service technician

site manager

support specialist

warehouse manager

regional manager

Moo-Moo-Express-Car-Wash

Though they have competitive pay.. expect to be CONSTANTLY watched by higher ups, forced to sell their passes with goals that are almost impossible to reach to receive the “bonus” incentives, micromanaged for every little thing you do and literally have almost no free time. Though every location may vary from management down to day to day operations, the company as a whole has a very high standard. A typical shift involves guiding cars into the wash, cleaning up the vacuum lot area, running the outdoor kiosks, upkeep on equipment and customer service. You work rain or shine year round. You get wet, face the elements, get really really dirty, get borderline harassed by both customers and management. Higher ups watch you from the stores cameras and visit your store often all making sure you are always working and critique every single thing you do. You are standing for 8+ hours a day and their are no stools/chairs to “improve productivity”. Don’t even get me started with their point discipline system over even little things like if you call out. Heck you even have to come in during off hours to clean the drains which honestly didn’t seem safe to me being in dirty car wash water sewage. Even if it’s your day off and it’s a scheduled cleanup day, you have to be there. Honestly there is no flexibility as they try and force you to work weekends saying it’s a privilege that you get an occasional weekend off (if you are in management expect to work all the time on weekends).Though there is room for advancement, ask yourself if it’s worth it for all that you are going to do there and how you are treated. They pay that much because the expect so much out of you.

Pros of working here are the pay and advancement opportunities. Outside of this and beneath the surface there are a lot of issues and problems.

Most of the leadership at the store level and service tech level is incredibly toxic and unreasonable. I have observed management poorly treating employees with absolutely no accountability, but this varies by location and who your ARM is. 

Older stores are falling apart and barely holding themselves together. 

They "preload" cars which is incredibly dangerous and without a doubt puts employees at risk of being pinned between vehicles, which nearly happened to me on more than one occasion. 

As a manager you will sometimes have to work 14-16 hours a day 5-7 days a week. PTO is available but you will not have the opportunity to use it unless you are fully staffed which is incredibly rare at all the locations. Management asking for help in the groupme chat daily but I see no attempt from leadership to coordinate hiring events so management isn't being over worked. Not to mention retention being high because of the culture here. Every tiny detail here is micromanaged from the top of the leadership down to the bottom. They never stop criticizing you regardless of how well of a job you are doing.  

They just want you to drink the kool aid here because they pay you a decent wage. 


A typical day at work is fast-paced and keeps you busy from start to finish. I learned a lot about leadership, customer service, teamwork, and how to handle stressful situations professionally. Management was supportive overall and pushed employees to grow and improve. The workplace culture was energetic, team-oriented, and goal driven, which made the days go by quickly. The hardest part of the job was balancing customer expectations while managing a high workload during busy hours. The most enjoyable part was building relationships with coworkers and customers, watching the team improve, and seeing hard work pay off through strong results and a positive environment.

working here isn’t that bad except for corporate, they’re constantly changing things. when i first started with this company it wasn’t that bad, i was told we got bonuses and then around the time of the bonus i didn’t get one because they decided the week of the bonus those that weren’t there at the beginning of the quarter wouldn’t get a bonus, that right there was a red flag to me because it was so last minute. they’re constantly watching their employees on the cameras, getting on us about sales and csat cards (reviews) and making it hard to even get a bonus. they took away the privilege of piercings after allowing them for a while, they’re very specific on what they want you to wear but will only reimburse you $10 for your work pants. Overall this company would be better to work for if corporate wasn’t always down everyone’s throats. it’s a car wash, shouldn’t the whole point of the place be to make sure that customers are happy with their wash?? 

Day to day activities consist of loading cars, changing trash, picking up litter, checking vacuums, and selling unlimited passes at the kiosks. Very sales driven so if that’s not your thing you probably won’t be a good fit. Lots of opportunities for growth but growth can also be a little wishy washy sometimes. But overall it’s a pretty good company and place to work. I have learned a lot in my time here. There’s definitely some favoritism though and perfection is the expectation which can get exhausting when we’re all just human after all. Management positions add on more stress than the customer service attendants which is a given. Decent benefits and PTO that increases with tenure. 

Waking up at 5 in the morning and getting the wash ready to open at 6.while open your time is spent helping customers at kiosk trying to sell monthly programs and leading cars and just cleaning. then for closing you spend at least an hour cleaning the whole wash for the next day. Management is very disorganized theirs never a set leader or way of doing something your always told different.The culture of the work place is very toxic towards customers and corporate office.
The hardest part of the job is dealing with all the disorganization and doing the pit.The pit is cleaning all the foul smelling muck that's toxic out if the bottom of the wash using shovels and buckets.The most enjoyable part of the job is days off.

this company only cares about itself and how it benefits them. they do not care about their employees. they REALLY put on the show that they do... but they do not. they dont follow through on raises, they dont follow schedule requirements, they over work, and under care. they dont appreciate the good staff they have, and praise the poor employees just so they can keep the body. management is never anywhere to be found for help. the pay is good until you work really hard for a raise and dont get it, they take tips from their employees and keep it for the company, they micromanage on all the wrong things and criticize if you speak any issues to them. just dont waste your time. there other other well paying jobs.

The amount of stories I have from working at moo moo car wash is absurd. During my tenure of about 6 months I went through some wacky crazy stuff. I never expected as an about to be senior in hs that this self automated car wash had so many more moving parts. While I was there I went through 2 managers, 3 assistant managers and 13 new employees. At one point I was the most experienced employee in about 2 months. There are no shortcuts at this job. There always watching you, you might not think so but you will come to find they do. However, if it wasn’t for these people I wouldn’t have gotten the experience and honestly the life lessons I’ would’ve at any other job. . Make sure if you do this your legit about it.

The pay for new employees starts at $11-$12/ hour. The company offers Health insurance, Matching 401K and vacation time to ALL Full time employees. Like with any job Professional Curiosity is key. If you are not hungry to learn and advance then you won't. The owner is a very kind man and everyone is here to help you. Professional and Personal problems alike. Moo Moo has you back like very few employers these days. They are growing like crazy so advancement is always on the table! A Family oriented business. They just took ALL employees in the ENTIRE company to King's Island all expenses paid!

The standard things you would expect to do at a car wash is what you do daily. Nothing out of the box for the most part. Management is going to make or break your experience. If you do not like or get along with your direct store management you will NOT like the job. Higher management will occasionally come by to inspect stores but interaction is minimal. The company overall takes it self very seriously, a bit too serious for a car wash in my humble opinion. Customer service skills is critical. Overall the job isn’t overly difficult & the pay is decent. 

Top Job Titles	Average Salary
Service technician 5 salaries reported	$50,000 per year
Site manager 3 salaries reported	$51,667 per year
Support specialist 3 salaries reported	$45,000 per year
Warehouse manager 2 salaries reported	$60,000 per year
Regional manager 2 salaries reported	$75,000 per year

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