworkers always got along good and work together to work. The hardest part of this job managing an organization of your job. If one person dropped the ball affect everyone. The most enjoyable part of this job is if you use time management organization, persistence, you always complete tasks. They trained you to do so

Typical day starts with me reporting earlier than the people on the assembly line. I'm required to do so because I have to make sure we had all the parts to run the assigned quota.
I've learned that doing your job isn't enough, sometime you have to compromise and do things that doesn't fall in realm of your job description.
Management is good but most co-worker have real life problems and management doesn't show compassion sometimes.
The hardest part of the job is the physical labor that can wear you down over a 10 hour day.
The most enjoyable part of the job was the money of course and my co-workers that I've encounter along the way.

The work environment at Moen is dangerously high levels of noise, toxins and heat. Although they provide plenty of drinking water locations and encourage employees to hydrate as often as desired to prevent dehydration

.I learned about the processes necessary to bring a quality water or shower or bath or kitchen faucet to the consumer. 

Management at Moen are very relaxed, and take a very serious 

SAFETY and PUNCTUALITY!! If late to shift and miss group meeting one cannot know what the issues are to be aware of.

Co-workers generally are territorial, and leave the new potatoe to swim or drown.

The hardest part of the job was driving 36 miles to work and back

Top Job Titles	Average Salary
Territory manager 4 salaries reported	$76,625 per year
Customer service representative 22 salaries reported	$17.29 per hour
Distribution specialist 3 salaries reported	$43,794 per year
Inside sales representative 2 salaries reported	$117,500 per year
Support specialist 1 salary reported	$44,000 per year

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