petroleum engineer

engineer

customer service associate / cashier

assistant store manager

account manager

Murphy Oil Corporation

I worked at a kiosk.

Typical day would include doing the fuel survey (you do this three times throughout the day) daily paperwork and deposit, stocking all merchandise inside and outside the store, keeping the store clean (changing trash, wiping down gas pumps, coolers, food and other duties as assigned), inventory (you have different categories to do everyday), all while assisting customers. You usually work by yourself (8+) hours a day. 

There are usually two people during the day shift, other than that depending on what shift you work (usually the mid), your relief will get there either 30 minutes or an hour before you are suppose to get off which gives you time to count your cigarettes (front room and back), lottery, and do your shift duties. 

Customers are rude and will bang on your window or scream for you if you are not right there at the window waiting for them. Sometimes if you are lucky you might get 2 minutes in between customers to use the restroom (IF YOU ARE LUCKY). Strict ID policy in place, which also irritates customers who are asked to show their ID and do not have it.

This company does not care about the lower level employees (Assistant Managers and Cashiers). There is no work/life balance with this job. I was going to school full time and working 50+ hours a week. When you finally are off, you are bothered with calls or texts about things that could wait until you return to work the next day.

Every month there is a contest where you are forced to shove products down customers throats. At first the contests were fun, because you have chances to win cool prizes, but after awhile you realize that this is just a ploy for the company to make more money and unless you are a Store Manager then you really do not benefit from selling these products (Store Managers can win trips and COS points).

For the company as a whole turnover is high. The store where I worked at we did not have a turnover problem, but being that most stores only have 5 or 6 employees, if someone calls in good luck trying to find someone to fill the shift.

You are mystery shopped every month and if you fail two within a 12 month period you are terminated. Please do away with this program. If you train your employees properly, what is the need for the mystery shopper program? 

Paid vacation is a plus, monthly commission, tuition reimbursement (if you leave within a year of receiving it, you have to pay it back). I had great co-workers, which made this place bearable. I had a great manager until she got promoted to District Manager, then everything went downhill from there.

The company is great and have some good benefits. However, the people running it need to get out and work in a store and have to meet the expectations they expect of their employees. Turnover rate for cashiers when I left the company was well over 200%. Which means they will replace a cashier almost 2.5 times a year. Store management turnover was almost 150% a year and district manager turnover was about 75% a year. So yes, advancement was very possible, if yoiu can hang in there and make the position. Once there, just remember your life span is short. They promote monthly contest that are biased toward stores in high volume areas. Many people cheat just to try to keep the district manager off your case. If caught, you're fired. If you don't achieve what they expect they treat you badly through emails and trash talk. You are expeacted to perform shift duties while you are toh only person running the store. You finish a customer and run outside and empty trash or fill coke coolers etc all while watching for the next customer to come to window. Murphys are typically very busy which makes getting things done while by yourself difficult. District managers have a check list of things they do each visit. They grade you on things you do or don't do. Don't get something doen on the daily list they count you off which affects your yearly numbers which is part of your evaluation for raises, if you are lucky enough to actually have a dm evaluate you. However, they never mark the things that would count against themself if a negative manner. DM's typically have an integrity issue in this area. It is a good company but they have so much work to do in their upper management levels. While I enjoyed working for them I never recommended my friends to work their because the negative out weighed the positives by a high margin. And you will not have any type of break or lunch. NONE. You stand on your feet the entire shift. Not allowed to rest at all. They will entice you with nice contest prizes, but make it hard if not impossible to win.

meeting the customer base is the most rewarding part of this job the regular customers are the only reason im still in this store. the district managers try to micromanage each store and care more about numbers than anything else. you dont get breaks cause you work by yourself so tough luck if you have to work more than an 8 hour shift cause no break for you! you might get to step out of the little kiosk for 5 min everyonce in a while but dont try to use the restroom or else some angry customer will come searching for you banging on all windows and doors expecting you to come to their rescue.my job has been threatened many times by the district manager because of the actions of other employees if you dont upsell every item you might as well not get comfortable cause you will get fired. overall the company was good when i first started but they change around district managers ever 6-12 months and that causes problems cause no one manger is the same. i loved my job for the first 9 months before becoming an assistant manager but after i got promoted i started hating the company more and more. ive been working for the last 7 years of my life for 3 different companies that shows how often i change jobs... considering the first two were after school jobs in high school... and i have never recieved a corrective action ar written documentation until i worked for murphys. in the last year i have recieved 6 seperate corrective actions for reasons i believe were biased and untrue but there is no way to dispute these correctives becuase when you try to contact HR noone answers the phone. in conclusion, if you want to be overworked underpaid and stressed out everyday as to wether your gonna have a job tomorrow then yes go ahead and work for murphys.

This was by far the worst company I have ever worked for. Unless you're somebody who's desperate for the money I would definitely not even bother. First off, I was shocked when I was called for an interview, showed up, and wasn't asked a single question about my work ethic or work experience. The manager literally told me how they run the store and asked if it was job I could do. So I had somewhat figured that since that was the case the other people he hired could very well be lazy and incompetent but took the job anyways because my husband and I were struggling. I was "trained" within a couple days. Watched some videos then thrown on a register.No hands on training or nearby help whatsoever. Then my manager would get irritated with me for constantly asking him questions about how to do things in fear of doing it on my own and doing it wrong and getting yelled at. After a few weeks my manager decided that I was the hardest worker he had, so he asked me to do everything, while my coworkers sat around talking and taking smoke breaks every hour. This wasn't a kiosk. It was a 24 hour walk in. So there is constantly work to be done. It got to the point to where my manger would call me in or ask me to stay late because he didn't trust the people scheduled to run the store. I was even asked to stay to show the assistant manger,who you would think would know more than I did since he makes plenty more, how to run the store. My hard work ethic was pretty much taken advantage of because my manager didn't feel like firing all of the useless workers to find somebody who will do their job right. I eventually quit because it got to the point to where I was always being called in to babysit all of my coworkers and I was sick of my hours being changed and not being notified. Basically from my experience all I learned is that the Murphy I worked for is run by a bunch of lazy, unorganized people who take advantage of hard workers to make their job easier.

I have two typical work days. The things that are consistant in both the days is that I run register, upsell, clean, stock. There is usually one person schedule to be there by themselves per shift with a hour overlap. I also have to fix any problems that arise. Example being pumps not working, pumps being out of paper, scanner not working, register not working, back office not working, while trying to keep customers happy getting them in and out. When I open I am also responsible for the days paperwork, deposit, change for safe, and daily audits. I am also responsible for checking in vendors and ordering on the days I work for which these fall on. I also get calls from co workers when they have a problem and don't know what to do. I have been under three different managers since working at Murphy's. They all have different systems of running the store. I have learned something new from each of them. Some have ways that makes keeping up with counts and paperwork easier. I like all of my co workers. I have had to do write ups on some of them, but they understand why and we get along well. the hardest part of the job is when I have to pull a double with no break. The second hardest part is when vital problems are occuring and I am on the phone with help desk trying to get problem fixed and simultainliously having to wait on a line of customers, with some of them upset because they can't get what they want right at that moment. The most enjoyable part of my job is when I get to work with my co workers.From my different managers I have learned better ways of communicating to people and different ways of fixing problems. From working at Murphy I have learned how big businesses are ran compared to privately ran businesses. I have also learned I don't enjoy mainly working by myself.

If you like customer service, then Murphy is a fun place to work. The company, however does not care about it's employees at all. They do an internal mystery shop once a month and the way they have it set up, the cashiers can fail intentionally to get the manager fired. A cashier is allowed 2 fails, which is fair because everyone makes mistakes, the problem is that when a store reaches 6 fails in a year, they terminate the manager. I saw 2 different managers fired during my time there, where the cashiers purposely failed because they wanted someone else to be promoted to the manager position, and numerous others who were terminated when cashiers made the mistake of not carding a 25 year old person for cigarettes. In one case an old manager that had transferred elsewhere and then wanted her store back sent in an interviewee for hire, knowing the manager was on his last mystery shop fail, then when the new hire failed, she came back to the store and promoted the person who failed to assistant. The policy at this company on this subject is ridiculous and it is the only company I have ever heard of that does this sort of thing.
They take all their managers yearly on a manager's meeting to Florida, and while it may seem like fun to go to Disney World, the fact is that they have you in meetings for so long throughout that you are too tired to enjoy the fact that you are in florida. Most managers would rather receive a pay raise or bonus, but this way the top dogs get a nice vacation and can write it off as a business expense. The pay is not very good. Managers are on salary, working 50-60 hours per week. You receive no training hours so if you have to hire and train someone new be prepared to work 70+ hours so that you don't go over on hours.

I was hired in as an Assistant Manager. Manager had not had a day off in months and was only interested in getting someone there so that he could leave. I was trained on the register and after a couple of days training, I was left on my own. I got almost zero training as an assistant and after 3 months I could barely do the paperwork as most of the time I was running the register while he was trying to teach me things ! Very abusive towards his employees ! Would call the person that closed the night before at 5am and yell at them about something they had left undone. I was there 4 months and we went through 6 cashiers so I barely got days off because schedule changed constantly ! I hurt my back stocking the cooler and things got worse from there. I was demoted to Head cashier and was told I would be kept at my same pay. Well, my pay was actually cut .50 an hour and I was put on night shift. Then today I came in and my hours had been cut down to 28 hrs a week ! He is fully staffed right now with the newest employee being there 4 days. He said if I could make more sales than her then I would get more hours ! He was always pitting the employees against each other in this manner. After I stuck by him through all the hard times, I was treated as expendable. You couldn't ever call him with a problem or question without being yelled at. And I do mean YELLED ! Basically was a waste of time and energy to work there. I don't know about any other stores, but this guy is NOT someone you want to work for ! You will not get so much as a thank you for anything you do no matter how hard you try. He will focus on the ONE thing that you didn't do and yell at you for it . Guy is a total JERK ! I could tell you a hundred stories of the things he did to us ! I quit today. Good riddance Murphy USA !

Training: Boring videos that will never help and 2-3 days of a manager standing beside you at the register. That's it. Then they throw you to the wolves and make you work alone. I knew nothing about cigarettes and wish that the managers would have taken more time in making me familiar with the brands. Overtime it became second nature but only after countless angry customers.

A normal day: One other employee is on shift, they count down their drawer and throw you on the register. They stay for an hour doing outside duties and then leave you alone. 2-3 hours before switching shifts you must juggle the register with stocking which results in a stressed cashier and angry impatient customers.

You will work overtime. 1 hour is not enough for what they want you to do. But if you do work overtime your hours will be cut. How do you avoid this? Illegal off the clock work. You have no choice cause if your don't do your stuff in a timely manner they will find someone else who will.

You have no lunch break or bathroom breaks since you are alone. You have to time it out perfect if you do have to use the bathroom and most of the time you come back to impatient people who don't understand you can't always be on the register.

The only reason there is advancement is because SO many people burn out at this job. They will work you to the bone and then expect you to work more. I have never been more physically or mentally tired in my life. You make good money but you never get time to spend it cause you're working all the time.

I worked for Murphy for 6 months & quit because I could not take it anymore. I wanted my life back. Don't do this to yourselves. It is not worth it.

A typical day at work would be coming in, clocking in, counting inventory, and getting to work. You would have several or no drive offs a day.

I learned you have to be able to multitask working here because you will have people in the store as well as at the pumps and at times you can get pretty swamped with the people in the store that some people will drive off with gas without paying and you would get in trouble. So in cases like that, it's best to make people come in and pay first but not all pumps are prepay.

The 3 months I was there I went through 3 different managers. The first who hired me was great to work with. She gave you plenty of hours and scheduled fun and workable people with you. The second one was great as well. She pretty much kept us with our same working hours as the first one did. The third was the worst and not easy to work with at all. She was somewhat racist because she was a confederate and was white and all the co-workers were black so she started firing people and cutting everyone's hours. After everyone was getting fired and the hours being cut I finally put in my two weeks notice.

My co-workers were wonderful. I enjoyed working with each and everyone of them. They were fun and made each day go by as quickly as it could.

The hardest part would be working by yourself at busy hours and not having any help with maintaining the store and the people at the pumps. They would be the most difficult to watch because you had about 10 pumps to watch including assisting the ones in the store.

The most enjoyable would be my co-workers. I don't think I would get a chance to work with another bunch of fun and energy filled people in quite a while.

I was the Assistant Manager in late 2014 into 2015. I was hired in on the heels of 3 prior employees and management walking out of the location.One manager tired of districts crude behavior. The store was borrowing employees from other stores to keep it running and had a manager from a Whitehall store coming onsite after she trained her currents store employee to manage that location. Me and the other assistant were basically thrown in and ran the company on a prayer for months and calling other stores for proper procedure.. One time flagging down a pepsi truck because we were out of product prior to the managements arrival. Not having proper stock seemed a problem.lol ,Once the management arrived she then took about 3 weeks of vacation leaving us again with not a lot of structure and training.I was on the job for 5 months knowing i had no stability or future there. The store has a proven high turnover of employees. It was a free for all.District management is crude and aggressive and has a history of running off employees. Current management just wasn't customer service oriented and detailed and could care less about the employees. Work environment became hostile because of the daily frustrations.Job security is not at this location. A career is not at this location. It's a waist of time.Communication between management and employees and corporate is non existent. I had payroll issues the entire time i was employed. Murphys in whole may be a good company. But this location as a whole is an awful place to work. Two of us left Murphys employ within days of one another in February 2015.

Top Job Titles	Average Salary
Petroleum engineer 3 salaries reported	$112,483 per year
Engineer 3 salaries reported	$129,000 per year
Customer service associate / cashier 1 salary reported	$8.00 per hour
Assistant store manager 1 salary reported	$13.00 per hour
Account manager 1 salary reported	$32.75 per hour

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